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Customer Reviews for SIMPSON 3500 PSI at 2.5 GPM Cold Water Gas Pressure Washer with HONDA GX200

Internet #313408978

Model #PS61002

Store SKU #1008859827

  • HONDA® GX200 engine with a low oil shutdown feature (50-State)
  • Reliable AAA® AX300 axial cam pump
  • MorFlex® 5/16-in. x 25-ft. the high-pressure hose

Customer Reviews

  • 4.3
    out of 747 reviews
  • 81% recommend this product
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Showing 1-30 of 747 reviews
great product but packaging is lacking
Recived my unit with a large dent in the fuel tank. The unit works fine and since I needed it right away for work I decided not to exchange it but the quality of packaging leaves room for improvement. The wand was just flopping and in the box and not secured. Over all good product but I wish they would send a replacement fuel tank.
by
Response from SIMPSON TeamJan 25, 2023
Hi, RBailey. We are sorry to hear about the shipping damage & would like to learn more in hopes of determining where along the line this could have happened. If you would reach out to our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com we would value any further feedback you might provide and hope to discuss options with you to improve your experience. We really appreciate you reaching out and hope you will be in touch soon! simpson
    • Recommended
    The Simpson pressure washer was easy to put together and...
    The Simpson pressure washer was easy to put together and has lots of power. I highly recommend it. Also purchased the Costway 18ft extension pole. Very happy I purchased them together.
    by
    Response from SIMPSON TeamDec 29, 2022
    We are glad to hear it, FREDDY. It's great to know your 4200 PSI pressure washer is performing with all the power you need & you found it easy to assemble and operate. Show off your work any time by tagging #simpsonclean on social media and we would love to see the results you achieve. Enjoy your machine - and thanks for the recommendation. simpson
    • Verified Purchase
    Used twice now, both times started with one or two...
    Used twice now, both times started with one or two pulls. Minimal assembly required, the oil is included but packaged separately. Took some time to figure out the choke. Good pressure! Only complaint is the loud "pop" from the engine when you release the pressure on the wand.
    by
    Response from SIMPSON TeamDec 29, 2022
    Thanks, BrooksvilleFLJoe. We are glad to hear you found assembly/operations a breeze & your 3300 PSI pressure washer is delivering a powerful performance. Never hesitate to reach out to our team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com if ever you have any concerns or questions. Enjoy your machine & thanks again for sharing your experience. simpson
    • Verified Purchase
    Very strong PSI. Great GPM. Easy to use....
    Very strong PSI. Great GPM. Easy to use.
    by
    Response from SIMPSON TeamDec 29, 2022
    We are glad to hear it, TomW. It's great to know you have found your 4200 PSI pressure washer easy to use & it has delivered impressive power for you. If ever you care to show it off, you can tag #simpsonclean on social media with your results and we would love to see your projects. Thanks for taking the time to share your experience! simpson
    • Verified Purchase
    by
    • Verified Purchase
    2 found this review helpful
    Great pressure washer!
    Very easy to put together and operate. Pressure is what is needed to do the job. Honda engines are the best.
    by
    Response from MarketingNov 28, 2022
    Thanks for sharing your experience, Charles Woodham. We're sorry to hear about the bolts and glad the solution was relatively easy. Beyond that, it's great to know you've enjoyed the reliable performance of your Honda-powered 3500 PSI pressure washer & it's delivering all the power you need. Show off your work any time by tagging #simpsonclean on social media and we would love to see the projects you're knocking out. Have fun cleaning - and thanks again for the review!
    • Verified Purchase
    • Recommended
    Leaked oil
    Had to return leaked oil
    by
    Response from SIMPSON TeamNov 10, 2022
    We're sorry to hear about the leak, Earlj. If you would at your earliest convenience reach out to our team at 877-362-4271 or email us at productsupport@simpsoncleaning.com - we would like to learn more about the condition of this particular unit & hope to explore ways to improve your experience. We appreciate any further feedback you can provide and hope you will be in touch with us soon. simpson
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    bent over
    Great little washer, could use a taller handle on the washer frame.,made for short persons..
    by
    Response from MarketingSep 19, 2022
    Hi, Ramcharger. We are glad to see you have been pleased overall with the power & performance of your 3500 PSI pressure washer. We will be passing your design comments along to our team & really appreciate your feedback. If ever you care to share your work, you can tag #simsponclean on social media & we would love to see the results you achieve with your machine. Have fun cleaning - and thanks for sharing your experience.
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from SIMPSON TeamSep 9, 2022
    We are so glad to see your 4200 PSI pressure washer is performing to deliver an experience worthy of five stars. Show it off any time by tagging #simpsonclean on social media with your results & we would love to see your projects Thanks - we appreciate the rating! simpson
    • Verified Purchase
    Simpson 4240H- only 2800 psi when new
    So far not impressed. For example, no instruction to replace the red pump shipping plug. Found by accident while watching someone's YouTube video. Good luck in finding instruction on the Unloader Valve. Thanks to Mr. Hardwater on YouTube, learned how. What is most frustrating is seeing only 2800 psi pressure when I release the handle & the unloader is turned fully CW. Supposed to be 4200 psi. Only 2800 max. Can't get any tech support. Sour grapes? No. Trying to get tech support.
    by
    Response from SIMPSON TeamSep 9, 2022
    Hi, Backhertz. We are sorry for the inconvenience of having to seek out instructions & we are concerned about the pressure level you describe. Try reaching out directly to our support team during normal business hours at 877-362-4271 or email us at productsupport@simpsoncleaning.com and we would like to determine what could be going one & how to get it corrected so you can get to work as soon as possible. Thanks for your time and we hope you will be in touch very soon. simpson
      1 found this review helpful
      great quality, easy start up out of the box. works...
      great quality, easy start up out of the box. works great with 16 in surface cleaner, honestly could probably push a 20 inch. very satisfied.
      by
      Response from SIMPSON TeamAug 25, 2022
      Hi, GREGORY. Thanks for the review! We are so glad to hear you have been so happy with the quality & power of your 4200 PSI pressure washer. You are absolutely right - this unit easily has the power to manage the 20 in. surface cleaner with no problem at all. If you are looking to upgrade we will include the link below. If you ever care to show off your work, tag #simpsonclean on social media with your photos any time & we would love to see your results. Enjoy your machine & thanks again.

