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Customer Reviews for RIDGID 6.5 Amp Corded 3 in.W x 18 in.L Heavy-Duty Variable Speed Belt Sander with AIRGUARD Technology

Internet #100618248

Model #R27401

Store SKU #733594

  • AirGuard dust collection system collects 90% of the dusts
  • Tool-free belt release to make changing belts quick and easy
  • Backed by The RIDGID Lifetime Service Agreement

Customer Reviews

  • 3.8
    out of 964 reviews
  • 67% recommend this product
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Showing 1-30 of 964 reviews
For some reason it would not Brampton up to high speed even on the highest setting. The base also seemed to hinder the sandpaper from making complete contact with the surface I was sanding. I returned the sander and will find out if I can get my other sander repaired.
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Response from RIDGIDOct 5, 2023
Hello, Beaverdaveecv - We're so sorry that you had an unsatisfactory experience with this sander and it resulted in a return! We would have been happy to speak with you about this issue, so we could have tried to turn it around. But we appreciate your taking the time to leave a review. And if you want to share more, then please contact us anytime at Reviews@RIDGIDmail.com. ridgidtti
  • Verified Purchase
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  • Verified Purchase
Sander does not maintain sanding speed.
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Response from RIDGIDSep 28, 2023
Hello, Homedepotcustomer - We're sorry to hear that your sander isn't maintaining speed! We’d value the opportunity to learn more about your experience and provide you with support. If you would, will you please email us at Reviews@RIDGIDmail.com? ridgidtti
  • Verified Purchase
Died in less than an hour...
I had a previous version of this sander that lasted me a couple of years before the belt quit spinning. The motor would spin, but the belt wouldn't. Well, it turns out I didn't register it in time, so the "lifetime" warranty / service agreement wasn't in effect. I bought another one. The new one lasted less than an hour before completely burning up. I'm talking burning electrical smell and smoke coming from the motor. I ended up having to purchase another brand to finish the job.
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Response from RIDGIDSep 29, 2023
Hello, HomeDepotCustomer - Please email us at Reviews@RIDGIDmail.com. We'd like to discuss your feedback further. ridgidtti
    Makes sanding so much easier.
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        • Verified Purchase
        Kaput
        Stone dead and smoking after 30 minutes of reasonable use. I now calculate that I’ll need two dozen more belt sanders to complete my deck sanding project. Perhaps they will ship these by the pallet…
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        Response from RIDGIDSep 11, 2023
        Hello, HomeDepotCustomer - Please email us at Reviews@RIDGIDmail.com. We'd like to discuss your feedback further. ridgidtti
          Used sander
          I ordered online for pick up and they gave me a used sander with dust in the bag and machine!
          by
            Works well, the dust bag is too close to the handle which will mess up your knuckles if/when you use your left hand.
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            • Verified Purchase
            Failed after an hour of use
            Not sure if this one was a lemon... buy it failed (seized) after an hour of use. Should have bought a better brand I guess.
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            Response from RIDGIDAug 31, 2023
            Hello, Gooch - We're sorry to hear that your sander stopped working after only 1 hour! We expect better as this product is backed by our 3-year limited warranty and we'd like to connect with you so that we can make this right! If you would, will you please email us at Reviews@RIDGIDmail.com? ridgidtti
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              • Verified Purchase
              Belt sander did the job for which it was purchased, quickly sanded down part of a Corian countertop to fit in a new refrigerator
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              • Verified Purchase
              Haven't used yet. Wanted to get a Ryobi but none on the shelf.
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              • Verified Purchase
              I used it for maybe 20-30 minutes sanding two 1x6x6 deck boards, then when I picked it up to do a third board it just buzzed, and the sandpaper would not move. I could not determine what might be stuck so I returned it to the store for a refund. On the good side, it created very little dust when I was sanding the first two boards.
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              Response from RIDGIDAug 8, 2023
              Hello, Homedepotcustomer - We're very sorry to hear about your experience with your sander and it ended up being returned! We would have been happy to speak with you about this issue, so we could have tried to turn it around. But we appreciate your taking the time to leave a review. And feel free to email us anytime at Reviews@RIDGIDmail.com, if you'd like to continue this conversation. ridgidtti
              • Verified Purchase
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              • Verified Purchase
              Looks good but stops working soon.
