#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)233-3402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1435 Highway 16 W
Griffin, GA 30223
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Customer Store Reviews

  • 4.7 out of 392 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
Everyone was so friendly.
Cashiers are very friendly in garden center and Mr. Roydric was standing outside with a smile ready to assist In loading my soil and all of my other items into my car.
by
    • Recommended
    Great prices. Easy to find what I need
    I can find things I look for. Good signage & employees show me where things are if I can't find.
    by
      • Recommended
      Second to None Service. Great Pricing.
      Because of Sylvia, Carolyn, Alex, Alton, and other employees, I shop at Home Depot instead of their competitors.
      by
        • Recommended
        Great experience
        I am very happy with my purchase and the sales person.
        by
          • Recommended
          Always helpful!
          I was looking for bolts for a bed frame and when asked, the person working helped me find one and then proceeded to locate the rest of them for me. They are willing to walk with you and go through things to find what you are looking for and they never act as if it is a bother at all. They seem to ENJOY their job.
          by
            • Recommended
            Early Christmas
            I don’t get an early Christmas experience often. It’s been a few decades since my last one.
            by
              • Recommended
              Don’t seem to have much respect for their merchandise
              Been shopping at this store for about three years with few problems, but today reall took me by surprise. Was shopping for a rototiller, but when I looked in the garden section I was rather stunned at what I found. There were five or six tillers there that looked like they had been sitting in the weather all summer due to rust, sun damage and disintegrated cardboard boxes with bottles of oil in them that come with the tiller. Needless to say, looking elseware.
              by
                Love
                I LOVE MY HOME DEPOT. AMEN
                by
                  • Recommended
                  Malaysia was awesome.
                  The girl at the customer service desk, Malaysia was great. I usually come multiple times a week and she is wonderful. Definitely my “go to girl”. Keep up the great work.
                  by
                    • Recommended
                    Great service
                    Terry from Hardware helped me find products I needed even though he wasn't on duty just yet. Has great customer service at this store
                    by
                      • Recommended
                      Poor customer service
                      I said good morning on this wonderful Sunday morning to Shannan. She ignored me. I said “good morning” a second time just in case she didn’t hear me. She ignored me. I questioned her about her behavior. She stated that she nodded and her nod was sufficient enough and she doesn’t like to talk in the mornings.
                      by
                        Horrible Experience
                        My 80 year old father had an encounter with a female cashier with locs today who kicked him out of her line to wait on 2 younger men who were waiting behind him. I am appalled that she treated my father in such a discriminatory manner. I am appalled that she denied him service at her register.
                        by
                          Quality Service
                          I have been shopping at Home Depot for over 30 years. My visit into the Griffin store on 06/29/23 was one of the BEST experiences I ever had at a Home Depot store. Thank you, Ms. M. Rosser for providing me with quality customer service.
                          by
                            • Recommended
                            Cashier Christina was very helpful and nice
                            I absolutely love Griffin Home Depot! I've never had a bad experience there. All of the employees are very helpful!
                            by
                              • Recommended
                              Great
                              Great service and had exactly what I needed. I went on a holiday and was able to check in and out fast.
                              by
                                • Recommended
                                1 found this review helpful
                                Maximum attention to the customer
                                The Griffin Home Depot was well staffed with personnel who were readily available and attentive to my shopping needs. The specific cashier and other representative helping me were knowledgeable and efficient in assisting me.
                                by
                                  • Recommended
                                  Great service
                                  Employees are very good and helpful at the Griffin store
                                  by
                                    • Recommended
                                    Great Store
                                    They consistently go above and beyond. Great store, good location.
                                    by
                                      • Recommended
                                      Easy to purchase granite from
                                      Purchased our granite for our kitchen countertops today. Gail made this purchase, I do believe, the easiest purchase we’ve ever made at any Home Depot. It was a walk in the park compared to other purchases we’ve made in the past.
                                      by
                                        • Recommended
                                        Tops Among Local Home Depot Stores
                                        Though I live closer to a different Home Depot store, I love coming in to the Griffin store due to its friendly and knowledgable staff. Each time I go in, I find what I'm looking for. The store is always generally neat and clean.
                                        by
                                          • Recommended
                                          Terrible customer service
                                          No one ever wants to help you in this store!
                                          by
                                            The best customer service at Home Depot store in Georgia
                                            Any problem, looking for any item, defected items, looking to do a diy job and need suggestions, or returning Damaged items what ever your issues are this store has the BEST MANAGERS WITH EXPERIENCE IN PROBLEM SOLVING. JOSH, TIM, COREY OR DOUG will never let you down.
                                            by
                                              • Recommended
                                              They were all very helpful
                                              Helped me locate stock
                                              by
                                                • Recommended
                                                Customer Service associate "Alex" is Awesome!
                                                Customer service associate "Alex" is Awesome!
                                                by
                                                  • Recommended
                                                  Great service
                                                  Bought a Ryobi tool. The gentleman that helped us, unfortunately we did not get his name, but he is about 6’5”, probably over 45, very nice and helpful. We did thank him, just wished we had gotten his name. Good customer service is so hard to find nowadays.
                                                  by
                                                    • Recommended
                                                    Great store with great people!
                                                    This store has a great team that works well together to get the customer's needs met efficiently! Staff go above an beyond. Overall great experiences.
                                                    by
                                                      • Recommended
                                                      Excellent customer service
                                                      We always receive awesome customer service at the Griffin Home Depot from helpful, friendly associates.
                                                      by
                                                        • Recommended
                                                        We drive to Griffin store for their customer service
                                                        We can go to McDonough store but we find the Hriffin staff is more approachable and helpful. Stock is good, and majority of the time we find what we came for.
                                                        by
                                                          • Recommended
                                                          Helpful
                                                          I purchased some items and I really had no idea what I was supposed to look for. I talked with an associate and they put me in the right direction.
                                                          by
                                                            • Recommended
                                                            Shopping
                                                            Shooter shovel worked great
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 392 reviews

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