#1 Home Improvement Retailer

San Jose (ge) #1861

4.6

out of 5

91% of customers recommend this store
Rating Breakdown
5
(130)
4
(18)
3
(9)
2
(1)
1
(11)
The Home Depot
Contact Us
Main: (408)971-4890
Pro Desk: (408)971-5202
Tool & Truck Rental: (408)971-5208
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 7:00am - 8:00pm
Location
2181 Monterey Hwy
San Jose, CA 95125

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

1.94 mi
  • 635 W Capitol Expressway
  • San Jose, CA 95136
3.75 mi
  • 920 Blossom Hill Rd
  • San Jose, CA 95123
4.00 mi
  • 1855 Hillsdale Avenue
  • San Jose, CA 95124

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the San Jose (Ge) Home Depot. We hope you'll drop by and meet our team today.

No matter how complex your project may be, we're here to help you finish it. From Hampton Bay patio furniture to lighting our team will get you in and out. Download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make your next DIY project easy from every angle.

Supporting our community is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including kids workshops, which provide a lively environment mixing skill-building and creativity.

We're happy to serve and provide guidance every step of the way. Stop by and see us today.

Sincerely,

The San Jose (Ge) Store Team

What products and accessories are available to bath remodelers shopping at the San Jose (Ge) store?
Create an inspiring bathroom by choosing from our wide range of cabinets, toilets, faucets, light fixtures, and other bath accessories in various finished such as black and bronze to match your style. We offer a variety of stylish vanities, or you can design your own for ultimate customization. While you’re at it, be sure to shop our fixed-mount or hand-held showerheads to elevate your showering experience. If you do not want to undertake a full renovation project and are looking for small repairs, we carry toilet parts, repair kits and plumbing parts, to complete the overhaul of your toilet on your own.

What types of rugs does the Home Depot San Jose (Ge) store offer?
Bring warmth and comfort into any room of your home with the addition of an area rug. We offer a wide selection of rugs and mats in multiple shapes, styles, colors and patterns sure to complement your décor. Tie your living room together with a subtle, all-natural sisal rug, or make a bold statement with the retro look of a shag rug. For hallways and entryways, consider runner rugs to create a tasteful and inviting accent. Kids rugs are the perfect solution to add a dash of color and personality to playrooms. If you have stairs, give your feet some traction and comfort with stair tread covers. Don’t forget to check out outdoor rugs to add a fun accent to your patio and deck.

What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot San Jose (Ge) offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.6

out of 5

169 reviews
5
(130)
4
(18)
3
(9)
2
(1)
1
(11)
91% Of Customers
Recommend This Store 150 of 164 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
SALLY from return is EXTREMELY RUDE and UNPROFESSIONAL. Don't let you see her ID, she will insult...

1.0

out of 5

SALLY from return is EXTREMELY RUDE and UNPROFESSIONAL. Don't let you see her ID, she will insult you! I go to this home depot often and never had any issues, until I met Sally. She handled my return and she's obviously very new (she told me she only worked there for 3 months). She looked at my ID and insisted that my ID looks like my SON. I do not have a son. But Sally kept insisting "nope that's not you, that's your son. I cannot accept this ID." She does not have any customer service skills, she has poor communication skills. I clarified with her that this never happened whenever I shop at Home Depot, and Sally told me, "if you go to any home depot, they will question you." WOW HOME DEPOT, is this what all your employees do now? This is how you train your new employees? Instead of asking me for another form of ID, they will just insist that I have children when I don't? HORRIBLE EXPERIENCE! DON'T GO HERE.

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Very clean, organized and friendly!!! Thank you.

5.0

out of 5

Very clean, organized and friendly!!! Thank you.

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Very helpful staff, organized and clean store!!!

5.0

out of 5

Very helpful staff, organized and clean store!!!

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1861 was in stock and the aisles/shelves/overheads were all safe and looking good. I am giving th...

3.0

out of 5

1861 was in stock and the aisles/shelves/overheads were all safe and looking good. I am giving the store only 3 stars because I am a big customer service fan in any retail environment. My issue was "customer service" with the 1861 cashier who actually argued with me not over pricing, not over the speed of the ringing up, but over the few words that were spoken between us. My purchase was a couple of 2x4x12 pressure treated boards which I had loaded on my cart with the SKUS facing on the opposite end of where the cashier stood in the Covid-19 shield. As I rolled my cart forward, I simply told the cashier the SKUS were on my end and the cashier said "What?". I repeated what I had said about the SKUS thinking I was being helpful and got back "I know!" with a bit of attitude from the cashier. It went downhill from there when I repeated a few things the cashier asked or said and was told to my face that "I did not say any of that!" We all have bad moments in retail but as an ex-management HD Associate I always tried to teach my fellow Associates to somewhat "chill" and let the customer move on. My overall belief as a manager was always assumed bad customers should be mine to handle and that the Associate should not get into any arguments leading to unhappy customers, unhappy Associates and terrible customer survey scores. In all my 25 plus years of shopping at HD as a customer, I never ever asked for an ASM or FES to discuss any negative interaction with any Associate until today. I always asked to speak to HD Management to compliment those Associates who I believed a "HOMER Badge" needed to go to. Today got to where the cashier seem she couldn't let go being reminded of her own words and attitude and I then felt I couldn't let it go of this back and forth conversation either. I then asked the cashier WHO is the FES and was told "she isn't around. I then asked the NAME of the FES and was told she is standing right over at the next register (Didn't you say she wasn't around ten seconds ago?). The FES listened to my side of my concerns and sadly said this is sometimes how that particular cashier rolls. The FES thanked me for speaking to her about the cashier and I thanked the FES for her time and truthfulness. I am not naming the cashier to be fair since this is only my side of today's event. I think we can somewhat agree no Associate wants attitude from customers and no customer should feel disrespected to a point where a FES, Department Manager, ASM or the Store Manager should be paged. There are enough HDs in our area where I truly can tell potential customers of my 1861 experience and be petty where I do not recommend this store based on my five minute front end interaction. It will be a long time before I step foot back in 1861 and with my luck, I probably will be in this cashier's line again. And unfortunately for me she probably has a photographic memory of people and incidents.

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Associates are friendly professional,and helpful.

5.0

out of 5

Associates are friendly professional,and helpful.

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Amazing customer service !!! The entire shop n staff are so perfect, clean n friendly atmosphere....

5.0

out of 5

Amazing customer service !!! The entire shop n staff are so perfect, clean n friendly atmosphere. HATS OFF HOME DEPOT !!!

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Accessible parking covid regulations were meet clean store

5.0

out of 5

Accessible parking covid regulations were meet clean store

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I had an excellent experience thanks to the Home Depot representative who went out of his way to ...

5.0

out of 5

I had an excellent experience thanks to the Home Depot representative who went out of his way to help. I called and asked if the items I needed were in stock, and he visually checked and confirmed! I told him I would be there in 15 minutes to meet him and for him to help me. He said," I'll be here with your items." What a blessing! He not only was there, but had my items ready and his coworkers helped point him out. In addition, when I spoke Spanish, he answered me in Spanish! Wow! Talk about customer service. Thank you Alex in the Gardening Department! Great job, Great customer service, and quick! Kuddos to Alex and his Manager!

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