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Internet # 308743988

Model # RF28R7201SR

Store SKU # 1004304413

Store SO SKU # 1004180077

28 cu. ft. 4-Door French Door Smart Refrigerator in Fingerprint Resistant Stainless Steel, Standard Depth

$1498.00
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$3199.00
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  • Stand ard depth offers more space in more ways to stay organized
  • FlexZone™ storage drawer with four temperature settings
  • Wi-Fi and Bixby Enabled: Control and monitor your fridge remote
  • View More Details
Product Details

About This Product

A fingerprint resistant refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The four door French refrigerator combines capacity and accessibility to make storing the foods you love easier. The Flex Zone Drawer helps keep a variety of food organized.

Highlights

Product Information

Internet # 308743988

Model # RF28R7201SR

Store SKU # 1004304413

Store SO SKU #1004180077

Specifications

Dimensions: H 70 in, W 35.75 in, D 36.5 in

Specifications

Dimensions

Depth (Excluding Handles) (in.)

34 in

Depth (Including Handles) (in.)

36.5 in

Depth (Less Door) (in.)

29.4 in

Depth With Door Open 90 Degrees (in.)

48.25 in

Height to Top of Door Hinge (in.)

70 in

Height to Top of Refrigerator (in.)

68.87 in

Product Depth (in.)

36.5 in

Product Height (in.)

70 in

Product Width (in.)

35.75 in

Refrigerator Width (in.)

35.75 in

Details

Appliance Category

Refrigerator

Appliance Series

Not Applicable

Appliance Type

French Door Refrigerator

Built-In and Standard Type

French Door

Color - Appliance Cabinet

White

Color - Door Handle(s)

Fingerprint Resistant Stainless Steel

Color/Finish

Fingerprint Resistant Stainless Steel

Color/Finish Family

Stainless Steel

Defrost Type

Auto / Cycle

Dispenser Location

External Ice Dispenser, External Water Dispenser

Door Finish

Smooth

Energy Consumption (kWh/year)

755

Energy Efficiency Tier Rating

Tier I

Freezer Capacity (cu. ft.)

8.3 cu ft

Freezer Door Type

Pull Out Drawer

Freezer Features

Adjustable Leveling Legs, Adjustable Temperature Control, LED Light Type, Sliding-Bulk Storage Baskets

Freezer Type

Drawer Freezer

General Features

Child Lock, Door Alarm, Hidden Hinge, LED Light Type, Wheels

Hardware Color/Finish

Stainless Steel

Hardware Color/Finish Family

Stainless Steel

Ice Maker Features

Automatic Ice Level Control/Shutoff, Control Lockout, Filtered Ice, Ice Maker

Ice/Water Dispenser

Both

Indoor/Outdoor

Indoor

Installation Depth

Standard Depth

Installation Type

Free Standing

Number of Doors

4 Door

Number of Drawers

Double Drawer

Number of Freezer Baskets/Bins

1 Basket/Bin

Number of Freezer Shelves

No Shelves

Number of Refrigerator Shelves

5 Shelves

Operational Features

Dual Evaporated Cooling System, Humidity Controlled Crisper, LED Controls

Power Options

Plug-in

Product Weight (lb.)

328 lb

Refrigeration Dispenser Features

Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Filtration Replacement Indicator Light, Water Dispenser, Water Filtration

Refrigerator Capacity (cu. ft.)

15.9 cu ft

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

Non-Returnable

Shelf Material - Freezer

No Shelf

Shelf Material - Refrigerator

Glass

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Storage Features

Adjustable Door Storage, Deli Drawer, Gallon Door Storage, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves

Temperature Control Type

Internal Digital

Total Capacity (cu. ft.)

28 cu ft

Voice Control Hub Required

Alexa via Samsung SmartThings Hub

Water Filter Replacement Model#

HAF-QIN

Works With

Alexa, Google, Samsung SmartThings

Warranty / Certifications

Certifications and Listings

ADA Compliant, Energy Star

Manufacturer Warranty

Five (5) years Parts and Labor on sealed Refrigeration system only*Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor(*Compressor, evaporator, condenser, drier, connecting tubing)

Questions & Answers

482Questions
caret
Q:I have this refrigerator and it seems to keep freezing up in the inside and all the way at the bottom .But then it leaks water? What should it be set to
by|Apr 12, 2024
1 Answer
Answer This Question

A:  Hi Abdul, We appreciate you sharing your experience with the Samsung refrigerator. Let us help you. For best results, we advise adjusting the freezer's temperature to 0 °F (-18 °C) and the refrigerator's temperature to 37 °F (3 °C). Please see the link below for the steps if the items are freezing in the fridge compartment. Kindly click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001027/#items-freezing-in-the-fridge-compartment In addition to the link above, please see the link below if there's visible leakage in your Samsung refrigerator. You can select the nearest issue by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147040101, which will help our team pull up your information. ^Rainly

by|Apr 13, 2024
    caret
    Q:Does this model come in white
    by|Mar 24, 2024
    1 Answer
    Answer This Question

