Reviews for Ft Myers #276

The manager Bob was called to see what he could do since the price was marked wrong on shelf for a locked chainsaw cage which I had no access to. Bob said it’s not his problem his staff put merchandise in wrong spot. It actually is since they are trained and hired by him. Then he tell floor rep to follow me upfront to make sure I pay for the item like I’m a thief I felt racially profiled! F$&@,Home Depot and im cancelling their credit card! “I can’t breath”!!!!

Denise was very professional and friendly

I like do shopping at Home Depot 0276. Nice and friendly employees, clean store. I always find what I need for my business.

This store has a great costumer service, specially Jerry at the paint department. He is very helpful if you are not sure what you are looking for.

Store was super busy! Everything on my shopping list were available on the shelves. Except for one employee that indicated they could not answer my question the staff was polite, knowledge, and helpful. I had several questions for different products. Check out was quick and easy and the cashier was also polite and thanked me for shopping with HomeDepot. I was disappointed, when shopping for live plants; several were missing instruction tags describing light, height, and care of particular plant

Encountered 3 employees in different departments that assisted me right away. Amy was fantastic in helping find a concrete drill bit. Dante the cashier was also very helpful.

Great store with great, helpful staff! Very satisfied!

I can normally find everything I need in your store which is good. One thing I found extremely dissatisfying is the fact I can't pre order an appliance using a no interest coupon that expires at the end of this month but the appliance won't be back in stock till the middle of next month!

Romain St. Martin did an outstanding job of addressing our kitchen needs. Very customer centered. Easy to get along with and made sure we were getting the best service. I highly recommend him/

This is my favorite go-to Home Depot. I am familiar with the store and prefer to shop there.

The overall store was clean and well organized and have very friendly cashier definitely recommend this store

Not being a contractor or familiar with lots of products I buy it is nice to have some one in the store to explain. The nice thing is that there are always people available to help.

Employees here are knowledgeable, happy in their work, and super helpful.

Excellent store; well stocked; staff helpful and pleasant.

Staff in the store were very helpful. John spend over an hour on the phone locating the product that we needed. When we got to the other store, the product was waiting for us with our name on it.

Store is very close to my 2nd winter home in FORT MYERS FL. I have made many purchases from this store for remodeling needs of our home. I use Home Depot for all my purchases both in FORT MYERS AND IN HUNTINGTON WEST VIRGINIA MY PRIMARY HOME. New kitchen new decking. In Florida flooring and of course paint and floor stain, new fans lights. I have never been disappointed with shopping at HOME DEPOT

Great store shop for all my home improvement there.

The morning contractor staff, Greg, Cathy, Nuno and Larry are always courteous, knowledgeable and very helpful!

The store is located in Bonita Sprongs and not Ft. Myers. a very nice store with lots to choose from. I really like the garden area.

GREAT STORE -- GREAT EMPLOYEES - EVERYTHING YOU NEED !!!

Went to the garden center this AM and everyone was super helpful and friendly. In the past the cashiers I have encountered were not the most pleasant but today they all nailed it. My cashier (Amornrat) even fixed a price issue in 3 plants that didn’t ring up correctly. Even though it wasn’t a big difference in $ she still insisted that she made it right. It is the small things in life that make the difference.

My husband & I had the pleasure to work with Carmen Lopez on 12/30/20. We were in the market to purchase a stove. This stove had to have an oven that would reach the temperature of 550-degrees F. When my husband asked if this stove (Frigidaire FFEH3054US) had the capabilities of getting to 550-degrees, Carmen didn't have an answer. SO, she went into the computer, trying to find the answer for us. Carmen read some documentation on her computer but wasn't sure SO she then contacted Frigidaire and spoke to a representative explaining our concern around the oven temperature. This representative (from Frigidaire) did more research and found that it was the stove/oven we needed. The day we were in your store, Carmen was very busy helping customers BUT she was able to be helpful, thorough, friendly, understanding, etc. to our needs with a smile on her face throughout it all. We are happy to say we purchased the stove and were THRILLED with the service that Carmen gave us. She is a BIG asset to your store/company.

Terrible customer service from the salesperson on the floor in several department. No help from them whatsoever!

Pretty easy to find stuff. Associates very helpful and knew what aisle. Clean and spacious. A chore turned into a fun outing.

Store was clean and helpful employees like Carmen Lopez in the appliance department

I hope you never need help from a manager, they do not exist! Was promised a call when fans arrived, never received a call but product was on shelves when I went to store. Had to return dented frig, what a hassle!!!! Very poor service

My sales cashier was Amornrat, she was so kind and friendly.

Clean and well stocked

This store has been great to work with on several renovations I have been working on. They are very helpful with cutting lumber. I had to cut approximately 30 sheets of plywood spread over numerous trips, and they did it without complaining or charging. They even learned my name after several trips. Nice touch. Greg and the team at the Pro Desk and checkout area have been great to work with.

Prefer the store at 3402 Forum Blvd, Ft Myers Florida 33905.A more customer friendly store.