We bought these tile for our contractor to install. He admitted that he didn't have a lot of experience with this type of tile, but gave it a go. It was a disaster! As we were planning to use the same tile in the other bathroom, we hired a professional tile installer. After laying everything out, he confirmed that the tile was poor quality, impossible to match, and poorly adhered to the backing, leaving gaps when adjusted. He told us that for the price, he was shocked at the quality. We were able to return 5 of the 12 cases, but have to re-tile the first bathroom completely. I'm disappointed as I was looking forward to using these tiles, but it did make our original contractor feel better to know that the disaster of the floor was not due to user error. I won't be using this brand in the future. I do NOT recommend, unfortunately.
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Response from MerolaTile Customer CareApr 12, 2021
Hi! Thank you for sharing your feedback! We are sorry to hear about your experience with our Metro Hex Matte White with Flower. We have forwarded your comments to the appropriate teams who will pursue any necessary remedies to ensure the quality of this product. If you have any other questions or concerns please contact us at 1-800-963-7652.
Feb 19, 2021
Great
Love how this tile came out. Highly recommend. Looks great on shower floors.
by
Recommended
Jan 15, 2021
Great tile. High quality and easy to work with. I loved coming up with the patterns. Nothing wa...
Great tile. High quality and easy to work with. I loved coming up with the patterns.
Nothing was broken during shipping, good packaging.
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Recommended
May 10, 2020
retro modern cute!
Used these as an accent tile in our modern farmhouse bathroom. White grout really makes the pop!
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Recommended
Jan 28, 2020
Very nice item Beautiful look...
Very nice item Beautiful look
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Verified Purchase
1 found this review helpful
Nov 26, 2018
BEWARE! BLACK AND WHITE MATTE TILES ARE NOT THE SAME SIZE! This is a gorgeous tile. I've spent qu...
BEWARE! BLACK AND WHITE MATTE TILES ARE NOT THE SAME SIZE! This is a gorgeous tile. I've spent quite a bit of time planning the mosaic pattern for our hex tile bathroom and purchased the black and white tile (both featured on the same product page). After laying out the tile on our floor, I realized the inconsistencies between the black and white tiles. The white is 6mm thick and has about 1/16" gap. The black is 5mm thick and has about 1/8" gap. The tiles are also about 1/16" different in size. I had assumed both products on this page would be the same – just different colors. I contacted Home Depot about this and ended up changing our design. Instead of placing multiple black tiles (on the mesh), we removed the mesh and placed each tile individually – adding more adhesive to the bottom to build it up to match the height of the white. Other than the fact that the tiles are not the same (and it caused a lot of frustration over the past several days) they are quite beautiful and I am very happy with how our floor turned out.
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Response from MerolaTile Customer CareDec 13, 2018
Hi ObsessedDIYer,
We’re sorry to hear that our Metro Hex Matte Black didn’t meet your installation needs. We can understand why this is so frustrating as these are both options under the “Metro Hex” series. Looking forward, we will be moving this series over to a 6 mm thickness format so that they match up with each other. Until this change is fully implemented, we would suggest reviewing the mosaic thickness provided in the product name, the “Product Overview” section and the “Specifications” section.
You came up with a great solution to solve this issue, and we appreciate that you posted about it to help future potential buyers. Thank you for the feedback!
11 found this review helpful
Feb 20, 2018
The tile was perfect for our 100 yr home!...
The tile was perfect for our 100 yr home!
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Verified Purchase
Jan 23, 2018
Looks great in my 1927 bathroom!
Looks great in my 1927 bathroom!
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Verified Purchase
Recommended
1 found this review helpful
Jul 25, 2017
I purchased 1box of the black and several boxes of white matte Metro hex tiles to do a mosaic on...
I purchased 1box of the black and several boxes of white matte Metro hex tiles to do a mosaic on my bathroom floor. We basically layed out the white tile , then marked the ones to be removed for the replacement with the black ones for the pattern. While it was time consuming, I love just the results! Quality prouduct. Too bad they don't stock this in the stores as I had to purchase the entire box of black even though I only used 2 sheets and I can't return a partial box. Each 10 1/4 x 11 3/4 square is indivually wrapped within the carton and on a backer mesh. There are 10 sheets per carton. I actually needed 2 more sheets of the white, and was able to use the tiles that were removed for the pattern to finish the job and not purchse an entire new carton or have to wait for delivery. Lining up the scrap ,individual titles was painful, but it got the job finished.
by
Verified Purchase
Recommended
6 found this review helpful
Dec 11, 2015
Bathroom
I used this tile as a wall accent and flooring in my newly remodeled bathroom. It was very easy to install and easy to clean. It is PERFECT for the retro-look I wanted to achieve.
by
DIY
Recommended
15 found this review helpful
Mar 3, 2015
The floors make the bathroom!
