Listed size was incorrect. Wasted four weeks of waiting and had to return the same day i pivked t...
Listed size was incorrect. Wasted four weeks of waiting and had to return the same day i pivked them up.
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Response from Classic BrandsAug 4, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jul 30, 2020
Bed hangs over by 18 inches and damaged the mattress....
Bed hangs over by 18 inches and damaged the mattress.
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Response from Classic BrandsAug 4, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jul 30, 2020
Did as expected....
Did as expected.
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Response from Classic BrandsAug 4, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jul 28, 2020
They did not give the support we were looking for...
They did not give the support we were looking for like a traditional box spring would.I purchased two and returned one thinking we would adjust to sleeping with it. However we have not adjusted and the sleep has not been comfortable. I am planning to return both.They just did not work for us.
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Response from Classic BrandsAug 4, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
1 found this review helpful
Jul 23, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
1 found this review helpful
Jul 22, 2020
Slats were about a 1/16 inch too wide. Had to...
Slats were about a 1/16 inch too wide. Had to saw them down to fit the metal frame I bought from Home Depot in the same order.
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Verified Purchase
Jul 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Classic BrandsAug 4, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jul 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
1 found this review helpful
Jul 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
1 found this review helpful
Jul 21, 2020
Was the wrong size we returned still haven’t got our...
Was the wrong size we returned still haven’t got our refund yet.
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Response from Classic BrandsAug 4, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jul 21, 2020
The product was great but it did not fit in...
The product was great but it did not fit in my king bed, I need a little bigger. Thanks!
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Response from Classic BrandsJul 21, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jul 21, 2020
Over half of the slats were too long and I...
Over half of the slats were too long and I needed to cut them. Overall the quality of wood is good.
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Response from Classic BrandsJul 21, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jul 21, 2020
Was very disappointed, they were not the quality I expected...
Was very disappointed, they were not the quality I expected and did not provide the support for my mattress. I threw them out.
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Response from Classic BrandsJul 21, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jul 14, 2020
Very sturdy, perfect fit into bed frame...
Very sturdy, perfect fit into bed frame
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Verified Purchase
Jul 14, 2020
It was the exact solution I needed....
It was the exact solution I needed.
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Verified Purchase
Jul 14, 2020
The materials were solid. The queen slays did not...
The materials were solid. The queen slays did not fit a queen bed. It look like the slats were almost two inches short of what I needed.
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Response from Classic BrandsJul 21, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
1 found this review helpful
Jul 14, 2020
These are very sturdy and well made.
These are very sturdy and well made.
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Verified Purchase
Recommended
1 found this review helpful
Jul 14, 2020
Excellent support! It does squeak a little....
Excellent support! It does squeak a little.
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Verified Purchase
Jul 14, 2020
Perfect fit
Perfect fit
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Verified Purchase
Recommended
Jul 11, 2020
The slates were angled, tough to place in platform bed....
The slates were angled, tough to place in platform bed. Fell apart after first night
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Verified Purchase
Jul 7, 2020
I had to return them, they fell off when i...
I had to return them, they fell off when i got on my bed
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Response from Classic BrandsJul 8, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jul 7, 2020
Poor quality...
Poor quality
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Response from Classic BrandsJul 8, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
1 found this review helpful
Jul 2, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
1 found this review helpful
Jul 1, 2020
This is a simple high quality product. It is...
This is a simple high quality product. It is exactly as advertised. Wood is of very good quality. Cuts are clean and neat and exactly the right size, with no rough edges, holes, or warped boards. Attachments between the boards are functional. It was very very easy to setup.
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Verified Purchase
1 found this review helpful
Jun 29, 2020
The boards were to short to reach from one side...
The boards were to short to reach from one side to the other and were not even the same width as the King mattress. The concept seems good but overall not able to get the job done.
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Response from Classic BrandsJun 30, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jun 24, 2020
Slats are great, just too long. I had to have...
Slats are great, just too long. I had to have close to 3/4” trimmed off to fit my standard queen bed.
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Response from Classic BrandsJun 30, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jun 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 24, 2020
Was not long enough to fit regular king bed. I...
Was not long enough to fit regular king bed. I just added another 2x2 to the side in order to support the slats. Overall sturdy.
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Response from Classic BrandsJun 30, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Verified Purchase
Jun 17, 2020
It is good quality wood but they’re not the right length. They’re about a 1/2 inch too short so e...
It is good quality wood but they’re not the right length. They’re about a 1/2 inch too short so every time you move the slats fall out of one side of the bed frame and the mattress collapses into the frame on that side. So I haven’t been able to sleep on my bed for an entire week while I figure out a solution. There’s about a quarter inch on each side, So as you move They slip out of one side. I’m gonna try to get a quarter inch piece of wood trim to put down each side of the rails to see if that stops them from moving and see if that keeps them centered in the frame & stops it from falling out. Advertised as 53.875 inches. Box says they are 54 inches my bedframe is 54 inches but they’re about 53 1/2 inches. I don’t don’t recommend buying these. I just recommend buying boards and having them cut to the right Length. Which it what I should have done and may have to end up doing. I always end up so disappointed whenever I buy anything from Home Depot. I don’t even know why I shop here. Stick to local hardware stores and lumber yards. Such a hassle!
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Response from Classic BrandsJun 20, 2020
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
1 found this review helpful
Jun 16, 2020
Good quality heavy duty bed slats. Worked for our antique...
Good quality heavy duty bed slats. Worked for our antique full sized bed frame perfectly.