Reviews for Capitol Expressway #6621

I was less than satisfied with the "help" at the service desk.

good location to shop for home stuffs

Nice store and employees, but frequently out of stock of items I need.

Great employees that offer great customer service. Always helpful.

They gave away my buy on line pick up in store. Nobody signed for it but its my problem some how.

This store is way more clean, and organized than blossom hill. The cashiers are great and there is allot of smiles around. I like it! Johanna is a wonderful cashier.

Great store hours, friendly employees and you'll find what you are looking for here

This HD has THE BEST customer service hands down Blossom hill is short handed and Capitol is chaos Hamilton is just too far and rather make the extra drive to this store They make you feel at home while shopping there

Need more customer assistance. I usually have to go looking for an associate when I need assistance locating a product. Quite often, the associate I find usually refers me to another associate. More emphasis need to be put on knowing product locations. I really enjoy shopping at Home Depot. My one recommendation is. Try to use the same store footprint. It would make shopping at the different stores much easier.

Great Home Depot store. It's one of the biggest and cleanest I've been to. Staff are friendly and helpful. Always find what I need there. If not, they will help you find it.

The associates are helpful and the store is clean. They could use extra help on the weekends

Despite my past experiences with other stores, my trip yesterday to this store was more than memorable. Maybe it was my lucky day since the weather was sooo hot, I lucked out with every single person I met here. They have a fantastic team of people here...Luc and the other nice person (I dont remember your name sorry) in the bathtub/flooring department, Marisa at the Pro Service desk, Jonathan the cashier, Kayo and another young man whom I don't remember name sorry again in the tiles section.. Thanks for going above and beyond to help me with my search for 2 bathtubs, a left and a right hand drain, who would have known this kind of things?!?!, thanks for being on the phone for what felt like an eternity of 30 minutes to order for me.. however it was later cancelled by Campbell store 'cause they didn't have it in stock...thanks for unloading 2 pallets of tiles just to find out if it was the right shiny glaze that I wanted...you guys are awesome! It's apparent you guys love what you do, work smoothly as a team and are extremely knowledgeable about your products! I commend all of you for your great works and wish that every customer walks in your store to have the same experience that I did!

Here's what gets me excited about writing this review: Jeff/Electrical is a real Pro who can tell you instantly if the electrical or lighting product is carried, in stock, and show you exactly where it is right away, saving me time and frustration looking for stuff all over the place, even though I am thoroughly familiar with electrical/lighting products. I've been using Home Depot stores as a professional electrician since 1995 in Southern and Northern California, never seen anyone as professional as Jeff. I also like very much the excellent employees at the Customer Service (Jayda, Michelle, others) and ProDesk (Ralph & Dane). When I occasionally need help with other departments, a lot of people are clueless about their own aisle. This is my honest unsolicited professional opinion -- which you can see for yourself -- and I am not connected in any way with any Home Depot employees anywhere and do not benefit in any way. I wish Home depot made it easy to text thumbs up or down fro each aisle and for each employee/store because they have name tags. I've meant to write a review for this store for several years but something else got me busy and I would forget (hence the texting suggestion).

The Capital Home Depot Pro Desk provides excellent Service. The Associates go above and beyond, they appreciate our business and take excellent care of our needs. I recommend this location over other bay area locations, where i found some home depot employees a bit "laid back". ***** Highly recommended.

Two gentlemen in the Electrical Department were both great one person was named Linh and I could not find the other gentleman to get his name (One helped yesterday and Linh helped today) Wow what a pleasure it is when someone actually comes up to you and asks if they could assist you and then go over their products so well and they both were so professional it was just a great experience. I found what I needed and the store was very well kept and I just want to say Thank you to them ! Good help is hard to come by and they are keepers !!!

The employees are all frienldy and helpful

Maria helped me and she was so helpful and AWESOME! Great customer service.

Customer service is a tho thumbs up!!!!

This is for the plumbing Department, good luck trying to find the pieces you need in this pigsty. Also good luck trying to find someone to help you.

Anything you leave outside the store may be stolen. Security is only for employee shrinkage, so the security cameras information is closely guarded to protect the store,and never the customer.

This store actually had Steer Manure in stock unlike the Blossom Hill, San Jose store. Most of all, the lady at the exit counter in the garden center was one of the nicest and helpful people I've met. She had a foreign accent and I could tell that she was a genuinely caring employee of Home Depot. Will go back to this location. I wish I knew her name. She was most likely an immigrant, but I'm not great with different english accents. I hope she gets good recognition.

This Store for me is the Best of HOME DEPOT all cashiers,department helpers,customer services are friendly more than another HD

Great store with great staff.

My preferred location. The staff is friendly, knowledgeable and helpful.

All employees are knowledgeable, well trained, and very helpful. Everyone goes the extra mile! I drive a little longer to come to the store close to Capital Expressway Auto Mall because I always have a pleasant experience.

Please have your associate have customer service skills

good place to shop

Associagte Craig provided outstanding customer service in helping me find the faucet part. He demonstrated good work knowledge, extreme patience, excellent customer communication skills, all of which made my shopping experience at Home Depot very unforgetable.

Liliana (Lilly), Kayo, and Luis are terrific! Wonderful representatives of Home Depot! I'll be a lifetime customer because of them. They were courteous, knowledgeable, and super helpful throughout my visit. Thanks for the great and amazing help.

found everything i and my daughter wanted and more