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Customer Reviews for Smart Solar Chatsworth Antique Bronze Two-Tier Solar on Demand Fountain

Internet #203675343

Model #24260RM1

Store SKU #1000604572

  • Antique finish compliments patio, garden, or balcony décor
  • Solar-powered pump included
  • Water recycles through fountain

Customer Reviews

  • 4
    out of 27 reviews
  • 89% recommend this product
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Showing 1-27 of 27 reviews
Easy to assemble. Very attractive.
Easy to assemble. Very attractive.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
When it works it nice
When it’s in FULL sun the fountain works. supposed to have a battery back up to keep it running through intermittent clouds but has not despite turning the fountain off for a day or 2 to charge. NB stick it to a heavy stone base. It’s light weight. either a bird or squirrel etc toppled it. center section punctured the basin. Fixed with bondo and spray paint and liquid nailed to a 16” square paver it’s nice and solid. Requires a wash out and sponge filter clean about once a week or so.
by
    • Recommended
    Was everything I expected
    by
    • Verified Purchase
    Relatively easy to assemble
    This is a well-built solar fountain that arrived with an excellent set of assembly instructions. I was able to put the fountain together in a less than half an hour. The instructions also included a very clear set of troubleshooting suggestions in the event you forget to do something during the assembly process. The fountain has worked flawlessly since we bought it and is well worth the money spent.
    by
    Response from Smart LivingJul 7, 2023
    Hi Barry, we're happy to hear that and thank you for taking the time to provide positive feedback about the fountain, manual, and your experience. Enjoy the summer! -SLHG smartliving
      • Recommended
      1 found this review helpful
      by
      • Verified Purchase
      Love it!
      This fountain is very nice, it works well, easy to assemble and it looks expensive.
      by
      Response from Smart LivingMar 15, 2022
      Hi Lola, thank you for taking the time to leave positive feedback. We appreciate it and are happy to hear you're enjoying your fountain! -Smart Solar smartliving
      • Verified Purchase
      1 found this review helpful
      Easy to use and low maintenance if you use just...
      Easy to use and low maintenance if you use just a couple drops of a bird and insect friendly algae controller.
      by
        Highly recommend! It’s a nice sturdy fountain . Great quality....
        Highly recommend! It’s a nice sturdy fountain . Great quality. Color is a bronzy black with hint of brown. Easy to put together! And the solar fountain portion works great! also very easy to put together . It’s amazingly I love it. Highly recommend
        by
        • Verified Purchase
        1 found this review helpful
        A very nice fountain. Simple to put together, though you need to hold the solar panel in place w...
        A very nice fountain. Simple to put together, though you need to hold the solar panel in place when pushing it through to connect to the pump as they need to join together. A nice selection of pump tops to give different water patterns. Easy to switch on and off when required. Simple to lift off the top to clean when required.
        by
        • Pro
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Easy set up, looks great, birds are happy...
        Easy set up, looks great, birds are happy
        by
        • Verified Purchase
        Doesn’t work very well and water drips out of the...
        Doesn’t work very well and water drips out of the top of the fountain. Even on sunny days not worth the money- I wish I could return for a refund
        by
        Response from Smart LivingFeb 26, 2021
        We are sorry to hear you are having an issue with your fountain. Please contact us at either customerservice@smartlivinghg.com or at 813-343-575 M-F 9a-5p EST. Thank you SLHG-CS smartliving
        • Verified Purchase
        2 found this review helpful
        Lightweight, but solid enough not to blow over in a...
        Lightweight, but solid enough not to blow over in a windstorm - even a strong one. This is easy to assemble and works well. I enjoy not having to plug it in.
        by
        • Verified Purchase
        1 found this review helpful
        solar panel does not work...
        solar panel does not work
        by
        Response from Smart LivingJun 12, 2020
        Hello, Kindly reach out to us by emailing cs@smartlivinghg.com so we can assist you with troubleshooting. Thank you for your review. Best, SLHG Team smartliving
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        This item was nice looking but it only worked for...
        This item was nice looking but it only worked for two days. We left it in direct sun for two days to recharge the batteries but the pump wouldn't work so we returned it.
        by
        Response from Smart LivingJun 4, 2020
        Hello, our Customer Service Department would be happy to send out basic troubleshooting tips so you can use your fountain again. It's often a quick fix. Kindly email us at cs@smartlivinghg.com. Thank you! SLHG Team smartliving
        • Verified Purchase
        1 found this review helpful
        No problems. Small set of assembly instructions to follow then add water. ...
        No problems. Small set of assembly instructions to follow then add water. Been running it on warm sunny days and enjoying.
        by
        Response from Smart LivingMay 26, 2020
        Thanks, JS. Glad to hear that you are enjoying your fountain. Have a great summer! smartliving
        • Verified Purchase
        2 found this review helpful
        Very pretty fountain. Produces a nice sound. Solar works well but doesn’t...
        Very pretty fountain. Produces a nice sound. Solar works well but doesn’t shoot up very far, maybe an inch and a 1/2 at the most.
        by
        Response from Smart LivingMay 20, 2020
        Since this is a 2-tier fountain the water will not spray up as high as a single level fountain but if you ad the short nozzle to the solar panel it should help increase the spray height a little. -SLHG smartliving
