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Customer Reviews for Whirlpool 25 cu. ft. Side by Side Refrigerator in Black

Internet #302894856

Model #WRS325SDHB

Store SKU #1005621789

  • Lowest repair rate among side by side refrigerators
  • Free up shelf space with the can caddy
  • Store more items on each shelf with frameless glass shelves

Customer Reviews

  • 4.1
    out of 10,592 reviews
  • 80% recommend this product
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Showing 1-30 of 10,592 reviews
I am satisfied with the fridge , so far. Wish the wires were hidden better at the feet. Wish the feet were adjustable as we had to put wood shims under feet to try to level it. Noticing some excessive frost going on inside of freezer. Not sure what that is about.
by
  • Verified Purchase
3 found this review helpful
My review
[This review was collected as part of a promotion.] There is only one issue so far after one month in service, the doors do not adjust even after following the directions so the right hand door is almost a 1/2 inch higher than the left door, very noticeable and would make anyone with OCD crazy.
by
    Poorly built ice maker
    [This review was collected as part of a promotion.] Ice maker is all plastic when it dumps ice the tray hits the fill shute makes a loud noise Only a matter of time before it quits working
    by
      I had the refrigerator ONE WEEK and it has issues. The freezer frosts up badly. The freezer door gasket does not seal properly. Called the manufacturer and now I need to find a repair person that will charge less than $200.00. SO NO I AM NOT THE LEAST BIT SATISFIED WITH MY PURCHASE. Horrible service and WILL NOT BUY ANY APPLIANCES FROM HOME DEPOT. Not a satisfied customer.
      by
      Response from WhirlpoolTeamJul 28, 2023
      Thank you for sharing your insights with us, ROSE ANNA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
      • Verified Purchase
      6 found this review helpful
      Fridge does not come with levingling legs
      [This review was collected as part of a promotion.] Fridge does not come with levingling legs so every time you open the fridge of freezer door the fridge moves forward towards you. This is horrible..where are the levingling legs because in the owners manual it says that.the fridge has levingling legs. Very disappointe that manufacturer did not include the levingling legs when the owners manual says.it must have them..THIS IS A SAFETY ISSUE WITH THIS FRIDGE
      by
      Response from Consumer CareJul 26, 2023
      Thank you for sharing your insights with us, Lisa R. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 361599. We’re looking forward to hearing from you. Marie Q
        Refrigerator
        [This review was collected as part of a promotion.] I love my refrigerator I love the fact that one side by side too the refrigerator is very spacious the only downside is the freezer side could have been a little wider but other than that I love my fridge with the Dual ice type crushed and cute temperature settings everything sitting on the face of the freezer
        by
          • Recommended
          I loved it
          [This review was collected as part of a promotion.] I bought this almost a month ago and already the ice maker tray broke
          by
            Beautiful and quiet
            [This review was collected as part of a promotion.] Love the black stainless finish looks great with my cabinets, gives our rustic kitchen a Sleek modern look ! It’s very quiet as well. I’m hoping to find a dishwasher and cooktop to match.
            by
              • Recommended
              I’m very happy with my new refrigerator.
              [This review was collected as part of a promotion.] Bought this in June and we’re very happy with it so far! Lots of space in both refrigerator and freezer.
              by
                • Recommended
                Not bad for a budget priced
                [This review was collected as part of a promotion.] Happy with my purchase but a little disappointed with the internal lighting , the left side of the fridge is in darkness which gets worse the more you load it, also the bottom drawer is very stiff and impossible to open with one hand without the top shelf coming out with it…so pretty much a 2 handed operation. Ice maker is massive taking up a good chunk of the freezer and also whatever that is that is not an air filter on the top shelf of the fridge. Overall: 3.5 stars, good for the price.
                by
                  • Recommended
                  Runs hot
                  [This review was collected as part of a promotion.] Overall, it’s a very good fridge, my only issue is it runs hot Z settings had to be adjusted to almost full to get the 37 in the refrigerator and zero in the freezer as suggested. My biggest issue is I am very visual when the refrigerator was brought in one door is slightly down. The installers said oh well you can get a washer and adjust it up no offer to fix whatsoever!
                  by
                    • Recommended
                    So far it’s good
                    [This review was collected as part of a promotion.] We just bought this and have only had it about two weeks. We adjusted the freezer to four bars and kept the refrigerator at 3 bars. The ice is finally catching up to our high usage . We had a French door before, so this is an adjustment. I am liking it so far!
                    by
                      • Recommended
                      Great Deal and Features!
                      [This review was collected as part of a promotion.] Perfect fit for our home! Went through so many appliances to get the right dimensions and this one was it! Matched our other Whirlpool appliances.
                      by
                        • Recommended
                        Is looking good !
                        [This review was collected as part of a promotion.] Nice refrigerator ! One suggestion : fix the refrigerator feet ! Hide the electric wires under a small mask ! Is not acceptable for a such a big brand ‘s designer …☹️ And the icemaker is much noisier than my 18 years old Whirlpool refrigerator .
                        by
                          • Recommended
                          whirlpool 21.4
                          textured sides and smooth front, had to pay extra for white. Ample shelves and door shelves. Freezer has glass shelves generally prefer racks but it looks nice. One of very few models with deli drawer a must for me. Looks Nice waa easy to organize
                          by
                            • Recommended
                            Functional Refridgerator
                            [This review was collected as part of a promotion.] Professionally installed 15 days ago. Temperature in both sides, freezer and fridge, work fine. The ice maker has become a challenge. Let's just sat: it is not people friendly. The bottom of the freezer door looks like a piece is missing and it could have been an easy fix by a designer. It's pretty ugly when you look at it. We replaced our 31 year old top of the line Kitchen Aid that was still working but starting to make some noises, so we decided it was time.
                            by
                              Love the space and convenience of this SbS fridge! It’s...
                              Love the space and convenience of this SbS fridge! It’s sleek and quiet.
                              by
                              • Verified Purchase
                              I wish it was a good refrigerator
