#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(239)433-8090

Rental Center

(239)433-8090

Store Hours

Mon-Tue:
6:00am - 11:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 11:00pm

Sat:
6:00am - 11:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

14655 S Tamiami Trail

Fort Myers, FL 33912

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Customer Store Reviews

  • 4.5 out of 707 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (707)
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Showing 1-30 of 707 reviews
Stephen the excellent store associate
Had 3 projects, wife needed an umbrella set for the back yard I need fittings for a filter and shelves for a closet. We met Stephen he helped us with everything
by
    • Recommended
    Exceptional Customer Service
    My wife and I recently worked with Stephen Marrero at the Fort Myers location (#0276), and we couldn't be more pleased with the experience. Stephen demonstrated a truly customer-focused approach and helped us find a solution that not only worked for our needs—but turned out to be awesome. We really appreciated his assistance, professionalism, and genuine dedication to customer service. Highly recommend working with Stephen on your next home improvement project!
    by
      Store 0276 is awesome! Great staff!
      All materials I need are always there. If a product I bought ended up not being used, I can return with receipt with no problems!
      by
        • Recommended
        Best Paint Department!
        I can't say enough good about this Paint Department. They went above and beyond to make sure I was a happy customer when I left with my paint. They matched it perfectly!
        by
          • Recommended
          Employee attitude.
          I’m from upstate to New York and in my local Home Depot I’m lucky to find an employee to ask a simple question At your story, it appeared that they actually went out of their way to look for someone to assist. It was actually a very pleasant experience.
          by
            • Recommended
            Needed a tool for job.
            Replacement for tool bought 8 years ago.
            by
              Curbside
              Janet J was pleasant and very helpful.
              by
                • Recommended
                Carts all over parking lot.
                The day I was there barely any carts in the store but hundreds all over the parking lot and 3 Employees standing around out side doing nothing but talking. Must be nice to money for nothing.
                by
                  • Recommended
                  Service
                  Employers if present do not know information requested. I was assissted by other customers
                  by
                    I like this store...
                    They have just about everything I need, & professional help in most departments.
                    by
                      • Recommended
                      Great staff, great inventory.
                      I was in a HUGE hurry so I zipped in, made keys, self check out and zoomed out the door. This was only possible because you have a great staff that has assisted me numerous times to find what I need or explain what they think I need. Plus you have a great key duplicating machine that has made perfect keys the first time every time I have used it. Great job on the staff. And I should mention the inventory is and has been good from day one so many years ago.
                      by
                        • Recommended
                        well stocked
                        I am impressed that Home Depot is fully stocked with supplies that are useful in repairing and renovating my home following 3 devastating hurricanes in two years.
                        by
                          • Recommended
                          Customer service
                          I know the company wants to cut back and save money in order for more profits for the shareholders and upper management, however if the staff it’s not in the store, Customer Service is lacking. You never know when a staff member is calling off for the day and then that makes That department short of help giving good. Customer service should be the number one priority. That will boost profits more than anything.
                          by
                            • Recommended
                            McKenzie was a great help to us with our purchase
                            Please hire more people like McKenzie As she was great
                            by
                              • Recommended
                              Well Organized
                              The Fort Myers location is well laid out and organized. Departments are easy to find and even unusual items can generally be located rapidly without the assistance of HD staff. If I can't locate an item, HD staff always knows where it is and most of the time even offers to stop what they are doing and walk me to the proper location.
                              by
                                • Recommended
                                Excellent service
                                Knowledgeable and helpful staff, excellent and helpful cashiers.
                                by
                                  • Recommended
                                  Good solid HD
                                  Well-kept store, good inventory, enough staff. However some of the staff need to be better trained.
                                  by
                                    • Recommended
                                    The Original
                                    I have been shopping at this Home Depot since it opened. I purposely drive out of my way to this store even though one is much closer to me. I do this because the customer service is better and there's more of a selection of products.
                                    by
                                      • Recommended
                                      TYPICAL HOME DEPOT
                                      THE STORE IS USUALLY WELL STOCKED BUT THE STORE INSIDE AND OUT IS TRASHY AND IN THE SUMMER MONTHS IT IS TO HOT IN THE STORE TO SHOP FOR VERY LONG.
                                      by
                                        • Recommended
                                        Home Depot platforms do not accurately track purchases
                                        I have used one credit card for the vast majority of my purchases, and I cannot get in store or online or telephone customer service representatives to generate a compilation of all of my purchases. Incredibly disappointing and has resulted in massive delays in my home renovation projects!!!
                                        by
                                          Damaged
                                          Hose real was damaged but usable and did not have time to wait on replacement. Packing was very inadequate and is what caused damage
                                          by
                                            No Employee Help
                                            This Store was not a good experience for my wife and I as there was no one available at the Paint Counter to assist us.
                                            by
                                              Has just about everything you need in stock
                                              Like the layout of the store but wish they had a section in the parking lot just for contractors so when shopping by yourself you don’t have to push a cart with materials a football field at times to load in your truck. Just my opinion.
                                              by
                                                • Recommended
                                                Poor Service due to zero employees
                                                I stopped using Home Depot a year and a half ago, after corporate forced removal all the retired trades people employees and their expertise in order to make more money. NO one in the stores knows anything about anything!
                                                by
                                                  Whirlpool Refrigerator
                                                  Bought it 2 days ago. I’m unhappy with the bill. Very confusing. The delivery date is too far
                                                  by
                                                    Unusually helpful employees at South Fort Myers, FL
                                                    Please consider recognition/advancement/pay-boost to three employees who gave exceptional service to me late afternoon, Dec. 8th, at your store in South Fort Myers at US41 and Six Mile Cypress Pkwy. They were friendly and took the initiative in being attentive to my needs. The individuals are Gwen (near checkout), Dorothy ("Dot" in electrical), and Ryan (working the parking lot). I observed that they gave the same great service to others. I also saw "Dot" giving great and congenial service the day before, when the store was especially busy.
                                                    by
                                                      • Recommended
                                                      More employees
                                                      I’ve noticed more available employees that can help you recently. It’s the new helpful hardware store.
                                                      by
                                                        • Recommended
                                                        Poor Customer Service
                                                        They said they had 14 quarts of paint In stock. When I tried to buy one they could not find any of them and asked if I would mind driving to Alico location. Store 276 always disappoints the customers.
                                                        by
                                                          Not nearly enough help
                                                          The telephone system is terrible. It's rare that anyone answers
                                                          by
                                                            Safety while shopping at Home Depot
                                                            If you care about your safety I recommend not shopping at this store.
                                                            by
                                                              1 found this review helpful
                                                              Showing 1-30 of 707 reviews

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