Andre,
We are sorry to hear about your experience with the water heater. It sounds like you’re having issues with the water heating speed and temperature. Here are a few steps you could consider,
the thermostat on the water heater could be set too low. You can try adjusting it to a higher setting. Please be careful not to set it too high to avoid the risk of scalding.
If your hot water pipes are not insulated, they could be losing heat as the water travels from the heater to your faucet. Insulating the pipes could help the water stay hot.
Sediment build-up in the tank can reduce the efficiency of the heater. Flushing the tank can help remove the sediment.
A leak in the hot water system could be causing the slow delivery of hot water.
If these steps don’t resolve the issue, it might be a good idea to reach out to a professional or our Technical Service team for further assistance. Your feedback is valuable and could help correct issues. If you need further assistance, feel free to call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST!
Derius