        • Verified Purchase
        1 found this review helpful
        Pump is so week it barely has the pressure to push water through it, It does not work id the sun ...
        Pump is so week it barely has the pressure to push water through it, It does not work id the sun goes behind the clouds. its a nice looking fountain, but functionally is terrible. I would have returned it, but the packaging was thrown out. Not a good value for the money.
        by
        Response from Smart LivingMay 12, 2020
        We're sorry to hear that you were disappointed with this fountain. If there was very little water spraying through the center nozzle, mostly one of the inner tubes came apart in transit limiting water flow. If you contact our CS team they can assist you in troubleshooting this so the water flows as well as with the Solar-on-Demand battery feature which should function when sun goes behind clouds. You can reach CS via email at customerservice@smartlivinghg.com or call 813.343.5775 Mon-Fri 9am-5pm ET. - Thanks, SLHG. smartliving
        • Verified Purchase
        I am pleased with my solar fountain. Easy setup and...
        I am pleased with my solar fountain. Easy setup and very soothing sound. It’s been less than a month since setting it up so I am hoping it continues to please. The actual color is a little darker than depicted.
        by
        • Verified Purchase
        Good quality. Packaging for shipment was good. Heavy...
        Good quality. Packaging for shipment was good. Heavy enough but not too heavy to handle. Has been working fine for days.
        by
        • Verified Purchase
        Product as described. Easy to install. So far so good....
        Product as described. Easy to install. So far so good.
        by
        • Verified Purchase
        It was suppose to be bronze, but it is black....
        It was suppose to be bronze, but it is black.
        by
        • Verified Purchase
        2 found this review helpful
        I received this 2 days ago. And it doesn't even deserve ONE star. This piece of garbage does NOT...
        I received this 2 days ago. And it doesn't even deserve ONE star. This piece of garbage does NOT work no matter how many times I follow the troubleshooting instructions. I put it together (I've had several fountains like this in the past with no problem), placed it in a sunny area, filled it with water.... and NOTHING. I took it apart. I followed all instructions for troubleshooting and.... NOTHING. So I took it apart again, triple-checked all connections, put it back together in its sunny spot, filled it with water. And again, the same result. Sadly I recycled the box in which I received it, or I'd send it back. Instead it's going to the garbage dump. Don't waste your money. Calling the phone number on the instructions (813-343-5775) sends you to a voice mail for a different phone number (770-337-2951). Good luck getting help with this one from the manufacturer!
        by
        Response from Smart LivingJun 21, 2021
        We are sorry to hear that you're having an issue with the fountain. The only thing I'm wondering is if you had the switch on the top facing the right direction to make it run instead of charge. You dont seem to realize it but it comes with a 1-year manufacturer's warranty so instead of throwing it away please contact us for assistance so we can help get it working or send you a free replacement part if necessary. Also we double checked our phone system and it does NOT send you to the voicemail that you listed unless you dialed the wrong number. If you prefer to email us here is the link ((https://smartlivinghg.com/wp2/customer-service/contact-us/). -SLHG smartliving
          2 found this review helpful
          Easy to assemble, works all day long in the sun and holds the charge through some clouds. Just w...
          Easy to assemble, works all day long in the sun and holds the charge through some clouds. Just what I wanted.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          VERY good purchase
          This fountain is almost perfect. I really can't complain about anything except for the fact if any clouds get between the Sun and solar panel, the water stops. It'd be nice if this had a small battery that could stop some of the power that is generated, but it doesn't. Shame. The claim it has a battery must be for another model, as this one does not....or it's hidden someplace I cant find and doesn't work. Either way, it's good enough for me.
          by
          • Verified Purchase
          • Recommended
          2 found this review helpful
          Performs well, looks great, recharge time and battery capacity could be improved
          I would agree with the previous reviewer that the solar recharge feature could be improved, along with the battery storage capacity, such that the product would continue to run after sunset and well into the evening. I have tried leaving it turned off for a day to fully recharge the batteries, which results in a moderate increase in operating time, however it will only run for a few hours without direct sun. Otherwise the fountain looks great on our deck, and I have not noticed any other problems with quality or durability. It is also very light and easy to move around, such that it can be placed wherever desired. The price is a bit high, wish I had waited to purchase until now as it is currently marked down. Otherwise I am reasonably satisfied.
          by
          • DIY
          • Recommended
          6 found this review helpful
          OK, for the price.
          I would recommend this fountain to a friend as long as they understand the battery only charges in direct sunlight and the fountain is off. That does not make sense to me. It should charge even when running so in the evening it could be enjoyed for awhile. It is black not bronze and the finish is coming off after one week where the water pours out. Overall I like it but the description was misleading. And the directions were barely helpful.
          by
          • Verified Purchase
          • Recommended
          20 found this review helpful
          Showing 1-27 of 27 reviews

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