#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(817)492-2404
Tool & Truck Rental(817)492-2410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1151 Bridgewood Dr
Fort Worth, TX 76112
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Customer Store Reviews

  • 4.5 out of 407 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (407)
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Showing 1-30 of 407 reviews
Fast che3ckout
CS helped customers check out quickly
by
    Great service
    by
      • Recommended
      Great Project Suggestions
      Ernest was excellent in suggesting gardening tools and products. They worked better for my project than the ones that I originally had at home.
      by
        • Recommended
        Customer Service
        I have only recently started visiting this location and have noticed a difference here that is still a struggle in other stores. Helping customers. I have been there 5 times already and every time someone has greeted me, smiled, asked me if I needed help, and even crossed departments to assist me.
        by
          • Recommended
          Pro Desk
          Sebastian needs to work on his customer service
          by
            Great customer service!!!
            Very knowledgeable employees who work with a great sense of urgency. Home Depot is #1 !!!!
            by
              • Recommended
              Great customer service
              Every employee at this branch is very friendly and extremely helpful.
              by
                • Recommended
                Customer service
                The cashiers are very friendly and always greet me when I go in
                by
                  ITS VERY EASY TO FIND THE PRODUCT WHAT I NEED IT CLEAN TOO
                  ITS VERY EASY TO FIND THE PRODUCT WHAT I NEED IT CLEAN TOO
                  by
                  • Verified Purchase
                  • Recommended
                  The store allows you to place an order online for items that are allegedly not available after th...
                  The store allows you to place an order online for items that are allegedly not available after the fact. Crappy customer service and dull employees.
                  by
                  • Verified Purchase
                  everybody was every where it take me 30 min to find item but i located it .
                  everybody was every where it take me 30 min to find item but i located it .
                  by
                  • Verified Purchase
                  • Recommended
                  great store to shop for all of your needs.
                  great store to shop for all of your needs.
                  by
                  • Verified Purchase
                  • Recommended
                  Everyone in this store was friendly, my questions were answered thoroughly BEFORE they took my mo...
                  Everyone in this store was friendly, my questions were answered thoroughly BEFORE they took my money, and-the price was significantly lower than their neighboring contractor store. You won't go wrong in this location.
                  by
                  • Verified Purchase
                  • Recommended
                  This is my store of choice because of great customer service and friendly helpful associates.
                  This is my store of choice because of great customer service and friendly helpful associates.
                  by
                  • Verified Purchase
                  • Recommended
                  Employees are very helpful in finding needed products.
                  Employees are very helpful in finding needed products.
                  by
                  • Verified Purchase
                  • Recommended
                  I don't care if the store was clean or not the Ryobi drain cleaner I bought was a joke. I will ne...
                  I don't care if the store was clean or not the Ryobi drain cleaner I bought was a joke. I will never come back to home depot as long as you are selling that pc of crap. I am going to have to pay a plumber to come out and pull the snake out of my drain because it fell out of a brand new machine that I had payed all together almost 300.00 I will make sure all of my contractor buddies know what kind of junk you are selling.
                  by
                  • Verified Purchase
                  The Store always has what I’m looking for. Store is clean, shelves uncluttered, polite & helpful ...
                  The Store always has what I’m looking for. Store is clean, shelves uncluttered, polite & helpful staff if assistance is needed. Aisle clearly defined.
                  by
                  • Verified Purchase
                  • Recommended
                  J. C., I think in windows, was very helpful.
                  J. C., I think in windows, was very helpful.
                  by
                  • Verified Purchase
                  • Recommended
                  Not a very friendly staff, makes you feel like you are a bother to their day
                  Not a very friendly staff, makes you feel like you are a bother to their day
                  by
                  • Verified Purchase
                  This store was very clean and neat. Associate were very friendly in also resourceful.
                  This store was very clean and neat. Associate were very friendly in also resourceful.
                  by
                  • Verified Purchase
                  • Recommended
                  excellent I ussually shop online.
                  excellent I ussually shop online.
                  by
                  • Verified Purchase
                  • Recommended
                  I need an electronic receipt for my records, and to get reimbursed for my purchase. Before I coul...
                  I need an electronic receipt for my records, and to get reimbursed for my purchase. Before I could select the correct response, the cashier reached out from behind her plexiglass enclosure and selected "no." I asked her why she did that, she gave no response. I told her that I needed an electronic receipt. She said, "One should show up in your inbox." I told her that she was incorrect, and that I saw her select "no." Not only did she usurp my choice, she lied to me as well! This is unacceptable.
                  by
                  • Verified Purchase
                  I have enjoyed my shopping experience at this location . The store is well stocked and I do not h...
                  I have enjoyed my shopping experience at this location . The store is well stocked and I do not have to search for Help . The employees that I have encountered were well versed in their department and helpful .
                  by
                  • Verified Purchase
                  • Recommended
                  sweet black woman, her name was Dr. something i don’t remember
                  sweet black woman, her name was Dr. something i don’t remember
                  by
                  • Verified Purchase
                  • Recommended
                  Sales Person was hostile and not very helpful.
                  Sales Person was hostile and not very helpful.
                  by
                  • Verified Purchase
                  Great people and merchandise.
                  Great people and merchandise.
                  by
                  • Verified Purchase
                  • Recommended
                  Employees are RUDE !!!!
                  Employees are RUDE !!!!
                  by
                  • Verified Purchase
                  The store is fine. I found what I needed. The representatives were very helpful and friendly.
                  The store is fine. I found what I needed. The representatives were very helpful and friendly.
                  by
                  • Verified Purchase
                  • Recommended
                  The worst customer service ever!!!!
                  The worst customer service ever!!!!
                  by
                  • Verified Purchase
                  This store usually has everything in a location that makes sense. I can get in and out quickly be...
                  This store usually has everything in a location that makes sense. I can get in and out quickly because of the self-checkout lanes and it is less than a mile from my home.
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 407 reviews

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