I did not install it but it turned out beautifully. The installer said I had good taste and had no problem with installation.
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Verified Purchase
Recommended
11 found this review helpful
Dec 24, 2014
Adorable, though not exactly as expected
I expected the black tiles to be glossy, as I had seen in every other iteration of this pattern. All were matte, which is fine, just not precisely what I wanted. But at this price, it was easy to overlook. The installation in a hundred-year-old house is cute.
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Verified Purchase
3 found this review helpful
May 12, 2014
Exactly what I wanted!
I bought enough of this tile to cover my vestibule floor and love the way it looks! It was easy to install and easy to cut with a snap tile cutter (in order to fill the spaces along the edges). It was easy to use for a DIYer like myself!
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DIY
Recommended
7 found this review helpful
Dec 18, 2013
great value for a timeless tile floor
We wanted a tile floor in the bathroom that reflects the age of our little 1928 house and this flooring did just that. It wasn't easy to install though as the tile tends to stretch out of shape and even with the pattern being easy to match, too much space between tiles doesn't look good. But, with perseverance it came out looking great. We used a med. grey grout and this completed the floor.
by
DIY
Verified Purchase
Recommended
4 found this review helpful
Sep 8, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Apr 27, 2022
I used the Merola tile hex sheen white with flower...
I used the Merola tile hex sheen white with flower as a back splash for my shower niche. I just love how it turned out. I used a small tile cutter to cut the individual hexes and the hexes cut perfectly in half without chipping.
by
Verified Purchase
Apr 19, 2022
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Verified Purchase
Nov 9, 2021
Love the Retro but modern look of this tile on...
Love the Retro but modern look of this tile on my shower floor!
by
Nov 2, 2021
It looks so clean, fresh and happy, I'm glad I...
It looks so clean, fresh and happy, I'm glad I found this tile to update my bathroom.
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Oct 6, 2021
Unfortunately the matting does not going to the edge of...
Unfortunately the matting does not going to the edge of each small tile and causes a "dip" around the edge revealing each individual sheet. I had to rip out a completed floor because of this. I then had to cut off the entire perimeter of each sheet to create a smooth transition between each sheet. It was a very expensive lesson.
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Response from MerolaTile Customer CareOct 12, 2021
Hi! We are sorry to hear about your experience with our Metro Hex Matte Black. We have forwarded your comments to the appropriate teams who will pursue any necessary remedies to ensure the quality of this product. If you have any other questions or concerns please contact us at 1-800-963-7652.
Aug 27, 2021
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Jul 25, 2021
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Verified Purchase
Jun 24, 2021
This is a terrible tile to work with. The tiles...
This is a terrible tile to work with. The tiles do not stick to the mesh the second it gets wet. So if you have to cut them on the tile saw, your screwed. We will never purchase these tiles again.
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Verified Purchase
May 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
May 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
May 17, 2021
non slip and beautiful...
non slip and beautiful
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Verified Purchase
May 3, 2021
Sizing was off.
It was hard for the tile installers to...
Sizing was off.
It was hard for the tile installers to work with. Ended up looking like a bad tile job from the best tile guys around. Would not buy tile from Home Depot again.
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Response from MerolaTile Customer CareMay 11, 2021
Hi! Thank you for sharing your feedback! We are sorry to hear about your experience with our Metro Hex Matte Black. We have forwarded your comments to the appropriate teams who will pursue any necessary remedies to ensure the quality of this product. If you have any other questions or concerns please contact us at 1-800-963-7652.
Verified Purchase
Apr 22, 2021
by
Verified Purchase
Feb 17, 2021
To thin very heard to work with
To thin very heard to work with
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Response from MerolaTile Customer CareFeb 23, 2021
Hi! Thank you for sharing your impressions with us. We do want to clarify for you and future customers that all product specifications including the thickness can be found under the “Product Overview” and the “Specifications” sections of the product page. We hope you are ultimately satisfied with your installation and welcome you to contact us at 1-800-963-7652 if you have any further questions or concerns.
Verified Purchase
Nov 10, 2020
It says Matte but it’s really not, it’s shiny. Had...
It says Matte but it’s really not, it’s shiny. Had to return and source Mayte elsewhere.
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Response from MerolaTile Customer CareNov 24, 2020
Hi! We're sorry to hear our Metro Hex Matte Black did not meet your expectations. We do want to clarify to you and future customers that this product does feature a satin matte finish. We stand behind the quality of our products and appreciate your feedback!