Customer Reviews for RYOBI ONE+ 18V 13 in. Cordless Battery Walk Behind Push Lawn Mower & String Trimmer with 4.0 Ah Battery and Charger

Hello, Carlos - We're sorry to see that you haven't gotten the runtime you were hoping for! We recommend this 13" model for customers with smaller yards. If you are looking for a more powerful option with better runtime, we would recommend the P11100 ONE+ 18V HP Brushless Whisper Series 20" Self-Propelled Dual Blade Walk Behind Mower. This mower features a 20" deck, dual blades, and up to 45 minutes of runtime with its 4 included 4 Ah batteries. You can read more about it at the link below. We hope this is helpful! And please feel free to reach out to us anytime at Reviews@RYOBItools.com if you'd like to continue this conversation. 

RYOBI ONE+ 18V HP Brushless Whisper Series 20" Self-Propelled Dual Blade Walk Behind Mower-(4) 4.0 Batteries and (2) Chargers P11100 - The Home Depot (https://www.homedepot.com/p/RYOBI-ONE-18V-HP-Brushless-Whisper-Series-20-Self-Propelled-Dual-Blade-Walk-Behind-Mower-4-4-0-Batteries-and-2-Chargers-P11100/319843779)

Hello, Jones - We're sorry to see that you've returned this kit! We would have been happy to speak with you about this issue, so we could have tried to turn this experience around. But we thank you for leaving us this review. And feel free to email us anytime at Reviews@RYOBItools.com, if you'd like to continue this conversation.

Hello, Lynnette - We're sorry to see that you've been disappointed with the runtime! Would you mind sending us an email at Reviews@RYOBItools.com? It would be great to connect and work this out together.

Hello, Itsme22 - We're disappointed to see that you've had an unsatisfactory experience! If you would, will you please email us at Reviews@RYOBItools.com? We'd value the opportunity to speak with you and try to move this in a more positive direction!

Hello, Roberto - We are very sorry to hear that your lawnmower has stopped working! And we'd be happy to look into a beneficial resolution for you. Would you please send us an email at Reviews@RYOBItools.com?

Hello, Homedepotcustomer - We're sorry to read that you haven't gotten the runtime you were hoping for! Runtime will vary depending on outdoor conditions. And we'd appreciate a chance to learn more so we can provide you with some support. Will you please email us at Reviews@RYOBItools.com?

Hello, Homedepotcustomer - We are sorry that you have not had the best experience with your lawnmower! Run time will vary depending on different variables, such as outdoor conditions. However, the mower can provide a run time of up to 30 minutes with the included battery fully charged. And to help get the most run time, we recommend mowing in dry conditions and maintaining a regularly cut lawn. Would you please send us an email at Reviews@RYOBItools.com? We'd value the opportunity to speak with you and provide you with some beneficial support.

Hello, Ralph - We are sorry to read about your frustrating experience that resulted in a return! And we wish we could have been able to connect, so we could have tried to turn this experience around for you. But we're glad that you had no trouble with the return and appreciate you taking the time to leave this review. And if you'd like to discuss your experience further, then please feel free to email us anytime at Reviews@RYOBItools.com.