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Customer Reviews for Toshiba 10,000 BTU Portable Air Conditioner Cools 450 Sq. Ft. with Dehumidifier and Remote in Black

Internet #314620252

Model #RAC-PD1414CWRU

Store SKU #1005814575

  • Smart control with the TSmartLife App, Alexa, or Google Assistant
  • Easy installation and room-to-room portability
  • 3-in-1 cools, dehumidifies, and circulates rooms up to 450 sq. ft

Customer Reviews

  • 4.2
    out of 1,107 reviews
  • 68% recommend this product
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Showing 1-30 of 1,107 reviews
Received it today it says 14,000 BTU online but the box says 13,5000 BTU same model number..... n...
Received it today it says 14,000 BTU online but the box says 13,5000 BTU same model number..... not fair false advertising
by
Response from Toshiba Lifestyle TeamJun 25, 2020
Hello Nick. Thank you for taking the time to post your review of the Toshiba 14,000 BTU (10,000 BTU, DOE) 115-Volt Portable Air Conditioner. We're sorry to hear that you're less than satisfied with your unit. To better understand your situation, we kindly ask that you give us a call at 855-204-5313 and reference case number 111112339; we will gladly assist you. -Toshiba Customer Care. toshibalifestyle
    15 found this review helpful
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    • Verified Purchase
    Worked great. Cooled off my house behind 450sqft.
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    Response from Toshiba Lifestyle TeamFeb 14, 2024
    Hello, Home Depot Customer. Thank you for taking the time to review our Toshiba 10,000 BTU Portable Air Conditioner. We are happy to hear that you are enjoying the performance of your unit. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
    • Verified Purchase
    This A/C was a bit of an overkill for my 140 sf room but it cooled it down fast. I had it on high all the time and although loader than my central a/c which was broke my wife and me got use to it on the first night. This was a savior so I could do my due diligence and select the best central a/c company without having to rush. We used it for about 8 days straight.
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    Response from Toshiba Lifestyle TeamFeb 8, 2024
    Hello Home Depot Customer. Thank you for taking the time to review our Toshiba 10,000 BTU Portable Air Conditioner. We are happy to hear that you are satisfied with the performance of your unit. Have a great day! Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
    • Verified Purchase
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    • Verified Purchase
    Condensates so much broke in 1 year
    I’ve only had this air conditioner since 5/9/22, it is now 12/24/23 and all it blows on cool at 67degrees on high is warm air, it is very disappointing, tried to troubleshoot it but still no progress. the drain tube is in place and prior to that, it would collect so much water, I literally have a 10 gallon pan I have the hose running into. During the summer months, I would have to dump it out twice! I’ve never had this problem with any other units before, but otherwise for a unit to have to be replaced every year is ridiculous.
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    Response from Toshiba Lifestyle TeamDec 26, 2023
    Hello Bree, thank you for sharing your feedback about the Toshiba 10,000 BTU Portable Air Conditioner. We apologize for the issues you are experiencing with the unit. To better assist you, please contact us at Digitalsupport@us.toshiba-lifestyle.com. Toshiba Customer Support. (BBB A+ Accredited Business) toshibalifestyle
      A little louder than I thought but I have it in a smaller room
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      Response from Toshiba Lifestyle TeamOct 20, 2023
      Hello Pegster. Thank you for sharing your review of our Toshiba 10,000 BTU (7,000 BTU DOE) Portable Air Conditioner. The sound rating for the unit is 54 decibels. If you have any questions or concerns, please feel free to contact us at Digitalsupport@midea.com. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
      • Verified Purchase
      Buyer beware all portable AC units
      Single hose systems creates a negative pressure environment so all intake air comes from under the door or wherever it can get it even through the walls where it's extremely dusty and dirty. A two hose system is better but all of them draw in unfiltered air and the ones with filters only filter the air that's inside the room. None of them filter the air from the outside air intake. For this you have to make your own contraption using plexiglass. I took 2 systems back and I'm not buying another one.
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      Response from Toshiba Lifestyle TeamOct 12, 2023
      Hello. We appreciate you taking the time to share your feedback on the Toshiba Air Conditioner. We are sorry to hear that you're disappointed with your unit. Please contact us at DigitalSupport@us.Toshiba-Lifestyle.com for more assistance. Thank you. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
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        • Verified Purchase
        So far I have been very pleased with this air conditioner. It kicks out a good amount of cold air. The only improvement that I would like to see is, it is pretty loud and I wish it had a low setting, to lower the noise level.
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        Response from Toshiba Lifestyle TeamOct 6, 2023
        Hello. Thank you for sharing your feedback on the Toshiba Air Conditioner. We are delighted to hear that you are enjoying your unit. Have a wonderful day. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
        • Verified Purchase
        Unfortunately this powerful machine blows air up to the ceiling. almost straight up. So I have a room that's 15x30 and it takes way too long to reach to the end of the room. I tried tilting it, but it has a security mechanism that turns it off when it's not straight. Unfortunately I had to return it...
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        Response from Toshiba Lifestyle TeamSep 26, 2023
        Hello Claudio323. Thank you for sharing your feedback on the Toshiba 13,500 BTU Portable Air Conditioner. We are sorry to hear the unit is not working properly. Please contact us at DigitalSupport@us.Toshiba-Lifestyle.com with any questions or concerns. Thank you. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Works great out of box!
