#1 Home Improvement Retailer

Customer Reviews for Mohawk Home 8 ft. x 10 ft. 1/4 in. Dual Surface Rug Pad

Internet #203219716

Model #329679

Store SKU #1000316024

  • Compatible with all surfaces and adds cushion
  • Slip-resistant and stain-resistant
  • No discoloration for your floors

Customer Reviews

  • 4.6
    out of 4,141 reviews
  • 91% recommend this product
Filter by:
Showing 1-30 of 4,141 reviews
by
  • Verified Purchase
by
  • Verified Purchase
Stay away from this rug pad, smell you can’t rid!
Bought this rug pad to go under an area rug we just purchased & immediately noticed an incredible smell next time we came back into our office space & couldn’t figure out where it was coming from. It was the rug pad! Don’t listen to the lies where they said they fixed the issue it’s not fixed clearly. Read all the reviews & if it’s happening to me as of April 2024. Where’s the quality control? I’ll be going to Home Depot to return this & buying another rug pad.
by
Response from From the ManufacturerApr 10, 2024
Thank you for reaching out to us regarding your recent rug pad purchase. We apologize you are experiencing this issue. Mohawk Home takes all product complaints seriously.
Our non-skid backing can have a smell from the latex used in the manufacturing process. This smell is inherent to the product and originates from rubber trees. It is not harmful, and will typically dissipate over a few days. Our rug pads are routinely tested to ensure safety standards are met for residential home use. We apologize for the unpleasant experience, we would like an opportunity to resolve the issue. Please contact Customer_care@mohawkind.com. MohawkHome
    Stinky!
    This rug has an unbearable odor! I thought it would air out after a few days, but instead it seems to be getting worse! Right now we have it airing out in the driveway. Our backyard smells now. This is so bad. I do not recommend this product at all.
    by
    Response from From the ManufacturerApr 8, 2024
    Thank you for reaching out to us regarding your recent rug pad purchase. We apologize you are experiencing this issue. Mohawk Home takes all product complaints seriously.
    Our non-skid backing can have a smell from the latex used in the manufacturing process. This smell is inherent to the product and originates from rubber trees. It is not harmful, and will typically dissipate over a few days. Our rug pads are routinely tested to ensure safety standards are met for residential home use. We apologize for the unpleasant experience, we would like an opportunity to resolve the issue. Please contact Customer_care@mohawkind.com. MohawkHome
      Perfect for its advertised purpose. Reasonably priced. Easy to "trim" with scissors, if necessary.
      by
      • Verified Purchase
      by
      • Verified Purchase
      It's not laying flat but I am hoping it just needs to settle first.
      by
      • Verified Purchase
      by
      • Verified Purchase
      Had to return this pad to the store because it had a disgusting smell that didn't go away even when aired out for a week on my porch. When I brought it back to HD, the customer service clerks didn't even want it near their desks the smell was so bad. Skip this one. Don't believe the high ratings. Look at the one star reviews.
      by
      Response from From the ManufacturerApr 4, 2024
      Thank you for reaching out to us regarding your recent rug pad purchase. We apologize you are experiencing this issue. Mohawk Home takes all product complaints seriously.
      Our non-skid backing can have a smell from the latex used in the manufacturing process. This smell is inherent to the product and originates from rubber trees. It is not harmful, and will typically dissipate over a few days. Our rug pads are routinely tested to ensure safety standards are met for residential home use. We apologize for the unpleasant experience, we would like an opportunity to resolve the issue. Please contact Customer_care@mohawkind.com. MohawkHome
      • Verified Purchase
      Pleased with purchase. Easy to cut to size. Good quality.
      by
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      Great quality, as always!
      by
      • Verified Purchase
      Stench is horrible
      Smell like burnt rubber as soon as we opened the product. It’s been a week and still the stench is horrendous. I don’t know how this received so many good reviews unless most of them are fake. Very disappointed that Home Depot would even carry a product this bad.
      by
      Response from From the ManufacturerApr 1, 2024
      Thank you for reaching out to us regarding your recent rug pad purchase. We apologize you are experiencing this issue. Mohawk Home takes all product complaints seriously. Our non-skid backing can have a smell from the latex used in the manufacturing process. This smell is inherent to the product and originates from rubber trees. It is not harmful, and will typically dissipate over a few days. Our rug pads are routinely tested to ensure safety standards are met for residential home use. We apologize for the unpleasant experience, we would like an opportunity to resolve the issue. Please contact Customer_care@mohawkind.com. MohawkHome
        The price was good and it feels good under the rug, but as other reviews stated it has a strong odor. It's been several weeks and it still has a strong chemical smell. I'm going to try letting it sit out on the patio for the weekend to air out. If that doesn't help I'll probably return it. Note: I do have a sensitive nose so I can see how it may not bother others.
        by
        Response from From the ManufacturerMar 29, 2024
        Thank you for reaching out to us regarding your recent rug pad purchase. We apologize you are experiencing this issue. Mohawk Home takes all product complaints seriously.
        Our non-skid backing can have a smell from the latex used in the manufacturing process. This smell is inherent to the product and originates from rubber trees. It is not harmful, and will typically dissipate over a few days. Our rug pads are routinely tested to ensure safety standards are met for residential home use. We apologize for the unpleasant experience, we would like an opportunity to resolve the issue. Please contact Customer_care@mohawkind.com. MohawkHome
        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        The pad was 10’ x 12’. Took a lot of work to trim and it lifts up at the edges so my area rug does not lay flat on the ground. Was a complete waste of money.
        by
        Response from From the ManufacturerApr 8, 2024
        Mohawk Home manufactures and sources products from various vendors to provide our customers with the best quality and value possible, you may see a variation of up to 3% of the published dimensions for your rug (this is typically a difference of 1-2 inches on smaller rugs and up to 3 inches on larger rugs, in either or both directions). This happens across the industry however, if you do have any additional questions, please contact our customer care team at customer_care@mohawkind.com. MohawkHome
        • Verified Purchase
        Smell is awful
        The rug pad quality seems fine, but the chemical smell is overwhelming. I put it down yesterday and now my entire house smells disgusting. Not sure when i’ll have help to remove my rug and furniture so i can return it. Huge hassle
        by
        Response from From the ManufacturerMar 26, 2024
        Thanks for sharing the feedback on our rug pad products. Our non-skid backing does have a distinct smell from the rubber backing. This smell is inherent to the product and is considered part of the normal process and will typically dissipate over a couple days. Recently, we have received numerous complaints across all our selling channels that the odor is more than what we would normally expect. We are taking the complaints seriously and are pursuing several initiatives to determine the root cause of this stronger smell. Based on the information we have to date; we believe the odor is most likely contaminated dye that is added to the latex for the color. This was identified several months back by our vendor, and the dye was returned. It’s possible we have some older inventory that was not disposed of that could have been part of this isolated event. Our quality team is in the process of checking all inventory 3 months or older for the offensive odor and ensure these items are pulled from our shippable inventory. We understand you are unhappy with this purchase and would like to chance to make it right, please contact customer_care@mohawkind.com so we can work with you on next steps. MohawkHome
          • Recommended
          wet
          Happy to get the pad but very unhappy that it is wet. Not sure how that happened as the bag seemed to be sealed. The felt is dry but the rubber is almost soaked. Not sure if it was a warehouse or Fedex problem. Therefore i give it 3 stars.
          by
            • Recommended
            Good quality wishing it was a little softer
            [This review was collected as part of a promotion.] I grabbed this rug for my office. I needed a rug by my desk and this was the perfect rug for that. It nice and wide. I wish it was a little softer because I walk in my bare feet so it isn't the soft feeling rug however since it's under my chair it's probably better that it's not I just don't like the feeling on my feet.
            by
              • Recommended
              by
              • Verified Purchase
              This is the third one of these rug pads that I bought for various rugs because I like them so much.
              by
              • Verified Purchase
              by
              • Verified Purchase
              Exactly what I was wanting!
              by
              • Verified Purchase
              by
              • Verified Purchase
              Very easy to install. You can easily cut the Rug Pad to the size of your area rug. Rubber backing is a nice feature to keep the area rug from moving.
              by
              • Verified Purchase
              Skid resistant?? It is like walking on ice!
              The pad itself is nice and thick but it provides no resistance to movement when walking on it when used on bare wood. In fact I think it made our rug even more dangerous for sliding. There is nothing for gripping the floor even though the pictures on "promotional" reviews showed a different backing. This "Dual sided " pad is nothing more than felt on both sides. I would not purchase again.
              by
              Response from From the ManufacturerMar 18, 2024
              Hi, thank you for your feedback. We have reason to believe that you may have received the incorrect item and would lik4e a chance to make it right, please contact customer_care@mohawkind.com so we can work with you on next steps. MohawkHome
                by
                • Verified Purchase
                Stinks Literally
                This thing will hold you rug stil but it also will make your entire smell. I'm not exactly sure what to do with it but we probably won't keep it
                by
                Response from From the ManufacturerMar 12, 2024
                Thanks for sharing the feedback on our rug pad products. Our non-skid backing does have a distinct smell from the rubber backing. This smell is inherent to the product and is considered part of the normal process and will typically dissipate over a couple days.
                We test this product routinely to make sure it is safe for our customers’ home use. Our rug pad is also sold through our commercial group to schools and office buildings that require Green Label Plus certification from the CRI Carpet and Rug Institute. We complete annual VOC testing to maintain this certification.

