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Customer Reviews for Night Owl 1080p Wired Video Doorbell with Cloud Recording & Mounts

Internet #310734165

Model #WD2CLM

Store SKU #1004619445

  • Replace your existing doorbell
  • Smart motion detection
  • Optional microSD card recording

Customer Reviews

  • 4.3
    out of 158 reviews
  • 92% recommend this product
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Showing 1-30 of 158 reviews
AC Wireless System is top notch
Purchased this wireless NVR with the AC powered cameras to put around the exterior of my home. Such great quality and I have the flexibility of moving the camera to wherever i need by just plugging them into a power outlet.
by
    • Recommended
    Great product!
    Love the spotlight on these! Setup was so easy and the app is great. Had so many issues with other brands in the past - wish I had found these sooner!
    by
    Response from Customer SupportAug 25, 2020
    Sorry to hear you have had issues with other brands. That can be frustrating. But glad you switched over to Night Owl and that this product is working well for you. Thank you for the review and welcome to the Night Owl family!
      Night Owl Camera System
      The camera are great with very clear picture but the directions for setup and use are very vague. I cannot figure out how to add my husband as a second user so he can view from his phone and tablet.
      by
      Response from Customer SupportAug 24, 2020
      We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
      • Verified Purchase
      • Recommended
      Simply Amazing
      I bought this system a few weeks ago and there is nothing, and I mean nothing not to like about this security system. The quality is great and motion detection have been awesome.
      by
        • Recommended
        Top notch security
        I am beyond happy with this product. I used to pay high monthly contract fees to other company, only to be annoyed with constant false alarms . With night owl, it is top notch security at your fingertips. Super easy to install, a diy’s dream. Most important, a steal for such quality. It is without questions one of the best in the market. I am beyond happy to have chosen night owl product.
        by
        Response from Customer SupportAug 14, 2020
        Thank you so much for choosing Night Owl and for this review. We truly appreciate your feedback!
          • Recommended
          Easy setup all you had to do was plug in the cameras in a nearby outlet . The Spotlight is nice and bright And the app is easy to use . The initial setup was easy to navigate through. The best was seeing the picture quality is amazing. So clear . I give this a total thumbs up!!!!
          by
          Response from Customer SupportAug 19, 2020
          Thank you for the review! Much appreciated. Happy to hear setup was a breeze and the product is perfect for your needs!
            • Recommended
            Great Experience
            This camera was great for my home. After I set it up it was easy to use. It took no time at all to learn how the app worked and I was up and running. The picture quality was great and I was able to use the audio feature to tell guy delivery a package to my house where to leave it. Great product!
            by
            Response from Customer SupportAug 19, 2020
            Thank you so much for the review and for being a Night Owl customer!
              • Recommended
              Exactly what I was looking for.
              I wanted a video doorbell without the extra cost of a required service or agreement that I didn't need. The Night Owl doorbell was easy to install and connect and works great. In addition to recording people and vehicles within it's field of view, we saw several deer and a racoon crossing our front yard late at night. Also, my 8 year old daughter loves to talk to me on it.
              by
              • Verified Purchase
              • Recommended
              Great easy system
              Easy set up and great viewing! My camera's were not preset to my box but was easy to figure out how to add them. Am purchasing 2 more camera's soon.
              by
              • Verified Purchase
              • Recommended
              Returned this product will días actívate over and over... do...
              Returned this product will días actívate over and over... do not recommend it...
              by
              Response from Night OwlJul 8, 2020
              We are sorry to hear you had an issue with your Night Owl product. We do provide easy to access troubleshooting material on your product's support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, use the Contact Us link to reach our technical support team. We thank you for choosing Night Owl.
              • Verified Purchase
              Home System
              Great product, it was recommended by my neighbor, and for the cost it does exactly what it's suppose to. HIGHLY recommend this product if you desire a cost effective video system. My only complaint is the location of the antennae on the camera, makes it difficult to have the camera facing to left side.
              by
              • Verified Purchase
              • Recommended
              The WNVRC20-841 is the way to go
              This is a better system than we could ever imagine, it is user friendly. And easy to set up. Not to mention the clear picture it has
              by
              Response from Customer SupportJun 15, 2020
              That is great to hear! Thank you so much for choosing Night Owl!
              • Verified Purchase
              • Recommended
              Great image
              I have had it for 2 days now. I have not hooked up to WiFi yet. Easy set up. AMAZING video and picture. Needed tech support for a simple question took 35 min for them to answer. Tech support was awesome and very helpful. The only bad thing I can find with this system is the camera mounts and swivels. You can’t do a down angle and pan right or left. You can only pan left or right. Or pan up or down. Not both at the same time. I also have a wired camera system and on those cameras you can angle them both directions at the same time which makes for better placement. So for these night owl cameras I used a wood wedge on the back of the mount to get my down angle so the camera could pan to either side. Otherwise this systems quality is by far very good
              by
                • Recommended
                Connecting the doorbell to my WiFi took forever and several...
                Connecting the doorbell to my WiFi took forever and several calls to tech support. The doorbell is super sensitive and goes off when the wind blows. I would not recommend this item to anyone.
                by
                Response from Night OwlApr 28, 2020
                We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
                • Verified Purchase
                I recommend to all...
                Excellent image, auto connect, is just perfect... i don't need more.
                by
                • Verified Purchase
                • Recommended
                Wireless cameras
                It’s a good product. Took a little while to set up but once done it’s been good
                by
                • Verified Purchase
                • Recommended
                Missing Instructions