    A:  Hi Patty, No, this Samsung refrigerator model only comes in 3 colorways, Fingerprint Resistant Stainless Steel, Fingerprint Resistant Black Stainless Steel, and Fingerprint Resistant Tuscan Stainless Steel. Leo

    by|Mar 26, 2024
      caret
      Q:Will HDX FMS-4 replacement water filter fit my RF28R7201SR refrigerator?
      by|Mar 9, 2024
      1 Answer
      Answer This Question

      A:  Hi Jennie, Let us provide the details you need on this Samsung refrigerator model. We recommend using Genuine Samsung water filter models for our Samsung refrigerator models. Only Samsung filters are assured to work well with your refrigerator, reducing the possibility of water damage to both your house and your refrigerator. I have shared the Samsung link of the compatible genuine water filter for your refrigerator model RF28R7201SR https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/ Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146936140 to help our team pull up your information. Leo

      by|Mar 12, 2024
        caret
        Q:Does this model come in black?
        by|Mar 3, 2024
        1 Answer
        Answer This Question

        A:  Hi Schlisman, Yes, this Samsung refrigerator model comes in Fingerprint Resistant Black Stainless Steel apart from Fingerprint Resistant Stainless Steel and Fingerprint Resistant Tuscan Stainless Steel. Leo

        by|Mar 4, 2024
          Showing 1-4 of 482

          Customer Reviews

          4 out of 5

          • 4 out of 2,201 reviews
          • 54% recommend this product
          Filter by:
          Showing 1-10 of 2,201 reviews
          fast ice maker
          [This review was collected as part of a promotion.] great refrigerator easy hookup and cools down fast
          by
            • Recommended
            Great feature
            [This review was collected as part of a promotion.] I bought it a month ago. I am very happy with it. It’s perfect product! Design, performance is the best.
            by
              • Recommended
              Shelves
              While the fridge functions well, taking out the shelves for cleaning is extremely challenging. Switching from our previous fridge to the 4-door Samsung fridge post-remodeling was a regrettable decision. In addition to terrible shelves arrangements, removing them requires screwdrivers and considerable strength. Moreover, replacing the water filter poses its own set of difficulties. Overall, I strongly advise against purchasing this model.
              by
              Response from SamsungDec 20, 2023
              Hi SherriS,

              We understand how challenging it was for you to arrange your refrigerator shelves. We've got what you need to help you.

              Please see the video link below for simple steps to removing and rearranging your refrigerator shelves. Instruction begins at 0:24-0:46. You can also watch the full video to learn how to arrange the rest of the fridge.

              How to properly stock your Samsung refrigerator and adjust the shelves and bins | Samsung US
              https://www.youtube.com/watch?v=pN8js9mZrXI

              Should you have questions or need help in the future, please feel free to get back to us via the following options:

              1. Facebook Messenger: http://m.me/samsungsupport
              2. Twitter: https://twitter.com/messages/compose? recipient_id=18768513
              3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

              Please provide us with this reference number (1146654006) to help our team pull up your information when you message us.

              Thank you.

              -Kimberly Samsung
                Not my choice anymore
                While the fridge functions well, taking out the shelves for cleaning is extremely challenging. Switching from our previous fridge to the 4-door Samsung fridge post-remodeling was a regrettable decision. Removing the shelves requires screwdrivers and considerable strength. Moreover, replacing the water filter poses its own set of difficulties. Overall, I strongly advise against purchasing this model.
                by
                Response from Samsung CareDec 18, 2023
                Hello SherryM, We understand how you feel when a refrigerator's shelves are challenging to take out to clean and replace the water filter. Let us help. Below is a link to the user manual. You may refer to pages 62-63 for more information about removing the refrigerator shelves. https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf We have also provided a link below to learn more about replacing the water filter. There is also a video inside the resource, which you can watch from start to finish. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146645127) to help our team pull up your information when you message us. Thank you. -Angelica
                  sad how quick after warranty it falls!
                  5 months after warranty ran out the Assembly Case Ice Route/Ice Chute Flapper motor failed and wouldn't drop ice out. so it melted out and down the door.
                  by
                  Response from SEA CareNov 27, 2023
                  Kaps, we want you to have a working ice maker. Let us help you with this. To check the availability and compatibility of your Assembly Case Ice Route/Ice Chute Flapper motor, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146567126) to help our team pull up your information. Have a great day. ^Camille
                    Do not buy
                    I have only bought 1 Samsung refrigerator and i have many friends who have also and we have all had problems within 5 years. My friends got rid of theirs and we have repaired now twice, trying to save money. I will never buy Samsung refrigerator again. I just want my fridge go stay cold and ice machine to work. Samsung should make things right and refund customers that had a defective refrigerator. Never again.
                    by
                    Response from SEA CareNov 21, 2023
                    Hello there, We know how frustrating it can be to have a refrigerator that isn't operating properly. Let us help. Below is a link to diagnose if your refrigerator doesn't stay cold. Please click on the embedded word and watch the video included. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough If your ice maker is not working, here is a link to help you diagnose. Please choose from the options provided based on the scenario you are experiencing with the ice maker. Kindly click on the embedded word and watch it if prompted with a video. Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146548354) to help our team pull up your information. Have a great day. ^Camille
                      The paint will chip
                      Don’t waist your hard earned money on this refrigerator. The ice maker will get clogged and moldy it will work on and off. The stainless steal finish will start to chip. Samsung will not be responsible for the defective product after the one year warranty and if you buy the extended warranty like we bought the warranty doesn’t cover cosmetic problems. We don’t recommend this refrigerator.
                      by
                      Response from SamsungNov 16, 2023
                      Hi there,

                      We certainly know how disappointing this experience might be. We will provide you with all the help you need.

