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Customer Reviews for RIDGID 12 Gallon 6.0 Peak HP NXT Wet/Dry Shop Vacuum with Detachable Blower, Two Additional Filters and Car Cleaning Kit

Internet #311802031

Model #HD1280A

  • Two tools in one: Large, powerful shop vac and blower
  • Auto cleaning kit and extra filtration for detailed cleaning
  • Features the RIDGID lifetime warranty

Customer Reviews

  • 4.5
    out of 372 reviews
  • 76% recommend this product
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Showing 1-30 of 372 reviews
Perfect vac!
This thing is amazing. I had no issue with assemble or the wheel as in other reviews. The detachable blower is excellent and vac works wonders. I just purchased a second one for my outdoor shed
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  • Verified Purchase
  • Recommended
Good vac but the blower is extremely heavy....
Good vac but the blower is extremely heavy.
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  • Verified Purchase
The product is okay mine was missing some things. The...
The product is okay mine was missing some things. The fact that the price changes when you put it in your cart is ridiculous . I called customer service and they were not helpful at all. It was a gift so I just pay what it costs but feel lousy about this buy. Wasted a lot of time on this one.
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Response from RIDGIDJan 3, 2023
Hello Brad, Thanks for writing a review and we're sorry to have learned about your disappointment. We're interested to know more about this issue and see how we can be of help. You may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID Ridgid
  • Verified Purchase
1 found this review helpful
It was a bit larger than I anticipated, but that’s...
It was a bit larger than I anticipated, but that’s ok. I like the feature of the blower being detachable, as I was contemplating buying just a blower. The blower is surprisingly powerful and makes the job of picking up the dead leaves easier. I like all the attachments that came with the shop vac too.
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  • Verified Purchase
1 found this review helpful
great shop vacuum for the money
We used this vacuum every day for all sorts of construction around the house inside and out. It works like a dream. It was also very simple to clean and order new filters for the canister. For the wet vac, I have to say it drains very nicely and makes clean-up a snap. The only thing that I wish the vacuum had was a quick release for the cord but other than that its a super powerful, lightweight vac that we love
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    1 found this review helpful
    If you are looking to buy a shop-vac, this is...
    If you are looking to buy a shop-vac, this is a great package. It comes with a variety of accessories on board, making it a great choice for so many different applications. The detachable blower is powerful and easy to use. This is a lot of shop-vac for the money!
    by
    • Verified Purchase
    A lot of bang for your buck!
    This is a very powerful vacuum and we got it at an excellent price. Would buy again in a heartbeat.
    by
    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    Awesome vacuum and the blower is extremely powerful...
    Awesome vacuum and the blower is extremely powerful
    by
    • Verified Purchase
    by
    • Verified Purchase
    A lot of power. Very sturdy. Great value for the...
    A lot of power. Very sturdy. Great value for the price. Buying another for a gift!
    by
    • Verified Purchase
    Not had it very long quieter than I expected seems...
    Not had it very long quieter than I expected seems pretty good for the money and having the blower capability if needed
    by
    • Verified Purchase
    Money well spent!
    Best shop vac hands down
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Wheels fall right off or fit too snug to swivel.
    I never got farther with this shop vac than assembly. It says to push the wheels on until they snap and swivel. They don't snap. They don't swivel. The wheels either fall right off or go in too snug to swivel. Tried everything I could try. I know a Shop vac with wheels that don't swivel is unworkable. I would have to keep dragging it across the floor on the non-rolling wheels. Or it may be easier not to put the wheels on at all. I'm not willing to do either scenario. Returning.
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    Response from RIDGIDSep 26, 2022
    Hello Roobahsox, Thanks for writing a review and we're sorry to have learned about your disappointment. Did you hear a clicking sound during the assembly? If not and if you haven't tried, you might want to try using a rubber mallet to gently tap the caster into the caster foot. Otherwise, you may return the product to Home Depot for an exchange in accordance with their return policy. If you have questions or concerns, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time and we'll be glad to assist you. Thanks, RIDGID Ridgid
      2 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      1 found this review helpful
      Great value. Lots of power and accessories for the price....
      Great value. Lots of power and accessories for the price.
      by
      • Verified Purchase
      1 found this review helpful
      Wet filter must be purchased separately.
      I was disappointed that it is sold as a wet/dry vac but does not include the filter necessary for wet vacuuming. Otherwise it seems like a nice vac.
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Great vacuum like all Ridgid tools!!!...
      Great vacuum like all Ridgid tools!!!
      by
      • Verified Purchase
      1 found this review helpful
      unfortunately it has been discontinued it is a great unit....
      unfortunately it has been discontinued it is a great unit. a good size without being to big, strong motor and a hose big enough so things do not get stuck.Ridgid might want to rethink that move
      by
      • Verified Purchase
      3 found this review helpful
      Poor quality components. Difficult to maneuver & store. Hose &...
      Poor quality components. Difficult to maneuver & store. Hose & attachments become easily detached
      by
      Response from RIDGIDAug 24, 2022
      Hello Kat74, Thanks for writing a review and we’re sorry to have learned your issues. While most customer are satisfied with the vacuums performance and power, you may return the vacuum to Home Depot store within 90 days of purchase in accordance to their return policy. We would like to know more about the issues you are experiencing with the attachments and the hose of the vacuum. Please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you further with the issues you are experiencing with the vacuum. Thanks, RIDGID Ridgid
      • Verified Purchase
      1 found this review helpful
      It's a good powerful vacuum cleaner. I wish it would...
      It's a good powerful vacuum cleaner. I wish it would include more parts and cleaning attachments instead of having to purchase them separately. Overall good vacuum.
      by
      • Verified Purchase
      1 found this review helpful
      I love the suction power and it's capacity, but it...
      I love the suction power and it's capacity, but it is a little bulky and heavy. I have not try the wet vac function and I hope it will exceed my expectation.
      by
      • Verified Purchase
      Side Latch sloppy
      One of the side latches that secures the power unit to the tub does not latch very tight. The other side latches tightly and secures that side of the power unit to the tub. On the side that doesn't fit tight, you can slightly lift the power unit up off the tub. I contacted cust. service, they are sending me out two new latches. I am not sure if the problem is the latch or where it latches onto. We will see in about 5-7 business days. I am assuming that the latches come off easily to replace.
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      Response from RIDGIDAug 3, 2022
      Hello Flarud,

