Purchased about three years ago and my version does not swivel. There are two pieces connected with a removable screw used for tightening and position is fixed as shown in picture.
No, it does not swing up. It is stationary.
Stationary
Hello Bond and thank you for your interest in Moen products. As the original purchaser of the Moen Voss Towel Ring in Brushed Nickel you can contact Moen directly under the product’s Lifetime Limited Warranty for assistance with parts replacement. Our Product Specialists would be happy to work with you to find a satisfactory warranty resolution. Please feel free to call us at 800-289-6636; our business hours are 8:00 am - 7:00 pm Monday through Friday and on Saturdays from 9:00 am - 3:00 pm(EST).
No, you can not reverse it.
Hello Stj and thank you for your interest in Moen products. The Moen Voss Towel Ring in Brushed Nickel uses an M4 x 0.7 set screw that is 8 mm long. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday.
Hello. Thank you so much for your interest in Moen products. The Moen Voss towel ring has a set screw holding it to the hardware on the wall. The size of the hex wrench is 2 MM. If you have additional questions, please call Moen at 1-800-BUY-MOEN. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
Hello Cy. Thank you so much for your interest in Moen products. The Voss towel ring cannot be reverse installed. The design of the product will not allow you to install it in reverse. If you have additional questions, please call Moen at 1-800-289-6636 our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
Hi Jason, Thanks for asking. This item is scheduled to return to stock within 1-2 weeks.
Hello Terry. Thank you so much for your interest in Moen products. The Voss towel ring is a newer Moen product which may be why it is not currently listed in stock online. However, Moen is currently shipping this product. Please let us know how your new product compliments your decor by writing a review. If you have additional questions about the installation, we have Product Consultants available by phone or email to assist you. Moen can be reached at 800-BUY-MOEN or through our website Contact Us page.