      https://www.homedepot.com/p/SIMPSON-Universal-20-in-Surface-Cleaner-for-Hot-Cold-Water-Pressure-Washers-Rated-Between-3450-PSI-and-4500-PSI-80182/307817164 simpson
      • Verified Purchase
      To have purchased a high quality pressure washer and for...
      To have purchased a high quality pressure washer and for it not to work and have had to rent pressure washers from you guys 3 times has been the biggest waste of money. Absolutely terrible experience with this product.
      by
      Response from SIMPSON TeamAug 22, 2022
      Hi, ALEJANDRO. We are sorry to hear about this inconvenience & would like to learn in more detail what happened with this particular unit. At your earliest convenience would you reach out to our support team at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We hope to uncover what's causing the problem & determine just what you need to get up and running as soon as possible. Thanks for your time - we hope to be hearing from you! simpson
      • Verified Purchase
      2 found this review helpful
      Wont start..
      Havent got it to start out of the box, very dissappointed.. has be looking online to troublshoot,smh..
      by
      Response from SIMPSON TeamAug 1, 2022
      Hi, Disappointed. We are sorry to hear about the difficulty starting. At your earliest convenience, would you reach out to our support team directly at 877-362-4271 or email us at productsupport@simpsoncleaning.com? We would like to determine what might be going on and how to get you up and running smoothly as soon as possible. Thanks for your time and we hope to hear from you very soon! simpson
        • Recommended
        1 found this review helpful
        After the second pull it fired up and would not...
        After the second pull it fired up and would not stop. A great experience for me.
        by
        Response from SIMPSON TeamJul 21, 2022
        That's great to hear, DALE. We are glad you found startup a breeze and you appreciated the reliable performance of your 3300 PSI pressure washer. If you ever care to share your results, tag #simpsonclean on social media with your photos and we'd love to see your projects. Have fun with your machine - and thanks for taking the time to review. simpson
        • Verified Purchase
        Excellent machine
        While it's still new, I can't review long term performance but very happy so far. I have to assume the Honda gx200 motor will outlast the pump as their known to last a long time. For a residential homeowner it should be a great machine. Time will tell :)
        by
        Response from MarketingJul 20, 2022
        Hi, NyScRob. We are glad you have thus far enjoyed the reliable performance of your Honda-powered 3500 PSI pressure washer & we are confident it will serve you well for years to come. If you ever care to show it off, tag #simpson on social media with your photos and we'd love to see your results. Have fun with those residential projects & thanks for taking the time to review.
        • Verified Purchase
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from SIMPSON TeamJul 18, 2022
        Thanks, HomeDepotCustomer. We are glad to know your 3300 PSI pressure washer delivering a performance worthy of five stars! If you ever care to show it off, tag #simpsonclean on social media and we would love to see your results. Have fun cleaning and thanks again for the rating. simpson
        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        Works great
        Powerful machine, not a fan of the hose (very stiff even by pressure washer standards), but that is easily remedied and I wanted a 100’ hose anyhow.
        by
        Response from SIMPSON TeamJul 7, 2022
        Thanks for the feedback, Josh. We will take note of your hose comments to share with our team. In the meantime, it's great to hear you have been impressed with the powerful performance of your 4200 PSI pressure washer & already know the accessories you need to fine-tune your experience. Tag #simpsonclean on social media any time to share your before/after photos and we'd love to see your results. Enjoy your machine - and thanks again for reviewing! simpson
