Customer Reviews for VIGO Gramercy Single Handle Pull-Down Spout Kitchen Faucet in Stainless Steel

We’ve had this faucet for about a month now. It looks great in the kitchen with the granite sink. Excellent water pressure. The only thing that would give it 5 stars is a spray function. It was supposed to be black but it’s more of a pewter but that’s ok for us cause it matches our cabinet handles, but if you’re looking for black, it’s not jet black.

We love how it looks in our new kitchen. Stunning and sleek. The one disappointment is that the pull down spray isn't actually a spray. It flows the same as a regular faucet when pulled down. Description made it seem like it had a spray function. Also not sure if it's the design but it moves around a bit in it's base. Works fine but the main faucet piece has some give.

It is super sleek, I put it in my laundry room where I have a lot of black and gray elements and wanted a nice look in there.

I ordered this and never saw it in person. I LOVE IT! Super sleek and cool looking Sprayer is soft and works well. The only bad thing is if you shut off from spraying and turn back on it stays in spraying.... my old faucet didnt. But I love it and also bought the soap dispenser to match

I was really excited about this faucet - looked and felt very high quality right out of the box and we proceeded to have a professional plumber install. Everything works great and water pressure is fantastic. However, after only a few uses (we’ve had it for two months) the finish on the nozzle is beginning to come off both where the nozzle screws back on to the faucet and around the nozzle end itself.

I was really excited about this faucet - looked and felt very high quality right out of the box and we proceeded to have a professional plumber install. Everything works great and water pressure is fantastic. However, after only a few uses (we’ve had it for two months) the finish on the nozzle is beginning to come off both where the nozzle screws back on to the faucet and around the nozzle end itself.

Sooooo excited!!! Hubs bought for me for Christmas!!!

I received my brass Vigo Faucet a few weeks ago. I am very happy with the quality and smoothness of how it works! It arrived well protected, I was very impressed with the quality and service I have received.

Really compliments my kitchen beautifully!

This faucet and soap dispenser were definitely a great decision to upgrade our kitchen. When I first saw this faucet online I loved how sleek and modern it looked without being too extra. This faucet gives ample water flow and the pullout feature makes reaching every corner of the sink of big pot and pan a breeze! This particular faucet was out of stock in all of my nearby stores and online shops and I can definitely see why. It’s simple yet sophisticated and definitely upgrades the look of a kitchen. The soap dispenser was very easy to install and easy to refill and there has been absolutely no issues with it pumping out the soap. One pump is all you really need to get your dish sponge all sudsy and ready to clean up messes in an instant, it also makes the space look less cluttered and clean. Definitely happy with this purchase. Hoping these will last us a very long time!

I was tired of my commercial looking pull down stainless unit and wanted to make my sink pop. This tap spoke to me online and I was so pleased with the appearance. From blah to BAM!! Thanks to Vigo taps ❤️

This is the most stylish faucet in our home. We installed it in our modern laundry room makeover. I love the matte black finish with the free gold writing. Installation was simple. So far no rusting or color changing.

Installed easy, looks great!

We've been without a working kitchen sink for a few weeks now in our newly purchased home, one of those weeks lying in wait for delivery of this faucet. There have been quite a few functional fixes we've been trying to quickly do to get this house in a better place - fixing the toilet flange, replacing some piping, getting functioning light fixtures, etc. Lots and lots to do in a new house! We've been ordering stuff on the Home Depot site and getting pickups constantly it feels like haha. We selected this faucet based on a few factors: 1. It looks really great and matches our existing kitchen hardware and appliances. Upon receiving,the quality feels quite high, it looks slick in person, and the packaging is actually really high-end. We felt like we were unboxing a luxury (which, after weeks of being unable to wash our hands or do dishes without crossing the entire house, it is a luxury anyway haha) 2. Generally has great reviews, we're not heavy users of the nozzle function so any wear on the nylon wasn't a particular concern to us. With the product in hand, we see there may even have been some improvements to the design - the pull-down part of the faucet doesn't screw in as I think a few reviews mentioned. Instead, there are a couple little rubber gaskets that let it click softly into place, zero twisting required! 2. Decent price, $190 isn't the cheapest, isn't the most expensive, and at that price point was delivering what we wanted (chose it over one with the same price that had a motion sensor, similar aesthetics, and accessories) 3. It's listed in the "1,2,3, or 4 hole" category. The house we just bought has the builder-basic metal basin that has four open holes, but the lines and existing hardware were old, super corroded, and causing water damage below. We need to cover each hole or else have old holes, rust and surface damage on display. Not great. But we were excited when looking at the product listing to see what we THOUGHT were indications that this came with the necessary accessories to grant this a 4 hole sink as advertised. It does not. Despite multiple locations of the product listing vaguely mentioning the deck plate/soap dispenser, it does not ANYWHERE state clearly that they are not included. I was only able to find this out after receiving the product and looking at the packing list, meaning that this is a bad listing issue on HD's part. There weren't options to select or deselect these items, so we were under the false impression that we were covered. "Optional" to us read as they are optional to INSTALL, as some faucets force the use of more holes than one. Now I get to spend another week or more washing vegetables in the bathroom while trying to figure out another solution. It's not great to advertise and list products like this, especially on a vast site that has an overwhelming number of products that can be hard to sort through.

