Hello JR and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen Propel 5-Spray 4.5 in. Single Wall Mount Low Flow Handheld Adjustable Shower Head in Mediterranean Bronze did not meet your expectations. The shower bracket can be adjusted so the showerhead tilts up or down. The product specifications, are available via the specification link under the Info & Guides section on the Home Depot website. Your Moen Propel handheld shower head has been thoughtfully designed, manufactured under strict quality guidelines, and will provide you with years of dependable service. Moen is always working to improve our products to provide economical and beautiful design options for our customers. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.