Baytown #6507

4.5

out of 5

91% of customers recommend this store
Rating Breakdown
5
(112)
4
(29)
3
(7)
2
(2)
1
(11)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.5
4.5
The Home Depot
Contact Us
Main: (281) 428-5091
Pro Desk: (281) 428-3304
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
4915 Garth Road
Baytown, TX 77521
Upcoming Workshops
  • Kitchen Showroom
  • Propane Exchange
  • Key Cutting

Nearby Stores

12.34 mi
  • 13400 Market Street
  • Houston, TX 77015
13.73 mi
  • 5455 Fairmont Parkway
  • Pasadena, TX 77505
16.49 mi
  • 12730 W Lake Houston Pky
  • Houston, TX 77044

Thanks for choosing The Home Depot in Baytown, TX, where we have all your home improvement supply needs covered, from metal roof panels to ceiling fans.

Did you know we offer free quotes on home services, including water quality treatment, air quality HVAC treatment systems and fence building? We're also proud to say we support Ross Sterling High School and many local organizations. Come on by and we'll set you up for success! We're right off of Garth Rd. and W. Cedar Bayou Lynchburg Rd., one mile north of Methodist San Jacinto Hospital.

From our family to yours, thank you for letting us help with your projects.

Your Baytown Hardware Store Team

Christmas Trees and Decorations for Every Room

Make spirits bright this holiday season with the perfect tree from The Home Depot. Whether you prefer the scent of a fresh-cut evergreen or the ease and convenience of pre-lit artificial Christmas trees, you’ll find what you’re looking for in our one-stop Christmas shop. Find a wide range of artificial Christmas trees in stores or online and shop real Christmas trees at our Christmas tree lot located here at your local Home Depot store. We have everything you need to kick off the holidays, including Christmas decorations, lights, ornaments and yard inflatables. So visit The Home Depot today to start your holiday celebration!

Warm Up Your Home With Amazing Fireplaces

Stay stylish and warm this season with The Home Depot’s wide selection of affordable, easy-to-install gas powered and electric fireplaces. With a variety of fireplace color options and finishes to match your décor, including cherry, oak and walnut, The Home Depot makes it easy to warm your home all winter long. Shop The Home Depot to purchase your perfect fireplace and fireplace accessories today.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.5

out of 5

161 reviews
5
(112)
4
(29)
3
(7)
2
(2)
1
(11)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.5
4.5
91% Of Customers
Recommend This Store 145 of 160 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
They are very they treat you excellent

5.0

out of 5

They are very they treat you excellent

Was this helpful?
  • helpful0
  • unhelpful0
  • report
The store was clean and was stocked in a orderly fashion. Associates that we dealt with were ver...

4.0

out of 5

The store was clean and was stocked in a orderly fashion. Associates that we dealt with were very accommodating and friendly. Nice store and great crew.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Our recent shopping experience was a very pleasant one thanks to our amazing Appliance Specialist...

5.0

out of 5

Our recent shopping experience was a very pleasant one thanks to our amazing Appliance Specialist, Elvira Torres. She was friendly, helpful, and knowledgeable. We were shopping on the Saturday before Thanksgiving so it was especially busy but there were several salespersons in the appliance department so everyone was receiving prompt and courteous attention. I will definitely be returning here as I replace other appliances in my home. Thank you Home Depot for the pleasant experience.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Their inconsistent application of military discounts is very frustrating. I’m not asking for a ha...

1.0

out of 5

Their inconsistent application of military discounts is very frustrating. I’m not asking for a hand out but when you allow a discount on a product and you return the same day or next day and buy the same product the same policies should apply. I asked an employee twice to get a manager and he repeatedly tried to change the subject. Poor customer service will result in me always shopping your competitors first. You will only get my business if you are absolutely the lowest price by a significant amount or you are the only one who has an item I need. This has not always been the case with this store but in the last few years the customer service has diminished.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
I was greeted upon entering the store and everyone was so kind and helpful. The cashier Edna was ...

5.0

out of 5

I was greeted upon entering the store and everyone was so kind and helpful. The cashier Edna was so nice and she was very quick.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
I bought 8 feet of copper wire that is sold by the foot and was charged for 100 feet. If I didn'...

1.0

out of 5

I bought 8 feet of copper wire that is sold by the foot and was charged for 100 feet. If I didn't catch it before leaving the register I would have been out $87. This is unacceptable.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Although I had to get the store manager involved in finding my pre-paid online item that the cust...

3.0

out of 5

Although I had to get the store manager involved in finding my pre-paid online item that the customer service pick-up people could not find, I was not offered any compensation for the extremely long wait and inconvenience I suffered because of the store employees inefficiency. I waited for about an hour to have my problem resolved in total. It did get resolved but my time is just a valuable as anyone else and this was not reflected in the service that I received. I spend a fair amount of money with Home Depot all over the country as I travel a great deal. When I have had issues in the past other store managers have compensated me the customer in the way of a gift certificate to try to make good on the trouble I experienced that was their fault. This did not happen and should have on this occasion as this store failed to notify me when my prepaid item arrived and then could not find my item when I visited the store to pick it up until a store manager got involved. The store manager should have done a lot better than an apology and a hand shake for the store screw-up. As far as store appearance I found the isle cluttered and the store did not look as orderly as other I have visited around the country. Some customer had spilled a bag of cement or something in the parking lot and no store represented cleaned it up in the parking area--not sending the right message to customer visiting the store when they see something like this.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Was very impressed with the knowledge of help we were getting to make a major purchase. I would h...

5.0

out of 5

Was very impressed with the knowledge of help we were getting to make a major purchase. I would highly recommend this store.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top

Popular Categories