Customer Reviews for Samsung CHEF Collection Top Control Tall Tub Dishwasher in Stainless Steel with Stainless Steel Tub and WaterWall Wash
- 40 dBA Quiet but powerful Waterwall cleans hard-to-reach places
- Removable, flexible tray for easy loading and unloading
- Zone Booster allows washing of all types of dishes in one load
Customer Reviews
Feb 14, 2017
I have had this dish washer for less than 3 years. We purchased it when we remodeled out kitchen...
I have had this dish washer for less than 3 years. We purchased it when we remodeled out kitchen. I just had to have the service people out for the THIRD time for a LE leak code popping up on it.
This includes the fun of actual leakage from the bottom side of it which has damaged the cabinets which area surrounding it. What's worse is that the service technician doesn't seem to be able to diagnose where the leak is coming from so just left, and now I get to wait for it to leak again... and HOPE they can find the source of the leak.
It has the third top tray for utensils and such, but if you have tumblers or any taller glasses for the top shelf you'll end up pulling the top tray out for vertical space.
This dish washer has been an utter failure and disappointment. The only thing possibly more disappointing would be the service I have received through the "Protection Plan". You can read my review of that over at http://www.homedepot.com/p/The-Home-Depot-5-Year-Protection-Plan-for-Major-Appliances-550-800-60MA800/206596827
by
Dec 5, 2014
Not good!
I purchased this VERY EXPENSIVE dishwashing on 11/2/14 and today is 12/5/14. I just had to complete a "Service Request" as we are getting an LE code and the dishwasher has been out for 2 days. Pretty dissapointing considering how much we paid for this unit.
by
Response from Samsung CareJul 26, 2022
Hi BJaquino!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Dishwasher has an error code LE. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Error code LE means that the dishwasher's leak sensor detects moisture or the water reflector is blocked (Waterwall models only). When this code occurs, the dishwasher will turn itself on and will not turn off. You may refer to this link about "Samsung Dishwasher is Displaying an Error Code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144734460
Have a great day.
Melardo
Customer review from Samsung USJan 6, 2024
Very quite
Worst dishwasher ever, give so many problems, and 3 hour cycle and dishes are still dirty.
by
Response from SEA CareJan 9, 2024
We understand how important it is to keep your dishes clean, Mrich. Let's get the information you need to have sparkly clean dishes after every cycle.
The link below will provide you with quick tips and tricks on how to keep your dishes clean. Please select the scenario best fits your situation and check the hyperlinks to learn more.
Dishes are not clean after dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Should you need more assistance with the microwave, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146716480) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Customer review from Samsung USOct 15, 2022
Been Happy
Been Happy. Bought back in 2015. Never had a single issue until 2022. Can't get waterwall to move anymore after several parts replacements. Luckily covered under home warranty program. Now we are looking to replace with an updated newer model.
by
Customer review from Samsung USJan 16, 2022
All Samsung Products are not up to par
i've bought samsung frig, range, microwave, dishwasher and had their phones for the entire family. every product had to have some kind of service, not once but 2-3 times for certain items. i'm very disappointed as now for our kitchen looks like for the dishwasher it will be another brand and that upsets me. my dishwasher is the chef collection, supposed to be the best one. 3rd time it needed repair.
by
Response from Customer CareApr 4, 2022
Hi George Kando,
Thank you for bringing this to our attention. I’m sorry to hear you’re not happy with our product the Top Control Chef Collection Dishwasher with WaterWall™ Technology. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
For the immediate resolution of your concern, you may reach us via the following option.
Reference number:1144364867
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung,
^Ross
Customer review from Samsung USAug 25, 2020
horrible buy
less than 4 years and makes a terrible noise, does not clean, smells. do not purchase or spend money for this! going to have to replace and will purchase different brand and cheaper one.
by
Response from Samsung CareAug 26, 2020
Thank you for bringing this unfortunate experience to our attention. For better assistance, we would need to look further into this with some troubleshooting steps. Please contact us by using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Customer review from Samsung USJun 27, 2020
Waterwall
This is the worst dishwasher anyone could own. If the bar at the bottom isn’t clipped on as it comes off every time the rack is pushed in the water leaks out over the kitchen floor. Utensils come out not clean and have to be rewatched. It’s very badly designed and things don’t fit in properly. It’s only good feature is its quiet and looks nice. I would rather have an appliance that works well instead of a fancy blue light and a musical ending on the cycle. Will never buy your dishwashers again. Stick to TVs. Definitely not worth the price.
