#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)428-3304
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4915 Garth Rd
Baytown, TX 77521
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Customer Store Reviews

  • 4.5 out of 382 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (382)
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Showing 1-30 of 382 reviews
Friendly faces and positive attitudes is always refreshing. The employees here make you feel righ...
Friendly faces and positive attitudes is always refreshing. The employees here make you feel right at home almost as if you are family.
by
  • Verified Purchase
  • Recommended
They were running short handed in returns.
They were running short handed in returns.
by
  • Verified Purchase
  • Recommended
The employees and cashiers at this Baytown store seem to be more willing to help locate items and...
The employees and cashiers at this Baytown store seem to be more willing to help locate items and / or answer questions than at some other store locations.
by
  • Verified Purchase
  • Recommended
If they are people like Terry and every aspect of the store then less confusion and more results....
If they are people like Terry and every aspect of the store then less confusion and more results. I also would like to point out that it is so much more efficient to have a constant atmosphere of help. I find it irritating that I wait on an aisle with no one around and I have to search for someone but, in this case Terry at Baytown was more than made up for this inconvenience an employee that deserves a promotion. ~Compression Vaule Guy
by
  • Verified Purchase
  • Recommended
great store and great emploies
great store and great emploies
by
  • Verified Purchase
  • Recommended
There was a mess down the main isle between electrical and garden. There were people in black shi...
There was a mess down the main isle between electrical and garden. There were people in black shirts doing resets and other things that couldnt help or didnt know anything . But they were HD employees.
by
  • Verified Purchase
  • Recommended
Garden employees are friendly and knowledgeable about plants, dirt and the mulch. Very helpful an...
Garden employees are friendly and knowledgeable about plants, dirt and the mulch. Very helpful and even do the loading.
by
  • Verified Purchase
  • Recommended
This store is an exceptional store, along with very friendly employees, I highly recommend it for...
This store is an exceptional store, along with very friendly employees, I highly recommend it for all your shopping needs.
by
  • Verified Purchase
  • Recommended
Friendly employees that are willing to help.
Friendly employees that are willing to help.
by
  • Verified Purchase
  • Recommended
I had help once I’ve entered the store, the employees were very helpful. I’ve bought 9 blinds for...
I had help once I’ve entered the store, the employees were very helpful. I’ve bought 9 blinds for my home. I’m very pleased with the product and can’t wait to continue to buy more products to repair my home
by
  • Verified Purchase
  • Recommended
Good service, helpful employees and neat and organized store
Good service, helpful employees and neat and organized store
by
  • Verified Purchase
  • Recommended
The associates were knowledgeable about the products in their department which made the experienc...
The associates were knowledgeable about the products in their department which made the experience educational and useful for the project I was doing.
by
  • Verified Purchase
  • Recommended
The best home depot store highly recommended...
The best home depot store highly recommended...
by
  • Verified Purchase
  • Recommended
I received excellent service at this store and would definitely recommend it. (This was right af...
I received excellent service at this store and would definitely recommend it. (This was right after leaving the home improvement store across where I did not get any help.
by
  • Verified Purchase
  • Recommended
Garden employees helpful and polite. Loaded my 30 bags of black mulch
Garden employees helpful and polite. Loaded my 30 bags of black mulch
by
  • Verified Purchase
  • Recommended
This Baytown store always has associates willing to help and if they do not kn ow the answer to y...
This Baytown store always has associates willing to help and if they do not kn ow the answer to your question , they will get someone that can .The store usually has the materials i am looking for in stock. Should they not have it they tell me where it is at5 another store or when they can have it delivered to this store.
by
  • Verified Purchase
  • Recommended
The store was clean and the associates were really friendly and nice.
The store was clean and the associates were really friendly and nice.
by
  • Verified Purchase
  • Recommended
very clean and friendly employees
very clean and friendly employees
by
  • Verified Purchase
  • Recommended
Great prices on carpets and rugs!!!
Great prices on carpets and rugs!!!
by
  • Verified Purchase
  • Recommended
store was very clean,and Employees were very helpful.
store was very clean,and Employees were very helpful.
by
  • Verified Purchase
  • Recommended
Never had a problem finding what i needed at the store and there is always someone who is willing...
Never had a problem finding what i needed at the store and there is always someone who is willing to help you out to find what you need. My choice of store time and time again. Friendly staff and clean aisles.
by
  • Verified Purchase
  • Recommended
Great customer service every time I go into the store.
Great customer service every time I go into the store.
by
  • Verified Purchase
  • Recommended
The employees in the garden center were very helpful. I am satisfied with my purchase.
The employees in the garden center were very helpful. I am satisfied with my purchase.
by
  • Verified Purchase
  • Recommended
Clean and well stocked.
Clean and well stocked.
by
  • Verified Purchase
  • Recommended
Great experience! Edna, Karina and Will were just outstanding and willing to help out in anyway. ...
Great experience! Edna, Karina and Will were just outstanding and willing to help out in anyway. The store was very clean and the layout of made it easy to find the items we were looking for.
by
  • Verified Purchase
  • Recommended
Everything is well.
Everything is well.
by
  • Verified Purchase
  • Recommended
the associate at the check out was friendly and knowledgeable. I needed to order on line- she as...
the associate at the check out was friendly and knowledgeable. I needed to order on line- she assisted in a friendly matter and explained all my options. I was impressed she took the time to assist me in ordering for my purchase.
by
  • Verified Purchase
  • Recommended
Thank you THE HOME DEPOT for keeping a clean and organized store with helpful employees. I've al...
Thank you THE HOME DEPOT for keeping a clean and organized store with helpful employees. I've always had a good experience with the Baytown location
by
  • Verified Purchase
  • Recommended
I have been a Home Depot customer for many years but am disappointed in the fact that there are a...
I have been a Home Depot customer for many years but am disappointed in the fact that there are always only 1 or 2 checkers working each time the I have shopped at the store. Lines form quickly at those cashiers and someone else is walking around trying to get customers to use the self check out lane. I WILL NOT ever use that lane and will shop somewhere else if it ever becomes the only way to make a purchase. Most of the other customers that I have been waiting with have also expressed the same opinion. Please DO NOT go to a self checkout system!
by
  • Verified Purchase
  • Recommended
They are very they treat you excellent
They are very they treat you excellent
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 382 reviews

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