#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(773)489-8824
Tool & Truck Rental(773)489-8820
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2570 N Elston Ave
Chicago, IL 60647
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Customer Store Reviews

  • 4.7 out of 519 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (519)
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Showing 1-30 of 519 reviews
Very Friendly Staff
Love this store and everything it offers. However, I took away one star because carts and flatbeds should be available in the back of the store as well, not just outside.
by
  • Verified Purchase
  • DIY
  • Recommended
Nice and Friendly people
I went in to look for a deadbolt and as I was looking an associate approached me and asked me if I needed help, I said yes and asked about the deadbolt, I got what I wanted and I did not know that they can rekey my deadbolt to my key. Well got it done at home depot and I am happy for the extra help, I also got a good experience since the cashier was friendly with me and was very courteous.
by
  • Recommended
Daniel in Lawn and Garden was awesome!!
I was having trouble finding exactly what I needed in Lawn and Garden for my daughter's Preschool grow project. Daniel was readily available to answer my questions and gave me a few ideas and options. While discussing further what I was looking for, Daniel offered up another solution, that was brilliant!! Thanks Daniel and Home Depot on Elston!!
by
    • Recommended
    Found everything we were looking for, and were in and out quickly.
    I can generally find everything I need and get in and out quickly.
    by
    • DIY
    • Recommended
    Jermane in Plumbing is an amazing courteous worker!
    I came in needing assistance for building a black piped desk and Jermane helped me the entire way through all the while being polite and fun to be around! Thank you
    by
      • Recommended
      Excellent experience
      We purchased s 2,500 sq ft condo and are gutting it...new kitchen, appliances, carpeting in family room, new tile, blinds...you get the idea. Everyone at this store went above and beyond to help us achieve our goals...excellent, excellent, excellent!
      by
      • DIY
      • Recommended
      Nice people at the gardening dept.
      Store did not have gardening soil in stock employee had to jump up on shelf and get it for me from a pallet. Wish they had the larger size of the potting soil
      by
      • DIY
      • Recommended
      ALWAYS LOVE TO SHOP AT HOME DEPOT
      today's shopping experience was fantastic as always, associates where very quick to take care of my needs. I got everything i needed for this visit and some more.
      by
      • DIY
      • Recommended
      Great store example.
      Great store. Staff friendly. I will purchase more. I recommend everyone.
      by
        • Recommended
        Nice people
        Very helpful and professional personal nice selection
        by
          • Recommended
          Love to shop at store 1961
          I ways love to shop at this store because all the employee go above and beyond to take care of my needs. Thanks guys!
          by
            • Recommended
            Quick and easy
            I know the title might be generic but in today's world of lack of time this important. Our visit was quick and easy, in and out checkout for 650 sq ft floor.
            by
              • Recommended
              In the hood, friendly staff.
              I've been fortunate to have experienced great service and find what I need year-round including our Christmas tree.
              by
                • Recommended
                Huge store, with indoor lumber yard.
                Went with a friend to grab some lumber which they have plenty of. Also wanted to get D-Ring picture frame mounting hardware and they had none, multiple items were out of stock on the shelves for those. Oh well, still a massive store with tons of stuff and easily accessible in the city.
                by
                • DIY
                • Recommended
                Gotta love home depot
                I love that home depots are organized in a similar fashion, where ever I go, I have my bearings.
                by
                • DIY
                • Recommended
                Great Customer Service
                Store associate was able to direct me immediately upon entry to the store. Cashier Jessica # JKT6461 was quite friendly. I will definitely return.
                by
                • Pro
                • Recommended
                Visit another HD if you need assistance.
                Finding an associate to assist was a problem. There was no one around at all.
                by
                • DIY
                More convienent
                Had a lot of items that you find in most Home Depots but I did feel they did not have a wide selection of brands.
                by
                • DIY
                • Recommended
                Help from Julie in appliances
                Julie was efficient & knowledgeable and really added to my overall purchase experience
                by
                  • Recommended
                  Nicest Home Depot
                  I am always eager and happy to go to this store for what I need.
                  by
                  • Pro
                  • Recommended
                  Fantastic Experience!
                  I can't say enough about Brandie, Customer Order Specialist at Store # 1961 or her associate Joseph Trankina, Kitchen Designer at the same store. After communicating to Brandie that we were interested in ordering granite countertops, she immediately put me in contact with Joseph. He was able to answer my questions and explain the ordering and installation process very thoroughly. We ordered our product with complete confidence. I also want to point out that the Countertop Estimator tool on homedepot.com was super easy to use and educated me on the process before I even spoke to Joseph. It helped that we were speaking the same language. He was great at explaining in layman terms information he needed to complete my quote. The quote arrived quickly, we ordered and moved to the next step. The fabricators called within a day of my order to schedule a measure and they are arriving this week. Great process so far and I'll send an updated review once the entire process is finished. Thanks to everyone involved!!
                  by
                  • DIY
                  • Recommended
                  Fast in and out and happy
                  I went to the store to get a car battery I didn't know where to look and the first associate I saw I asked and helped me, got it right away and headed to the cashier, the cashier was very pleasant. thank you
                  by
                  • Recommended
                  Lovely cashier.
                  The cashier Nikita was sweet and patient. She also smelled great.
                  by
                    • Recommended
                    great customer service
                    I always love to shop at the 1961 Elston store because the associates are always very readily available to help and answer every question I have. I really do appreciate your service.
                    by
                    • Pro
                    • Recommended
                    Great service
                    Great customer service and varity of products. Great store
                    by
                      • Recommended
                      Help with a screen
                      A.J. And Julio helped me assemble a screen which they were not required to do and were SO helpful!!!!
                      by
                        • Recommended
                        love Home Depot
                        I really love shopping at 1961, the associates are always friendly and very helpful too
                        by
                        • Pro
                        • Recommended
                        If you know what you want, shopping is a breeze!
                        Ask for assistance for whatever you need and service representative will be with you from the beginning to the end! and with dependable knowledge of other products recommended for what you intended to purchase. awesome.
                        by
                        • Pro
                        • Recommended
                        Great Store Experience
                        The store is clean, warm and well lit. Pleasant shopping experience.
                        by
                        • DIY
                        • Recommended
                        Very pleased
                        Store was clean and all products were readily available
                        by
                        • Pro
                        • Recommended
                        Showing 1-30 of 519 reviews

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