by
Response from Samsung CaresSep 3, 2020
Hello! Thank you for reaching out to us! Here's a link that'll help resolve any concerns that you may have regarding the WaterWall functionality https://bit.ly/3bx0F6A ^Ty
Customer review from Samsung USDec 12, 2019
Hope you like prewashing and hand drying
[This review was collected as part of a promotion.] its quite but i wish it actually washed the dishes. i have to prewash every dish and hand dry every single dish. it would probably be better utilized as a drying rack to be honest.
by
Response from Samsung CaresDec 16, 2019
Your new dishwashers sleek design and quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that in our dishwasher. Welcome to the Samsung experience! ^Cat
Customer review from Samsung USOct 20, 2019
Randomly works
done with this! continuosly runs codes. overflowing on floor now!!!!
by
Response from Samsung CaresOct 21, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140601335.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 23259
Customer review from Samsung USJan 24, 2019
Worked ok, then broke.
Price is high. Cleaned fine. Worked for 2.5 years and then broke. No power to control panel, so dead in the water.
by
Response from Samsung CaresJan 29, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Cat
Customer review from Samsung USDec 5, 2018
Broke
The water wall bar stopped working after only 2 years. It is a common problem - so common that the technician knew what the issue was before he actually turned the dishwasher on. It boils down to the water wall bar needing a second magnet. So, my dishwasher doesn't work because Samsung went cheap - yet charges a premium.
by
Response from Samsung CaresFeb 21, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Customer review from Samsung USOct 29, 2018
Great dishwasher but not for long
I loved this dishwasher for the first year or so that I owned it. Then it started making a strange, intermittent sound. Sound grew louder, like gears grinding. Turns out it is a very common problem with the water wall motor and arm, and quite expensive to repair. When I paid top dollar for this top of the line model I thought it would last more than two years. I was wrong. Won't make that mistake twice. I will never buy another Samsung dishwasher, or any appliance they make.
by
Response from Samsung CareApr 8, 2022
Hello mtabb,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's making a strange, intermittent sound and it grew louder like gears grinding. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this. I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002056/ to guide you on the issue.
I also recommend you visit this link https://www.samsung.com/us/support/service/warranty/DW80H9970US/AA for the warranty information of the product.
You can also visit this link https://www.samsung.com/us/support/service/ for our Support Center if you want to request service.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and resources your might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144384222.
-Noraina
Customer review from Samsung USMar 29, 2018
Does not clean dishes
I liked the design and it is quiet. I don’t like that when I open to load it, I always seem to hit the start button on the touchscreen. The middle rack sticks in the back and glasses fall over from pulling on it every time I add more glasses. Dishes on the bottom rack fall over when I pull it out to add. I’ve never had this kind of issue with a dishwasher. Most importantly, many times dishes don’t come out clean even using the longest cycle. Dishwasher always has a terrible smell. Not worth the money. I had an old dishwasher when I moved in and it did a much better job. I have the washer/dryer and they have been great!
by
Response from Samsung CareMay 25, 2018
Hi Godspropertee,
We love to hear you like the design of the unit, please let us provide you some help with the cleaning performance,
Take a moment to look at this article which will help you to get the highest cleaning performance on your dishwasher: https://bit.ly/2x7AF0S
If after following the article you don't see any improvement, please contact us via:
live chat: https://bit.ly/2qLSIlI
Facebook and Twitter: @Samsungsupport.
^Joan
Customer review from Samsung USJul 13, 2017
Do not purchase Samsung products. I purchased a Samsung Dishwasher, and 9 months into the warran...
Do not purchase Samsung products. I purchased a Samsung Dishwasher, and 9 months into the warranty period, I needed service. Samsung could not provide a service company to repair my dishwasher, which was under warranty. Mind you, I do not live in a small town, I live in a community of approximately 75K, and yet, Samsung cannot or will not repair my dishwasher, which is still under warranty. They have offered to refund my money, but I've been waiting for the refund for about 6 weeks now, and the Samsung service folks, cannot or will not tell me when I can expect to receive the refund. So, I'm stuck with a dishwasher that doesn't work, and don't feel I can replace it until I receive the refund from Samsung. I would not recommend purchasing Samsung products as they don't stand behind their appliances with service, even for an appliance under warranty.
by
Response from SamsungMay 29, 2022
Hi LHS,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
In case of repair or replacement, you can check the warranty coverage of your product here:
https://www.samsung.com/us/support/service/warranty/DW80H9970US/AA
For parts needed you may purchase them here:
https://www.samsungparts.com/Default.aspx
if additional assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung. Have a great day.