                      We recommend checking the resources below for the things you need to check when the icemaker is clogged.

                      Ice bucket is stuck or has a block of ice:
                      https://www.samsung.com/us/support/troubleshooting/TSG01001791/

                      We can check the video from 2:04 to 2:32 on how to clean the exterior of the fridge.
                      https://www.youtube.com/watch?v=Gw_NOk1rLAY

                      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

                      1. Facebook Messenger: http://m.me/samsungsupport
                      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                      When you message us, provide us with this reference number (1146528117), and it will help our team pull up your information.

                      ^Rodel Samsung
                        2 found this review helpful
                        Do not buy
                        Ice maker freezes over and constantly needs to be defrosted monthly. Ice is always slushy. Both fridge and freezer evaporators constantly freeze up due to poor design and need to be defrosted bi-weekly. Temps are inconsistent and a health risk. I will not be buying a samsung appliance anytime soon.
                        by
                        Response from SamsungOct 16, 2023
                        Hello,

                        We know how frustrating it is to experience all this with your refrigerator. We're here to assist.

                        Below is a link with information on what to do when the ice maker freezes over. Browse the guide until the latter part.

                        The ice bucket is stuck or has a block of ice:
                        https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice

                        Here is a link detailing what causes the slushy ice. Browse the resource until the "Slushy or frosty ice." In this section, there is another resource you can check about the frost in the refrigerator or freezer.

                        Ice maker makes small, cloudy, dirty, or clumped ice:
                        https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice

                        We have also provided another resource to help in correcting the refrigerator temperature. Select the bullet point that is similar to the experience you're having with the unit. We recommend checking the attached hyperlinks for more helpful tips.

                        Cooling issues with Samsung refrigerator or freezer:
                        https://www.samsung.com/us/support/troubleshooting/TSG01001027/

                        Should you need more assistance, please feel free to get back to us via the following options:

                        1. Facebook Messenger: http://m.me/samsungsupport
                        2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                        3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

                        Please provide us with this reference number (1146413412) to help our team pull up your information when you message us.

                        Thank you.

                        -Angelica Samsung
                          3 found this review helpful
                          Love it!
                          [This review was collected as part of a promotion.] Bought this refrigerator a month ago. So happy with it. Plenty of room to get it stocked and organized. I love it.
                          by
                            • Recommended
                            Great features
                            [This review was collected as part of a promotion.] I bought this a month ago and I’m happy I did it. The prize was also good
                            by
                              • Recommended
                              Showing 1-10 of 2,201 reviews

                              Shop the Stainless Steel Package with 4-Door French Door Refrigerator

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                              Top Specs

                              Height to Top (in.)
                              68.87 in
                              No of Doors
                              4 Door
                              Total Capacity (cu. ft.)
                              28 cu ft
                              Dispenser Features
                              Water Dispenser
                              Installation Depth
                              Standard Depth
                              Ice Maker Features
                              Ice Maker

                              What We Offer

                              Delivery

                              Services

                              We offer move or haul away services, and installation on most appliances when you purchase required parts.
                              Installation Requirements

                              The Home Depot

                              Protection Plan

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                              Plan Coverage and Details

                              48-Hour

                              Return Policy

                              You can return your appliance for damages and defects within 48 hours.
                              Return Policy

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                              Guarantee

                              We will match prices including shipping of any other online competitor.
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                              Delivery and Installation

                              thumbnail
                              Home Depot Refrigerator Delivery & Installation
                              This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
                              thumbnail
                              How To Measure For A New Refrigerator
                              Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

                              Please ensure the following prior to delivery:

                              • Water connection kit required
                              • 110V-grounded, 3-prong electrical outlet
                              • Water valve (shutoff) within 6 ft. of hook up
                              • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
                              • Verify your existing electrical and water connections
                              • Empty & unplug your old refrigerator

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                              Refrigerator Width (in.)

                              35.75 in

                              35.75 in

                              35.75 in

                              35.75 in

                              Depth (Excluding Handles) (in.)

                              34 in

                              33.375 in

                              33.75 in

                              29.25 in

                              Height to Top of Refrigerator (in.)

                              68.87 in

                              68.625 in

                              68.5 in

                              68.88 in

                              Ice/Water Dispenser

                              Both

                              Both

                              Both

                              Both

                              Installation Depth

                              Standard Depth

                              Standard Depth

                              Standard Depth

                              Counter Depth