        • Verified Purchase
        • Recommended
        by
        • Verified Purchase
        Very hard to start the machine, after it is warmed...
        Very hard to start the machine, after it is warmed up or running. Would not recommend this product.
        by
        Response from SIMPSON TeamJul 2, 2022
        Hi, Bijal Mehta. Restarting can be difficult if the pressure has not been fully released after running. If you still have difficulty starting after fully releasing the pressure, please reach out to our product support team at 877-362-4271 or email us at productsupport@simpsoncleaning.com and we will be happy to help you determine what might be going on & uncover the solution. Hope this helps! simpson
        • Verified Purchase
        1 found this review helpful
        by
        • Verified Purchase
        Simpsom PowerShot 3300
        Perfect pressure washer for home use, easy to run and maintain.
        by
        Response from SIMPSON TeamJul 2, 2022
        We are glad to hear it, SVAL. It's great to know your 3300 PSI pressure washer is performing to tackle your jobs around the home & you have found operations easy & enjoyable. Tag #simpsonclean on social media any time you care to share your results & we would love to see your projects. Thanks - we appreciate you taking the time to review. simpson
        • Verified Purchase
        • Recommended
        Great machine, Couldn't be happier...
        Great machine, Couldn't be happier
        by
        Response from SIMPSON TeamJun 24, 2022
        We're happy you're happy, RANDY. Show off your new machine any time by tagging #simpsonclean on social media with photos of your results and we would love to see your work. We hope you continue to enjoy the powerful performance of your 3300 PSI pressure washer, & we really appreciate your review. simpson
        • Verified Purchase
        powerShot 4200
        I just picked up my pressure washer yesterday from HDepot and I have to say the customer service personal was pleasurable to work with. Due to a bad back they offered help to load it onto my truck and expedited the paperwork. I got it home and was eager to try it out after following the set up directions. The hose to the wand was leaking so I called Simpson customer service and waited on hold for afew minutes,very nice person to deal with. They said I would receive a replacement hose in 3-5 business days. Very happy the way things were handled throughout the whole process. Simpson don’t ever change your customer service!
        by
        Response from SIMPSON TeamJun 24, 2022
        Thanks, HappyCustomer. We are so glad you had such a pleasant experience in the purchase of your 4200 PSI pressure washer & it's great to know the wand matter was resolved so quickly and easily. Any time you like, you can tag #simpsonclean on social media with photos of your results and we'd love to see your machine in action. Have fun cleaning - and thanks again for the kind words. simpson
          • Recommended
          My first pressure washer. Only used it a few times....
          My first pressure washer. Only used it a few times. Everything works, easy start, the soap device does it’s job just fine. The worst thing is how short the frame is to pull around. It’s well balanced and feels light. If I have to move it a long distance I put in in my garden trailer and pull it with my ATV. Used on cars, RV off road vehicles and the carpet from the toy hauler. Would recommend.
          by
          Response from SIMPSON TeamJun 24, 2022
          Thanks so much, MK57. It's great to hear your 3300 PSI pressure washer is performing to tackle your vehicles and we will be documenting your frame feedback to share with our team. Any time you'd like to share your work, you can tag #simpsonclean on social media with photos of your results and we would love to see it. Enjoy your machine - and thanks again for the recommendation & review. simpson
          • Verified Purchase
          by
          • Verified Purchase
          Showing 1-30 of 747 reviews

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