Reference number:1144548576
^^Ross
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
In case of repair or replacement, you can check the warranty coverage of your product here:
https://www.samsung.com/us/support/service/warranty/DW80H9970US/AA
For parts needed you may purchase them here:
https://www.samsungparts.com/Default.aspx
if additional assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung. Have a great day.
Reference number:1144548576
^^Ross
Jun 23, 2017
LOVE this dishwasher!
This is the best dishwasher we have ever had! Of course at its price, it better be the best. We've had it for a little over 2 years and it works just as well as day one with zero problems. It's very quiet and can only be heard if it is silent in the house (so not very often). The top rack is adjustable in height so you can wash taller items in the bottom. It has the waterwall to get the bottom clean and another spinning water bar to get the top clean. The flextray at the very top is perfect for cooking utensils and cutlery. You can wash just one half of the dishwasher too, just the right, just the left, or even just the top or just the bottom. It comes in handy when you only have half a load but need to get the dishes done. The timer at the front of the display is handy also. It'll add or subtract time as needed. I really love all the features of this dishwasher.
by
Customer review from Samsung USApr 7, 2017
After only a couple years of terrible performance and no support I gave up and bought a GE. This...
After only a couple years of terrible performance and no support I gave up and bought a GE. This was absolutely the worst product I have ever owned. I should have read the reviews first.
by
Mar 13, 2017
Dishwasher continually shows LE error code. Home Depot protection plan technician has been out fi...
Dishwasher continually shows LE error code. Home Depot protection plan technician has been out five times to repair. Still not working properly. I would not recommend this brand of dishwasher or the Home Depot protection plan.
by
Jan 23, 2017
Ultra quiet dishwasher
When this thing is running, you'd be hard-pressed to know it. Dishes have come out very clean, and for the most part dry. The convection drying is a bit of a surprise after my old dishwasher (which had a heating element) but I understand that convection drying is how the new units get EnergyStar rated. Rinse-aid makes a BIG difference.
by
Customer review from Samsung USDec 31, 2016
I got this in April of 2015 I loved the look of it and I very seldom have a dirty dish coming out...
I got this in April of 2015 I loved the look of it and I very seldom have a dirty dish coming out. The problem is I'm on my second pump. The first one was covered because it quit draining in Feb. of 2016 didn't even make it a year. Samsung was sending someone in 3 weeks to fix it. I ordered the pump and my husband put it in. I called them back and told them I couldn't wait 3 weeks and they did send me a spare pump. Now during Christmas of 2016 the pump is out again. As much as it cost you would think it would have lasted more than a year and a half. So now I guess we will use the spare pump and my husband will fix it and I'll use it until I have time to research a much better dishwasher and I can almost bet it won't be a Samsung.
by
Response from SamsungSep 7, 2022
Hi there,
We are glad to hear that you are using a Samsung microwave. We apologize for the inconvenience of the dishwasher not draining. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking this link for a basic troubleshooting guide:
A dishwasher isn't draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
If assistance is needed on the link above, you may reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, give them this number (1144888951) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to hear that you are using a Samsung microwave. We apologize for the inconvenience of the dishwasher not draining. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking this link for a basic troubleshooting guide:
A dishwasher isn't draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
If assistance is needed on the link above, you may reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, give them this number (1144888951) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Dec 9, 2016
Boo
awful...doesn't work. worse part is the indifference from customer (lack of ) support. .
by
Dec 5, 2016
Does not clean
The dishes fall over on each other. The lower rack does not clean the dishes even after being rinsed off before loading. I would much rather have a cheap dishwasher instead of having to deal with the headache every time using this one!
by
Response from Samsung CareApr 7, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it does not clean the dishes after being rinsed off before loading and the dishes fall over on each other. We appreciate your patience in dealing with the situation and we do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ to guide you on the issue. Just click on what kind of cleaning issue you have.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00076793/ for the routine and how to deep clean your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, link, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144379299.
-Noraina
Customer review from Samsung USOct 27, 2016
Disappointed
I am very disappointed in the performance of this dishwasher. If there is ANYTHING on the dishes or utensils, it is still there when the cycle is done. I have to make sure what ever goes in, is cleaned off before it goes into the dishwasher. Definitely not worth it for the price. I haven't even had it a year, and I can't wait to get rid of it.
by
Response from Samsung CareApr 8, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it doesn't clean the dishes after the cycle is done. We do apologize for the inconvenience this has caused you. We are hear to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load .