I was looking for a nice black faucet that was simple and this is it. Love the look it goes perfect with what I was hoping for. The pressure is also amazing.

Amazing and beautiful

It feel heavy and sturdy, looks great! Movements are smooth and feels high end without the extremely high price. The pull-down sprayer doesn't return to a flush position on it's own is why i didn't give it 5 stars

I bought this last week for my new home, to bring some brushed gold into the kitchen. It is EXACTLY the look and color I was hoping for! It's sleek, elegant, and makes a statement in my kitchen! Quality is top-notch. Have to make a small adjustment on the soap dispenser to fit my current dispenser opening. Overall, 100% happy with my purchase!

This is a beautiful black modern faucet with a nice pull down. I like the fact that it doesn’t have a “spray” option because that usually means water spray everywhere so that to me is a benefit. It looks and goes great with my stainless apron sink.

We installed the Gramercy sink in our custom designed, penthouse condo in East Boston. The matte black finish, great functionality and modern design is exactly what our clients wanted and helps the kitchen pop!

I needed to replace my leaking imported Italian designer kitchen faucet. I looked at many different models from Koehler, Delta, Moen and Grohe before I stumbled upon this Vigo faucet on the Wayfair website. After comparing prices and scouring reviews I decided to give it a shot. It was easy to install and it looks great! I’m pretty happy with the Greenwich kitchen faucet. So far so good.

Tap is sleek and stylish. pull down function is great. Would be nice to have a spray function though.

Bought one one month ago and love it so much that i bought a second one! The look is ultra modern and simple.

Really happy with it so far

This is a very nice looking faucet but it has a major decision flaw that renders it unusable. The pull-down sprayer must be twisted into place on the spout (rather than locking magnetically). This twisting motion causes the black nylon water hose to kink which reduces or totally stops water flow. This faucet worked for only a few weeks before we encountered this problem. I've sent several emails and spoken to Vigo on the phone about this problem and I provided pictures of the kinked hose. They offered to send a replacement part, although I expressed my concern that this would happen again immediately. Vigo sent the wrong replacement part - gray hot and cold water hoses, rather than the black hose (I don't think the black hose can be replaced without disassembling the entire faucet and it would need to be done by a professional). Vigo has refused to refund my money. I've attached the picture of the black hose kinked in 2 places below.

Fantastic faucet - just wish the pull down had a sprayer function. It does not change stream and that’s the only negative. Otherwise it’s amazing and looks so sleek!

I love the look of this faucet! The style is nice but it does not have a Spray function. I didn't realize No Spray but Only a Pull Down. Works nice and Looks Great! I will deal with No Sprayer. My fault because I should have checked into details. Only reason I didn't give a 5 star is this faucet has no spray function.

[This review was collected as part of a promotion.] I received this faucet free in the mail. Could hardly wait to get it installed. I enjoy this product a lot. My only disappointment is that the plate to match faucet was not in box. So we just used my old one. The matching one needs to be orered.

I purchase this about a month ago. My son came this weekend to install for me. I love the look. It also match my new sink. Very elegant looking. The pull down is very hard to use. Thats the rease i rated the item 4 instead of 5. I would recommend to anyone that wants elegant looking faucet.

[This review was collected as part of a promotion.] We were needing a new faucet for our kitchen, BAD! And this one is PERFECT! Seriously! I am so glad we got this one. It is super easy to install. The instructions are super easy to read and follow! Everything is labeled super well so it's not hard to connect the hot and cold water! It is also heavy duty! It's built VERY well. It is sturdy and solid. It also does not leak, which is a plus! I had never heard of this brand before but I am so glad we tried them out because I am super happy with this faucet so far.