#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(708)563-5427

Rental Center

(708)563-5404

Store Hours

Mon-Wed:
6:00am - 10:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7200 S Cicero Ave

Chicago, IL 60629

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 562 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (562)
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Showing 1-30 of 562 reviews
Clean and neat
This is a great store - always neat and clean and employees willing to help
by
    • Recommended
    Experience at local Home Depot
    I needed several gardening supplies and help trying to figure out steps and material needed for a patio floor. The lady in the gardening section was very knowledgeable and help me navigate through the store to get everything needed to complete this project.
    by
      • Recommended
      Knowledgeable Staff
      Staff very knowledgeable to help you out! Great place to copy keys too
      by
        4 hours wait for online order never found
        Staff looked for my order for 4 hrs at the end I was told that they needed to check the cameras to locate my order, I requested a refund and they said that they still need to locate the item to scan for a return to spect a call from them. They never called I had to call them at the end they said that the manager would need to authorize the return and that was it no apologies where offered to me.
        by
          Great store with great employees
          Everything i needed was there and real clean store 10 stars
          by
            • Recommended
            Never Disappoints
            No matter the reason for the trip, Home Depot provides.
            by
              • Recommended
              Return policy
              I bough a dewalt measuring tape for $40 after using it for 10 mi realized that it was defected. Could not figure out witch card I used and was denied and exchange because my name is locked that’s crazy I have been shopping here for 18years and that’s sad the tape was untouched and brand new
              by
                The Best Home Depot with the Kindest Workers
                My home pipes bursted late one night and the Home Depot had already closed. My mom and I took our chances and asked anyway if we could enter as some team members were exiting the building. The manager Mari opened the doors for us and the gentleman J.R. assisted us with our needs. He even gave us a mini tutorial as to how to fix it. I thank them both immensely. They did not have to open the door or even help but they did. One of the more kinder interactions I’ve ever had in my life.
                by
                  • Recommended
                  Great customer Assistance
                  The workers at my local Home Depot store went above and beyond to assist me in getting the materials I needed for my project. Irene the person in charge of the tile area along with Mr Martin Rodriguez assisted me in getting the correct amount of tiles I would be needing for my project thanks again for all your help.
                  by
                    • Recommended
                    Well stocked
                    Looking for construction bags. Very easy to find and well stocked.
                    by
                      • Recommended
                      Fast courteous service
                      Staff member Shamirrah was helpful with new homedepot credit card discounts.
                      by
                        If you like customer service, steer clear of this joke
                        Make you wait for them to fix their mistakes(looking for battery they offer with tool). They wasted 35 minutes of my time. The manager was more interested in what she can’t do, than rather what she can do to remedy situation. Absolute joke of management.
                        by
                          Good quality products
                          We’ve bought several products to renovate our newly purchased home. Will definitely be back for our washer and dryer.
                          by
                            • Recommended
                            Horrible Customer Service
                            It’s always impossible to find anyone willing to help at this location. Employees are always on their phones texting. I needed help yesterday, the
                            by
                              Great Store!
                              I've been shopping at this store for years and I've noticed a significant improvement in staff helpfulness, stocked merchandise & motorized cart availability. That means a lot to a disabled person in such a large store. Just using curbside pickup means you miss out on deals and items you forgot to order. They just had some megabass speakers on sale that'll make great Christmas gifts. I bought five! Lol
                              by
                                • Recommended
                                Helpful staff
                                We had to buy several items to do lots of interior improvements for the new building just acquired. And the staff was excellent, very friendly, very knowledgeable and the helpful in suggesting us the right tools for the various. We just came back again today to buy some more tools. Thank You Home Depot for being in our neighborhood and so good in helping us.
                                by
                                  • Recommended
                                  Good cashiers
                                  Cashier was pleasant and cordial
                                  by
                                    • Recommended
                                    Great Stock
                                    Store provided great customer service.
                                    by
                                      • Recommended
                                      Paint
                                      Paint department provided excellent help!
                                      by
                                        • Recommended
                                        everything you need in one spot
                                        this stores has bilingual workers that are very knowledgeable and help you find a good deal
                                        by
                                          • Recommended
                                          Home Depot Bedford Park
                                          This location is the very best now. Their employees are extremely helpful, patient and kind. They also always have stock now no matter what you are looking for. I won't shop at any other location now as this is the best one around.
                                          by
                                            • Recommended
                                            Excellent Customer Service from Front Line Employees!
                                            The amount of help that was given to me from Zayuri Roman was phenomenally valuable! As a first time investor trying to figure out the concepts of building a kitchen, she helped tremendously with inputting up-to-code recommendations of the sizing and types of cabinets, provided education on layout, design, formalities, to what looks nice in the kitchen. She is very knowledgeable, kind and smart. This girl is going places. Julio was also a pleasure assisting me with lots of smiles and laughs. All front line employees that I've interacted with were very helpful, provided rich insight, gave valuable recommendations/advice and were a pleasure. Totally recommended location!
                                            by
                                              • Recommended
                                              Great staff and manager!
                                              The staff at this Home depot is very helpful and friendly, not like other locations I have visited. It wasn't hard for me to find a staff member and each one I encountered was knowledgeable and friendly.
                                              by
                                                • Recommended
                                                Postive and freindly employees!
                                                Most employees greeted me with good morning and asked if I needed help.
                                                by
                                                  • Recommended
                                                  Best Home Depot and known for having items on stock! I love it ! And good employees!!!!!
                                                  Every time I go in to Home Depot on 72 and Cicero I get greeted welcoming and very idle I go to there’s always some one there asking customers if any one needs help . It’s the best to be honest not a lot of Home Depot have employees like this Home Depot that’s why I love coming to this store on 72 and Cicero ! There employees speak for them selfs! Good employees means good management and good management means good manager and supervisors! And store floor manager !
                                                  by
                                                    • Recommended
                                                    EXCELLENT CUSTOMER SERVICE!!!
                                                    Bernice was an excellent customer service rep. She listened to our concerns and addressed them accordingly. So rare to get the excellent customer service that Bernice provided us today!!! Thank you Bernice!!!
                                                    by
                                                      Need more cashiers and staff to answer the phones
                                                      Need more cashiers and help to answer questions when calls are over the phone
                                                      by
                                                        • Recommended
                                                        Great Pro service
                                                        Now everytime I go Pro has really great service
                                                        by
                                                          • Recommended
                                                          Where is my free soda?
                                                          I came in this evening and the cashier wasn’t pleased to ring me out . I read a sign posted by the cash out and it said to ask the cashier for a free soda if the cashier doesn’t offer to open a credit card account. So, I gladly asked how to I get the free soda? Because of course she hadn’t done her job, She totally ignored my request and gave me my receipt. I laughed and walked away. Her customer service sucked.
                                                          by
                                                            Great employees
                                                            I love the support this store provides. All of the employees I encountered were super helpful. Make this your store of choice.
                                                            by
                                                              Showing 1-30 of 562 reviews

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