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and resources your might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144384515.
-Noraina
Customer review from Samsung USOct 12, 2016
Enhanced my kitchen
This dishwasher looks and runs great so far.(only had it a day) .. I had it replace the first version that looked great but didn't run smoothly this has been updated and has been working great so far we will. See after a few weeks if it is up to par
by
Customer review from Samsung USOct 12, 2016
Expensive dish wetter
Bought and installed this unit on a Saturday and ran a cleaning cycle with no issues. Both my wife and I were really impressed at how quiet it was. Monday night, we loaded up and ran it over night. The next morning I noticed that the dishes inside were wet but still dirty, so I thought that maybe I had forgotten to put a detergent pack in. I did this and started the cycle again. That afternoon, I noticed that the detergent pack was gone but the dishes were in the exact same state that I left them in that morning. Frustrated now, I reset the unit and run another cycle. Upon finishing, 3 cycles later my dishes are still filthy.
I am an engineer who has years of experience in manufacturing, so I understand that defective products occasionally make it to the end user. But after reading over 50% of this unit's reviews calling it out as complete garbage, I am taking it back to the store and buying something else. Disappointing because it was literally the most expensive unit available, I just assumed it was for a reason.
by
Response from Samsung CareApr 11, 2022
Hi SomeGuyOnTheInternet,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not drying and cleaning dishes well. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80H9970US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144390810
Thank you for choosing Samsung. Have a great day.
-Trisha-
Customer review from Samsung USOct 8, 2016
great oven
was looking for something specific and found this. this oven worked perfectly and is futuristic with the touch screen
by
Customer review from Samsung USSep 17, 2016
Excellent Dishwasher - Not sure why all the bad reviews
Works wonders. This dishwasher is so quiet compared to my old one. I am so happy with my purchase and expect many years of worry free use. Installation was a breeze. I did purchase a warranty just in case. My rule is to buy them for electronics with moving parts, but hopefully I never have to end up using it. I'd highly recommend this dishwasher to anyone--the innovative design, quiet operation, and quality make for a nice addition to any kitchen. Ignore the negative reviews--I did and was pleasantly surprised!
by
Sep 17, 2016
bad quality
stops in the middle of washing and the only way to restart it is to unplug it and start over, I think it a bad lock on the door . customer service is a joke. My previous Bosh worked 10 years without single problem.
What a waste of money.
by
Jul 24, 2016
This product is the quietest dish washer we have ever used.
The only time we can hear it run is during when we are at the sink when it is emptying.
by
Customer review from Samsung USJul 13, 2016
Do NOT Buy
I don't know how to make it more clear than the subject line -- what a disappointment and waste of money this was. I had this dishwasher for two years and had to troubleshoot with a Samsung operator multiple times because of errors, then one day it just stopped working altogether. I had a tech come out and he thought that it was a defective computer board for which he ordered factory-direct parts and tried to replace and even that didn't fix the problem. Complete waste of $1000+ do not buy.
by
May 15, 2016
Not as good as I thought it would be
This dishwasher has a ton of features, but it doesn't dry very well at all. My favorite thing about it is how quiet it is. You cant even hear it when its on. another thing that disappointed me was the look on the inside after I run the dishwasher. The area where the soap comes out isn't rinsed well enough and leaves a film.
by
Response from SamsungMay 25, 2022
Hi ES98632,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
This is something we can improve with the steps provided in this link.
Dishes are not clean after dishwasher cycle https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher does not dry dishes https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Dishwasher is displaying an error code https://www.samsung.com/us/support/troubleshooting/TSG01002074/
How to reset your Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00087943/
In case the product needs to be repair or replace you can check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
For parts and accessory you may purchase it here:
https://www.samsungparts.com/Default.aspx
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung. Have a great day.
Reference number:1144537695
^^Ross
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
This is something we can improve with the steps provided in this link.
Dishes are not clean after dishwasher cycle https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher does not dry dishes https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Dishwasher is displaying an error code https://www.samsung.com/us/support/troubleshooting/TSG01002074/
How to reset your Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00087943/
In case the product needs to be repair or replace you can check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
For parts and accessory you may purchase it here:
https://www.samsungparts.com/Default.aspx
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung. Have a great day.
Reference number:1144537695
^^Ross