                              I was so excited to buy this refrigerator. It is big and has a great water dispenser (counts the ounces), but shortly after purchase the shelves began to break in both the refrigerator and freezer. The plastic is apparently brittle. I had to purchase more and they are expensive. Then the outside of the "stainless" began to rust, and it is quite unsightly. Nobody would want this rusting mess in their home. After a while, I stopped replacing the shelves, and we are just living with missing shelves (storage, some food can't fit properly; we are cramming) but soon they all will break. There are cracks on literally every shelf in the doors. Now the ice maker stopped working, and we can't live without that. I do not want to pay a repairman to put money into something so horrible. I will have to purchase a new refrigerator after just two years. My prior fridge lasted 10 and look good to the end. What is wrong with this fridge?
                              by
                              Response from Consumer CareMay 8, 2023
                              Thank you for sharing your insights with us, Michelle. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 318749. We’re looking forward to hearing from you. Marie Q
                                I wish I researched it more.
                                A bit disappointing overall. The interior shelves are removable but not adjustable. So hopefully everything you have fits a on one of the shelves. There are pretty large gaps between the back of the shelves and the back of the refrigerator. The filter is in a weird place. You have to pull off the front panel on the bottom of the unit to get to it. The shelves on the door in the freezer are so small I’m not sure what they are there for. And also not adjustable. On the positive side it is beautiful inside. The led lights are very bright and illuminate well. The stainless steel is not as dark as I thought it would be. Although it’s already all scratched up somehow. I’m assuming my nephew was playing with the magnets. The ice maker and water dispenser are great. The water comes out faster than any I’ve ever used. And the ice cubes are smaller that I’m used to. Which I like a lot. But the thing I hate the most about it is the Whirlpool logo. That little yellow ring stands out so much and drove me nuts to the point where I colored over it with a sharpie.
                                by
                                • Verified Purchase
                                4 found this review helpful
                                Works great; excellent features
                                [This review was collected as part of a promotion.] Satisfied customer. All appliances in my home are all whirlpool brand. I’m glad I bought them.
                                by
                                  • Recommended
                                  Good option with a couple of minor drawbacks
                                  [This review was collected as part of a promotion.] I've had this Fidge for about a month now and all is as expected. This is a solid choice at a reasonable price. I would point out one minor annoyance that is the shelves do not adjust. I did know this before purchasing and figured we'll just adapt and we are but I just don't see the logic in fixed shelves. Also, one concern is that the temperature on the freezer side varies wildly. I have a remote thermometer that tracks temps over a 24 hour period and the freezer swings from -9 to 15 degrees, A 24-degree swing. IDK if this is normal for this unit but mine does it every day within a degree or two. I'll monitor that closely over the warranty period. The refrigerator side hold the temperature at a consistent 34-36 degrees. Both freezer and Fidge are set to the middle temperature setting.
                                  by
                                    • Recommended
                                    Very good refrigerator at this price point.
                                    [This review was collected as part of a promotion.] I purchased this refrigerator 2 weeks ago. It is keeping food cold and frozen as expected. It looks great in my kitchen. I am concerned about how well the door shelf bins will hold up. The plastic is thin with no rim or edging around the edge. I do wish the inside shelving had more adjusting options. Over all good frige.
                                    by
                                      • Recommended
                                      Bad appliance
                                      [This review was collected as part of a promotion.] The refrigerator has not worked since I got it. I am very unhappy with this refrigerator.
                                      by
                                      Response from Consumer CareApr 21, 2023
                                      Thank you for sharing your insights with us, Temp05. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 307379. We’re looking forward to hearing from you. Marie Q
                                        Door does not seal. Magnets not aligned
                                        [This review was collected as part of a promotion.] Door does not seal. Magnets not aligned The wall of the freezer have ice and condensation
                                        by
                                          Meme2girls
                                          I absolutely love this refrigerator. It is exactly what I waited. It’s just me and hubby now so it fits our needs.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          I like it a lot
                                          I like it, first when you get water, it would drip down the refrigerator so I started putting a paper towel right on there to catch the water, and all of a sudden it just stopped dripping. When I get ice ice goes everywhere so I got to make sure I use a big glass to catch the extra.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Great refrigerator!!
                                          [This review was collected as part of a promotion.] Our refrigerator is an amazing addition to our beautiful home!
                                          by
                                            • Recommended
                                            Nice unit
                                            [This review was collected as part of a promotion.] I bought this refrigerator last month and I’m totally pleased! The only thing I didn’t like was a noticeable flaw in the freezer door finish. Hopefully Whirlpool will take care of the issue. Seems quality control is lacking…
                                            by
                                              • Recommended
                                              Frost in freezer
                                              [This review was collected as part of a promotion.] FROST in freezer!! Old unit was 15 + years old and no frost ever !!
                                              by
                                              Response from Consumer CareMar 9, 2023
                                              Thank you for sharing your insights with us, Jim5. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 273904. We’re looking forward to hearing from you. Marie Q
                                                Nice refrigerator!
                                                [This review was collected as part of a promotion.] We bought this refrigerator about a month ago, and so far we really like it. I like the fact that there are plenty of spacious bins and shelves. The freezer is very roomy as well. I never had an ice maker/water dispenser, and I love the crushed ice for my water bottle.
                                                by
                                                  • Recommended
                                                  Showing 1-30 of 10,592 reviews

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                                                  Refrigerator Width (in.)

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                                                  Depth (Excluding Handles) (in.)

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                                                  Installation Depth

                                                  Standard Depth

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                                                  Counter Depth