Customer Reviews for Pioneer 18,000 BTU 1.5 Ton 23.7 SEER2 Ductless Mini Split ENERGY STAR Inverter++ Wall-Mounted Air Conditioner Heat Pump 208/230V

Heat an cools as it should.

Rating provided by a verified purchaser

Includes everything you need. Great quality parts and well packaged. I will be ordering a couple of 12,000 btu units for family members.

I finished up the install Saturday. I followed the instructions to the tee. I had to buy a vacume pump to evacuate the lines. I had the rest of needed tools for the install. If you have above average handy person skills. Its pretty straight forward to install the heat pump. I saved 3500 bucks over having a heating contractor installing a heat pump in my sunroom. Flip side if you mess it up. You will be calling in a contractor to fix your mistakes

Rating provided by a verified purchaser

It was very easy to install and I will recommend it to anyone

I have been very happy so far!

Rating provided by a verified purchaser

Rating provided by a verified purchaser

Very Quiet, You can't not hear at all. I would highly recommend Pioneer Mini Split. I call customer service they answer all my question. Very Happy with the product and the service.

Delivered on time and without damage. Install directions accurate. All parts correct. You will need an HVAC person come and check all system lines for leaks and proper operating system pressure. The unit does come charged with refrigerant. The 1 ton unit was installed in a new addition on a garage, approx. 300 s.f., used as an exercise room. I live in Tucson AZ and installed it on a 113 degree day. The unit was set at 77 degrees and had to be turned up to 80 degrees because it was too cool for my hot desert bones to do a workout!! It's a great buy for the money. The inverter is lightweight and VERY quiet when running outdoors. The interior wall mount unit is lightweight and has a large LED light indicating room temperature setting. The remote control is easy to operate with many settings. The system also has a nice oscillating vent that diverts airflow up and down. Don't waste your money calling a HVAC company to quote you one of their 1-ton systems for about $3500. You can do it yourself for 1/2 that price - even if you hire an electrician and HVAC guy to install for you.

Easy to install , works better than expected , very quiet .

When I got all parts out there where on control with pioneer. Now I have the unit installed and can notrun the unite. I have to try to have a new one sent to me. No luck on that yet.

Rating provided by a verified purchaser

This unit is awesome. We’re really enjoying it.

Rating provided by a verified purchaser

Rating provided by a verified purchaser

Works great.

Rating provided by a verified purchaser

Great item easy to install, clear instructions,good value, and it’s workin perfectly during this heat, recommend 100%

It’s so quiet and keeps everything cool. Have not tried heat yet but I know it’s going to work great. Would totally recommend

Rating provided by a verified purchaser

It’s very quite works fast

Got this for our sun room, cools and heat the room great even in the heat and sun shining in for the few weeks we've has it installed. Super quiet and no issues with the unit works as planned. Added the extra wifi USB and can now control it from anywhere, plus program it with a schedule. I was able to install the inside and outside units except for line set I wanted it cut to size so had a local HVAC tech install the line set, flare the connections, and vacuum out the line set.

Works fantastic for heating and cooling.

Rating provided by a verified purchaser

I have been struggling to get it to cool, probably just going buy a new mitusbushi. seems my pioneer has a leak or broken. disappointed.

Really like the product. Does the job well.