Customer Reviews for Samsung 36 in. 27.4 cu. ft. Side by Side Refrigerator in Fingerprint-Resistant Stainless Steel, Standard Depth

Hello there, We understand the importance of a working fridge. We would love to discuss your fridge to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147026815) to help our team pull up your information when you message us. Have a great day. ^Charles

We understand how important the ice dispenser is in every household, Debbie. Let's get the information you need to maximize your refrigerator's features.

The link below will help you address the ice dispenser and ensure the best results from your refrigerator. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and videos.

Samsung refrigerator ice dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/

Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1147022990) to help our team pull up your information when you message us.

Have a great day,

-Ernest-

OpusF, we understand your sentiments about the fridge and would love to help you with this. We would like to speak to you directly regarding your fridge so we can support you better. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147014646) to help our team pull up your information. Have a great day. ^Camille

Greetings,

We understand how important it is to ensure your appliances run smoothly. Let's get the information you need to get the best results when using the refrigerator.

The links below will help you address the water and ice dispenser and keep the refrigerator clean. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and video.

Samsung refrigerator water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/

Samsung refrigerator ice dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/

Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/

Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1147012604) to help our team pull up your information when you message us.

Have a great day,

-Ernest-

Hi there, I can't imagine the inconvenience this has caused you. We are here to help. Here are links to help you with the refrigerator. Please watch the full video, follow the steps, and click the hyperlinks for further assistance. Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146992820 to help our team pull up your information. Have a great day. ^Aloe

Hi there, I can't imagine how you are doing with everything that is happening with your fridge. Let us take care of the unit immediately. Here are the links that can help you with the fridge noise, water leak, and cooling issues. Please watch the full video, see each section, follow the steps, and click the hyperlinks for further assistance. Understand the noises coming from your Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas Cooling issues with Samsung refrigerator or freezer. https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146959791 to help our team pull up your information. Have a great day. ^Aloe

Dear Valued Home Depot Client,

To better assist you with your concern, please contact the Home Depot customer service department at 800 466-3337. Call us any time from 6:00 a.m. to 2:00 a.m. EST.

They can either answer your question or transfer you to your local store to answer your specific questions.

^Rodel