              I have owned two of these and both just quit suddenly. Free repair is worthless, too far away and requires a 45$ deposit. This tool makes a good paperweight only.
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              Response from RIDGIDJul 28, 2023
              Hello, Registered - We're very sorry to hear that your sanders have stopped working! And we'd like to discuss your experience further and see if we can turn it into a positive one. Would you mind sharing more with us at Reviews@RIDGIDmail.com? ridgidtti
                A fantastic variable speed belt sander with an unbelievable lifetime service warranty! Dust collection is handled well with AIRGUARD Technology or hook it up directly to a shop vac. No tools needed for belt changes is definitely a plus!
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                • Verified Purchase
                This sander didn't have the power i needed for the job. Exhaust was easily blocked.
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                Response from RIDGIDJul 28, 2023
                Hello, Capo villa - We're sorry to hear that you aren't satisfied with this sander's performance! We’d value the opportunity to learn more about your experience and provide you with support. If you would, will you please email us at Reviews@RIDGIDmail.com? ridgidtti
                • Verified Purchase
                Not the best not the worst very slow start I guess for amatures
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                • Verified Purchase
                Underperformed Beautifully
                I’ve been a loyal Rigid tool user for 40 years, but I think this is the end! My 50 year old Sears belt sander blew this away. The sander lacks horsepower using any course grit sanding belt. Constant clogging inside the housing due to undersized collector where the gap between the plastic is too narrow, preventing any significant amount of sawdust and air to pass thru to the blower. Multiple right-turns interruption sawdust flow before it reaches the collection bag. Cleaning clogged sawdust requires disassembly of the electric motor and reinstallation of both brush assemblies; unless of course you have a blow gun with an air compressor handy! Drive roller wore out before 40 hours of use.
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                  Seems that the Rigid Warranty is worthless!
                  Sure they have a good warranty but when it comes time to service because the bearings have been shot, after very little use, I find that upon going to their website to see my registration particulars, everything that I've registered has miraculously disappeared! Here today and gone tomorrow! I've emailed that website, was told to email another website and after 2 more weeks have heard nothing!
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                    • Verified Purchase
                    Took the sander out of the box put a sanding belt on hit the power button and the motor just hummed. Sanding belt didn’t move. Tried some adjustments and still nothing.
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                    Response from RIDGIDJul 25, 2023
                    Hello, Homedepotcustomer - We're sorry to hear that your sander isn't performing correctly! Would you mind sharing more with us at Reviews@RIDGIDmail.com? We would like to learn more about your experience so that we can try to turn it around! ridgidtti
                    • Verified Purchase
                    Overheated and seized after 20 minutes of use
                    Title is subject. This sander overheated and seized after 20 minutes of use of light duty. I wasn't putting any pressure on the unit; was letting the belt do all the work. Complete garbage -- do not buy and do not believe the 5 star reviews.
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                    Response from RIDGIDJul 13, 2023
                    Hello, Chris - We're so sorry to hear that you have experienced difficulties with your sander! We'd really like to speak with you so that we can provide you with a good solution. Please email us at Reviews@RIDGIDmail.com. ridgidtti
                      This thing has no power
                      After using it for about an hour and trying different sandpapers, I finally just threw my hands up and had to find a different solution. I like rigid, but this thing just kind of sucks. It's easy to change the belt, but it doesn't have enough power. I've used a lot of different sanders, so I know what to expect out of a sander. The belt doesn't spin fast enough or with sufficient power. Sanding with this felt akin to mixing concrete with a kitchen mixer. Can't recommend it for any application.
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                      Response from RIDGIDJul 12, 2023
                      Hello, Bpel - We're sorry to hear that you're experiencing a lack of power with your sander! We'd like to hear from you so that we can try and turn this around. Will you please email us at Reviews@RIDGIDmail.com? ridgidtti
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                        • Verified Purchase
                        made enough sawdust to clog the filter in my shop vac, so I'd say it does the job well enough.
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                        Showing 1-30 of 964 reviews

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