Reviews for Dripping Springs #8995

Because I inquired about some items that were in the process of being set (Halloween) and one of the MET team said it would take 2-3 days to get everything down. She was super polite and said she wished she could be of more help but she wasn’t actively working on this project and I could ask someone upfront who was. Dan (Assistant Manager) overheard this and asked what I was looking for. He was super helpful and told me it was no problem at all. I told him I was happy to wait and he said he knew where most of the stuff was. Dan got down the items I asked for and then Scott and Marcus helped me load it all up. Every single person I interacted with on this visit was just super helpful and kind. I’m happy that this is now my “local” Home Depot.

Return was quick and easy

Mr Dean of the plumbing department help so very much and Mrs Tiffany the store manager was a blessing as well, thanks so much

Easy to find help and get what you need

plenty of handicapped parking

I ordered a lawn mower at the customer service desk and the young lady that assisted me was very friendly and helpful.

Shopping in this store continues to be a great experience! Jumon in mill work is a treasure! Joan is fantastic in applicances! Tiffany is an exceptional manager! Tara in kitchen tile! Bart in kitchen area! Brittany and Dee! I am grateful to this staff and they work very hard to delivery on great customer service!

My last few trips here have been so great. During the pandemic and after, the staffing was not enough and some with real bad attitudes. Now for the last few months each trip is so great. Everyone is kind, helpful and with a positive attitude. I look forward to my trips there.

THIS DIRIPPING SPRINGS LOCATION IS WONDERFUL. THE STAFF IS STILL FRIENDLY AS A SMALL TOWN COMMUNITY. I HAVE NEEDED HELP ON SOME PROJECTS AND HAVE HAD 2 AND 3 STAFF MEMBERS HELPING TO RESOLVE WHAT I NEEDED TO ACCOMPLISH

Entire team was so helpful and patient! SO happy to shop there.

OF ALL THE HOME DEPOT STORES I HVE VISITED THEN DRIPPING SPRINGS LOCATION IS THE MOST HELPFUL IN ASSISTING ME TO GET THE BEST SOLUTION FOR THE NEEDS I HAVE WITH HOME PROJECT AS WELL AS PROJECTS I AM DOING FOR THE CHURCH. A WONDERFUL ASSET IN THI SSTORE IN PRTICULAR.

received OUTSTANDING customer service from Nancy C., Elizabeth and Brittney . All three very helpful and friendly.

We went in to the DS store to purchase artificial turf. Julia was super awesome! They were short handed and she had other customers after us waiting for her yet Julia was patient, took care of cutting our turf, wrapped it, took a call and told them she'd be with them in a bit. She kept her cool and was so courteous with us and in relating to other employees. She is a Home Depot star!

I had several projects to make repairs at my house. I went to the store with a list and the measurements. I found an excellent employee, Cliff, who helped me find all the items on my list. I bought almost $400 of lumber. Carlos after checkout helped me load the merchandise.

Hey! My shopping experience was a great one and I'm sure I will continue to shop at this location again.

Tiffany at the pro desk was very helpful in figuring out what was wrong with my account and got it fixed and me in and out quickly!!

Everyone is friendly and helpful. Always have what I am looking for.

I’m from out of town helping relatives for three weeks now been good experiences from everyone till today from construction cashier not willing to get me assistance to load bags of concrete I left went to McCoys lumber where their employee loaded all 15 bags concert for this 67yr old male

The associates in this store are very helpful and courteous. Someone always asks me if I need anything when I am walking around the store. Ann in Paint and Amy in Flooring have been particularly pleasurable to deal with.

Cesar, Tiffany and Mikaela were so helpful! Definitely love this store the most

It a good store to shop.

The staff was extremely friendly, but the grill is cheap and will never purchase this brand again

there are only a few people that know what's going on

Matthew and Tristan were awesome! Matthew provided recommendations on which products to get to ensure the wood I purchased would be water proof and look good. Then Matthew and Tristan assisted with getting my six sheets of plywood cut up into the exact measurements I requested. Perfect cuts and I couldn't be happier. I almost never leave reviews but was incredibly happy with the service both of them provided and believe that it should be highlighted to others as well as their superiors. They deserve a bonus/raise.

Ken was extremely helpful in getting what I needed. Cashier Mystel could not have been nicer.

Olga, Deb & Nancy have provided me with the best customer service I could ask for!

Rude guest service employee would not honor Home Depot’s price matching policy and instead tried to sell me a credit card… do yourself a favor and find another store.

I've been looking for this for awhile. Website says every store has them, but after exhaustive searching, no they don't. Drove all the way out to Drippin because the site said they had 5. 1.5 hours later and with the help of 3 different associates, I finally found it myself. I mentioned the issue to the manager and he blew me off. It doesn't matter how friendly and helpful the associates are if the manager is not. I will not be coming back to this location.

We had a problem with a water heater that we purchased a few years ago and it was leaking. Nancy was a big help in figuring out what we needed to do about it and getting us new water heater under warranty. Thanks Nancy, you rock!

Getting rid of the military discount, especially on lumber and those things in insulting. Corporations work hard to seem inclusive nowadays. It's shameful that the MILITARY, which is the MOST inclusive of all organizations would be tossed to the curb. Shameful. Good luck to you