Hardwood Industry standard cull rates are around 7%, indicating if you have a 100 Square Foot room a minimum of 107+ Square Feet should be ordered to cull out any small surface defects, account for cuts of planks etc. Both Malibu Wide Plank and the Home Depot 100% Stand behind the quality of our Hardwood Flooring. All of our floors are sealed with 7 layers of the latest super low gloss urethane finish with aluminum oxide, providing protection from everyday wear and all backed by a Lifetime Residential Finish & 5 Year Commercial Warranty. For immediate assistance and troubleshooting please call our Home Depot Technical Services department @ 800-928-6168, customer service department at 650-416-7300. The digital images and room scene for this Engineered Hardwood Floor are very accurate as the actual flooring was installed in a home to photograph the room scene. Hardwood Samples are available online in a 5" x 7" format. Unless multiple samples are purchased it can sometimes be challenging to see the true color from such a small sample size. This stunning Engineered Flooring collection comes in either a Click Lock 3/8” Thick x 6.5” Wide x Lengths to 47.6” or a Tongue & Groove 1/2” Thick x 7.5” wide x lengths to 74.8" and utilizes character graded hardwood to meet our design specifications. This character grade may include naturally occurring cracks, splits, knotholes, mineral streaks, filler for stability, etc. Due to the nature of natural hardwood flooring there can be a difference in samples and the received product due to a variety of issues, including color/tone, naturally occurring character imperfections such as knotholes and mineral streaks, etc, as well as grain orientation. One major influence of how the floor will look is the lighting in your home. Artificial lighting, LED daylight or natural lighting vs. Yellow Halogen/LED will change the color visual of your hardwood vs natural lighting coming through windows.