Reviews for Decatur #884

Friendly and very nice people. They know me there.

Friendly employees! Organized store makes it comfortable to shop. Helpful employees makes easier to find the items customers need. Thanks

Ms Kymmie makes my shopping experience so much fun always eager and happy to help. For a long time I didn't like home depot because everyone seems to be busy doing nothing and act as if you're bothering them plus I had a bad online experience. But ,this lady has really turned it around for me. Y'all if you ever need hardware supplies just go to homedepot and ask for Kymmie if she got you hooked right on up. There are others too but wasn't paying attention to their names (the guy with the deep voice) he's great and the lady in appliances they #rock thanks guys for all you do.

Purchased a new home and we have been updating hardware on cabinets, ceiling fans, and lighting throughout. Plus all new door handles and hinges and exterior door handles and deadbolts. The employees here helped us to find what we needed.

This store is very clean and has a variety to choose from with all their products. Employees are very kind and helpful whatever your need.

Janet P. was friendly during check out when I had to walk away and help my partner untangle some tomato cages in the middle of me checking out. It’s greatly appreciated!

Great service at this store. Whether buying, exchanging or need help with a project. The BEST!!!

I have never had a problem when shopping at this Home Depot. The staff is friendly and knowledgeable.

All the staff that I have every encountered at this location have always been very nice. They are always willing to help.

IF YOU NEED IT HOME DEPOT PROBABLY HAS IT. SUGGEST YOU SHOP WHEN YOU HAVE PLENTY OF TIME BECAUSE YOU WILL LIKELY HAVE TO FIND YOUR ITEMS BY YOURSELF. THE ASSOCIATES HERE ARE BUSY SHARING STORIES WITH EACH OTHER AND DON'T LIKE FOR YOU TO INTERRUPT THEM TO ASK FOR ASSISTANCE. IF YOU NEED HELP WITH HEAVY ITEMS BE PREPARED FOR AT LEAST A TWENTY MINUTE WAIT FOR THAT TO HAPPEN, YOU MIGHT CONSIDER PACKING A LUNCH THEN YOU CAN KILL TWO BIRDS WITH THE SAME STONE. TYPICAL BIG -BOX STORE AGENDA.

Kimberly was a wonderful help.

A GREAT PLACE TO SHOP FOR FLOWERS and GREAT HOME DEPOT DEALS

I was immediately impressed with the customer service. One member personally walked me over to the department I needed and made sure my questions were answered. This focus on customer service has become a lost art with many stores. However, I was pleasantly surprised and plan to drive the extra distance to this store specifically for the customer service.

Got just what I needed, Great Friendly staff

Employees that are called upon to cut wood for customer's projects should be trained on how to read a ruler/tape measure. If they make a mistake, they should advise the customer and then cut new boards to insure the customer is satisfied. Trusting that an employee accurately cut the boards was a mistake on my part. Inaccurate cuts mean poorly done projects or added expense replacing wood boards that are too short. Also, poor attitudes by employees equate to customers going to competitive stores.

Best Store for Home Improvement and repair needs!!!

This store is very clean and all of the employees are so kind! Everywhere you turned there was an employee ready to help with whatever you needed!

The employees make this store a pleasure to visit. They always ask if you need help and are extremely friendly. I wish all Home Depot stores were like Decatur!

The store manager is walking around looking for reasons to tick people off about asking for customer service. That’s the only displeasure that I received at the Decatur store.

Phyllis at the contractor entrance greeted me and asked if she could help me find anything... She directed me straight to what I was looking for! Saved me lots of time

Thanks for having all of our construction needs

The store was clean and very well stocked. The employees were very helpful and courteous. Steve the paint dept helper was fantastic. Will shop at this home depot before any other .

Great Service as Usual!

Always asking if i need help store has the rigid tools plumbing supplys and other things i need very clean store always friendly no better place to go.

Great supplies, very friendly helpful service. Excellent cashiers.

Clean and well organized!!!

Steve in the Paint Department is absolutely wonderful to work with. He understands color; what can be tweaked to give the shade/impression I'm looking for. He always comes through for me!

Our Cashier was Phyllis. She’s the best around. Very knowledgeable and super friendly. Not sure if she’s the face that runs the place. She should be in management if she’s not already. What a great lady! Store was clean and fully stocked of inventory.

Such a great experience, as always! Home Depot makes home repairs so easy and affordable.

Great store and helpful staff!