        by
        Response from Toshiba Lifestyle TeamSep 22, 2023
        Hello. We appreciate you taking the time to review the Toshiba Air Conditioner. We are delighted to hear you are happy with your purchase. Have a great day. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
          I am very pleased with my new cooling system. It is everything that I was expecting.
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          Response from Toshiba Lifestyle TeamSep 15, 2023
          Hello HomeDepotCustomer. We appreciate you taking the time to review the Toshiba 10,000 BTU Portable AC. We are happy to hear this unit is such a perfect fit. Have a great day. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
          • Verified Purchase
          Very nice A/C unit. Very happy with it.
          by
          Response from Toshiba Lifestyle TeamSep 14, 2023
          Hello Bobby. We appreciate you taking the time to review the Toshiba 13,500 BTU Portable AC. We are happy you are satisfied with your purchase. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
          • Verified Purchase
          by
          Response from Toshiba Lifestyle TeamSep 9, 2023
          Hello HomeDepotCustomer. We appreciate you taking the time to review the Toshiba 13,500 BTU Portable AC. We are sorry to hear this unit was not cooling as expected. Please review the troubleshooting steps in your user manual. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Exhaust is hotter than the cooling
          The product looks great and blows cold air if you’re within about 3 feet of it, otherwise the scolding hot exhaust ducting overpowers the cooling effect. There’s no way it will cool 450sqft. If anything, it made the room hotter.
          by
          Response from Toshiba Lifestyle TeamSep 9, 2023
          Hello Daniel. We appreciate you taking the time to review the Toshiba 13,500 BTU Portable AC. Your dehumidifier will blow out hot air if the temperature in your room is too high. The air that compressor dehumidifiers constantly expel is a little hotter than the air in your room. Your room will always get a little warm from the dehumidifier. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
            Unit does great job of cooling. The castors are terrible, and the window mount kit is cheap and flimsy. Going to return and see if I can find one that’s easier to move and setup in different rooms.
            by
            Response from Toshiba Lifestyle TeamSep 14, 2023
            Hello Norm. We appreciate you taking the time to review the Toshiba 13,500 BTU Portable AC. We are happy to hear you are enjoying the air and appreciate your feedback in regard to the castors and will use it to improve for the future. Have a great day. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
            • Verified Purchase
            Worst AC ever will die after exactly 1 year
            I purchased this because my son recommended. After I purchased the same AC unit, his would only work on low mode & leaked all over the floor ruining the wood floor. Also, it is NOT energy star rated & it is horribly inefficient. My unit will only cool to 74 degrees after one year and 27 days. Which means it is past warranty. This is a very expensive piece of junk and sadly my family paid almost $800 for less than a year of AC between the 2 units. An open window is better than this AC!
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            Response from Toshiba Lifestyle TeamAug 31, 2023
            Hi, MadinKeyWest. Thanks for reviewing the Toshiba 10,000 BTU (7,000 BTU DOE) 115-Volt Wi-Fi Portable Air Conditioner. We apologize that your AC has experienced performance issues and a leak. To discuss additional comments or concerns, please email us today at DigitalSupport@Us.toshiba-lifestyle.com. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
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              • Verified Purchase
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              • Verified Purchase
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              • Verified Purchase
              I love this A/C. It is the second one we have purchased. We love it because it has an economy settings so it is not going all the time, and knows when it needs to activate to work more. It is quieter than most and works well for our living room (and the upstairs bedroom)
              by
              Response from Toshiba Lifestyle TeamAug 30, 2023
              Hello, ANGELA. Thank you for reviewing the Toshiba 8,000 BTU (6,000 BTU DOE) 115-Volt Portable Air Conditioner. We are happy that you are satisfied with your new unit's performance and quiet noise level. Have a great day! Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
              • Verified Purchase
              by
              • Verified Purchase
              Unit had a sensor error right out of the box. After googling troubleshooting issues, tried to unplug, and restart, and unit would work off and on. Poor unit.
              by
              Response from Toshiba Lifestyle TeamAug 31, 2023
              Hi, Ryan. Thanks for reviewing the Toshiba 13,500 BTU (10,000 BTU DOE) 115-Volt Wi-Fi Portable Air Conditioner. We apologize that your AC's performance has not met your standards. To discuss additional comments or concerns, please email us today at DigitalSupport@Us.toshiba-lifestyle.com. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
              • Verified Purchase
              Does nothing
              Used for one season, seemed decent. Set it up to use this summer and barely made the room any different if anything. Waste of money.
              by
              Response from Toshiba Lifestyle TeamAug 29, 2023
              Hi, Caitlin. Thank you for reviewing the Toshiba 10,000 BTU (7,000 BTU DOE) Portable Air Conditioner. We're sorry to hear that your AC's performance has not met your expectations. To discuss this in further detail, please email us today at DigitalSupport@Us.toshiba-lifestyle.com. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
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                • Verified Purchase
                Showing 1-30 of 1,107 reviews

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