                This review is for my second Nightowl doorbell camera purchase. After successfully installing one, I purchased this one for another door. Because of what was learned on the first, this installation went well, but the second unit did not include the complete installation and operating instructions. Nightowl does a less than perfect job of making sure that all documents and miscellaneous parts are included with every shipment.
                by
                Response from Customer SupportJan 30, 2020
                Good Afternoon. We appreciate the review and the continued business. Sorry to hear your shipment was missing an item. Please email support@nightowlsp.com at your convenience and an agent will assist. Your product comes with a 1-year warranty and we want to ensure it is fully operational and includes all listed items. We also have a plethora of troubleshooting material on our support site a support.nightowlsp.com for you to browse at your convenience if needed.
                • Verified Purchase
                • Recommended
                Not fully evaluated...
                Received as a gift, not yet installed. However, instead of including an angled bracket and a flat bracket, Nightowl put in 2 flat brackets. Can this be rectified?
                by
                Response from Customer SupportDec 27, 2019
                Absolutely. Please contact our technical support team at Support.NightOwlSP.com. Our agents are standing by and ready to assist. Thank you.
                • Verified Purchase
                Great doorbell camera
                Great doorbell camera. I ditched my Ring as this is better and ties in to the rest of my system.
                by
                • Verified Purchase
                • Recommended
                Wireless with no battery
                Good product , no fees for storage. Two way audio.
                by
                • Verified Purchase
                • Recommended
                I've enjoyed having the night owl products. The door bell camera was easy to install and has a clear picture.
                by
                  • Recommended
                  Outstanding Camera Quality Both Day and Night!
                  Fast delivery of product as shown and promised. Cameras were easy to install, but the DVR/NVR setup was not all that simple or as easy as expected. After several reboots and needing to create a DDNS ID, Password and Domain name we were finally able to get the system set up and configured to our personal preferences. The camera quality is outstanding! Wide view and bright colors in daylight and crystal clear B&W images at night. I've owned two prior systems from another company and I will never go back after seeing the Night Owl perform.
                  by
                  • Verified Purchase
                  • Recommended
                  Good system
                  I just finished installing all looks good. Will update if I have any issues
                  by
                  Response from Customer SupportNov 11, 2019
                  Thank you so much for choosing Night Owl!
                    • Recommended
                    Great Cameras
                    After a mix up in the order they sent the cameras overnight for free to make up for the problem. I bought this system for my son. I have had this system myself for about a year and love it! The app works great on my iPhone and on my Android tablet.
                    by
                    Response from Customer SupportOct 9, 2019
                    Sorry about the mix-up, but happy to hear it was quickly remedied. Thank you for choosing Night Owl!
                    • Verified Purchase
                    • Recommended
                    Doorbell worth looking at!
                    Quality video, with voice instruction for installation. Setup allows for motion sensitivity but prepare for purchase of mini SDHC Memory Card, with no monthly cloud costs.
                    by
                    Response from Customer SupportSep 25, 2019
                    Thank you for the feedback! We are so happy to hear the product is working well for you.
                    • Verified Purchase
                    • Recommended
                    Can't get it to work
                    I am returning. Doing my best to not buy nest or ring, but this isn't the option. Only works one I have a battery pack connected to it.
                    by
                    Response from Night OwlSep 11, 2019
                    Good Afternoon. This issue would need to be troubleshot by one of our technicians. Please call 1-866-390-1303 at your convenience and one of our agents will troubleshoot the issue you are having. Thank you!
                      1 found this review helpful
                      Great addition
                      My third purchase of Night Owl cameras to add to my 2 exterior wireless cameras. I am very impressed with these little gems. I show them to everyone and have had numerous coworkers purchase cameras as well. I just purchased my first interior camera and it arrived yesterday and was added with ease. I'm addicted to these and believe I will continue to add cameras so my garage and basement are covered.
                      by
                      Response from Customer SupportSep 6, 2019
                      Again, thank you so much for choosing Night Owl. We also appreciate the referrals! Love hearing the Doorbell and other assorted wireless products are helping to provide the coverage you need!
                        • Recommended
                        Only one user will recieve notification though you can share....
                        Only one user will recieve notification though you can share. I had to up date my door bell transformer to meet specs. App is friendly. Video is great.
                        by
                        Response from Night OwlAug 29, 2019
                        Please contact our technical support team to troubleshoot the issue you are having. Our agents can be reached at 1-866-390-1303. Thank you!
                        • Verified Purchase
                        Range
                        I am pleasantly surprised with the range of the wireless cameras. I haven't mounted them permanently yet but soon...that will be the real test. The cameras will be 90 feet from the NVR. The claim is up to 300 feet...we'll see!!
                        by
                        Response from Customer SupportAug 12, 2019
                        Thank you for choosing Night Owl!
                        • Verified Purchase
                        • Recommended
                        E.Z to install and very eaay to program
                        I bought the system about 2 month's ago , since it came withh hi def Camaras added another camera i couldn't believe how easy and how clean the picture day an night , since my neighbors found out i installed the system no one has try to break into my condo or mess with my car since i have the fro t ciew you seenmu car with it , i just want a ahout to the techs the work at (Night Owl) very intelligent very professional.
                        by
                        Response from Customer SupportJul 25, 2019
                        Thank you so much for the continued business and for choosing Night Owl. We greatly value the feedback!
                          • Recommended
                          Showing 1-30 of 158 reviews

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