                Recently, we have received numerous complaints across all our selling channels that the odor is more than what we would normally expect. We are taking the complaints seriously and are pursuing several initiatives to determine the root cause of this stronger smell. Based on the information we have to date, we believe the odor is most likely contaminated dye that is added to the latex for the color. This was identified several months back by our vendor, and the dye was returned. It’s possible we have some older inventory that was not disposed of that could have been part of this isolated event. Our quality team is in the process of checking all inventory 3 months or older for the offensive odor and ensure these items are pulled from our shippable inventory.
                We have pulled sample rug pads from all batches and have tested the items and all items are safe for use.

                We understand you are unhappy with this purchase and would like to chance to make it right, please contact customer_care@mohawkind.com so we can work with you on next steps. MohawkHome
                  1 found this review helpful
                  Showing 1-30 of 4,141 reviews

                  Frequently Bought Together

                  Top Rated
                  +
                  +
                  Price:
                  $53.84

                  Compare Similar Items

                  current item

                  Approximate Size (WxL)

                  8 x 10

                  7 x 9

                  9 x 12

                  8 x 10

                  Pad/Gripper Features

                  Cushioned, Non-Slip Pad, Pre-cut

                  Cushioned, Non-Slip Pad, Pre-cut

                  Cushioned, No additional features

                  Moisture Barrier

                  Padding Application

                  Rug Pad

                  Rug Pad

                  Rug Pad

                  Rug Pad