      Thanks for writing a review and we’re sorry to have learned your issues. If issue persists after replacing the latches, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time so we can further assist your.

      Thanks,
      RIDGID Ridgid
        1 found this review helpful
        by
        • Verified Purchase
        1 found this review helpful
        It sucks ... it's a vacuum !!! Read review
        seemingly good. I purchased the unit solely for the use of its motor in a different application ... to be used as a vacuum source for a bee vacuum to remove swarms. The unit is not used as intended so I cannot give it 5 stars. Priced fairly. Delivered promptly.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        The lock on the airhose does a poor job on...
        The lock on the airhose does a poor job on keeping the hose when using it on the blow port, same for the locking handles they are cheap plastic and don't hold the lid on. Ou thing going for this shop vac is the detachable blower.
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        Response from RIDGIDJul 20, 2022
        Hello Roberto

        Thank you for asking and we’re sorry to have learned about your issues. We would like to know more about this issue. Please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you.

        Thanks,
        RIDGID Ridgid
        • Verified Purchase
        Just replaced my 25 yr old still working ridgid shop...
        Just replaced my 25 yr old still working ridgid shop vac with this new one. Still powerful and great with the car cleaning hose/kit.
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        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        good shop vac
        works good, as advertised, did the job I needed it to do. picked up all the water in my basement.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 372 reviews

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