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Filter Reviews By:Rating, Profile, Gender, Age (348)
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Showing 1-30 of 348 reviews
Mar 30, 2022
Best Customer Service at this store !!
Genaya and Nick were extremely helpful. They helped me with not only choosing the right product but also went out of their way to help resolve a billing issue I ran into. It took them 30 minutes to resolve and they didn't let go until it was resolved. This effort on their part made all the difference in my shopping at this store!!
by
Recommended
Mar 26, 2022
Friendly staffs
I got my keys duplicated and it was done within seconds and was cheap
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Recommended
Mar 14, 2022
Great Customer Service!!
Whatever you need, they can help you with it. Ask for Lamont and Paula! They were simply the best!!!
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Recommended
Mar 13, 2022
Great Staff Attitude
I congratulate Leonardo Santiago and his staff , including Genaya , for having such a helpful and friendly attitude during my recent visits to the Jersey City location.
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Recommended
Mar 4, 2022
Holland Tunnel Store Is Awesome!!
The Holland Tunnel Store is so clean! The agents and customer service agents are so nice !! My experience shopping there is always pleasant! The stor on Route 440 is not clean at all ..and the workers are rude! I really do enjoy shopping at The Home Depot at Holland Tunnel Store! Cheers :)
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Recommended
Mar 2, 2022
A Little hard to get to
The store is very close to the Holland Tunnel on my first visit and a little hard to get to, but after the first visit I found the way. The parking is all under cover and the store has everything.
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Recommended
Feb 4, 2022
Moving & Remodeling
Art was so helpful today. He is truly as asset to the company. Despite my busy life, it was important for me to leave this review. Ask for Art, leave him a survey, great people deserve acknowledgment
by
Dec 29, 2021
Great Experience
The customer service was great and not rushed. Very important during this Christmas season.
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Recommended
Dec 27, 2021
Great customer service
I was extremely satisfied with my experience at this Home Depot. Tahara, an associate, greeted me as I walked in took care of my returns professionally. Any questions or concerns I had regarding the product and return of it, she answered thoroughly. On my way out with new purchase, Lakiesha cashed me out and even took her time to look up another product for me that I wanted. Unfortunately, that homedepot was out of stock. She gave me instructions on where it may be and made me feel like an important customer. One word to describe my experience, GRATIFIED.
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Recommended
Dec 5, 2021
ALEX (paint dept)
Alex went above&beyond in explaining/educating us about paints. An assent to HD/holland tunnel location. Same with luis(paint) and esli (lumber).
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Recommended
Nov 22, 2021
Really Awesome Customer Service
Eric from the customer service is really helpful!
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Recommended
Nov 16, 2021
Costumer services
Erick and his team goes above and beyond to help the costumer. Great store to shopping.
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Recommended
Nov 15, 2021
super helpful staff
staff went above and beyond to help me with my painting project. gave advice about wait times for curing and advised me about which layers i should not use.
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Nov 8, 2021
Excellent Service w/ Paint
If you ever need help from someone with a wide-range of knowledge and patience to help you get the solutions you need please visit Jeremiah in paint. He will listen and work with you as much as possible
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Recommended
Oct 19, 2021
Terrible Flooring Purchase Experience
I made a flooring purchase. The experience is terrible! Placed the order on 8/9. After waiting for almost two months, on 9/27 One person came, said he can not do the installation. (Super unacceptable & not professional! Why am I waiting this long for someone to tell me they can't do the work!) The flooring installation manager called me said they can't do the work, ask me to cancel and said they will tell Home Depot to cancel as well.
On 10/15, I went to Holland Tunel Store, returned materials, store rep told me they will refund me, and another rep will process the refund on 10/18. 10/19 I called the other rep, she said she can't process the refund.
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Oct 18, 2021
SUPER!!!
First time shopping there and I,m impressed, well-stocked clean, and convenient to get to.
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Recommended
Jul 13, 2021
Great store, close to home, well stocked, and great employees!
Great store, close to home, well stocked, and great employees!
by
Verified Purchase
Recommended
Jun 7, 2021
The staff has always been very helpful - not just simply telling you where stuff is, but making v...
The staff has always been very helpful - not just simply telling you where stuff is, but making valuable recommendations and advice.
Even if it means spending less on something, which shows they view the customer more than some $$$.
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Verified Purchase
Recommended
May 31, 2021
Very well kept. and very convenient for me close to home.
Very well kept. and very convenient for me close to home.
by
Verified Purchase
Recommended
May 26, 2021
Yesenia. The sale cashier was amazing and I was able to find the parts that I needed as well as r...
Yesenia. The sale cashier was amazing and I was able to find the parts that I needed as well as return them easily during my shopping experience I even was assisted with great attention whenever I needed it. The store was clean and amazing and immaculate and the staff were just so helpful it was amazing. The associates were not only friendly and helpful but the sale cashier was just downright the best person in the world to have ever met. She deserves more credit than what she’s given because day in and day out does she come to work and put her heart into what she does you can tell. Maybe things in life are always great for her but at least when she comes to work she’s going to be there into work hard.
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Verified Purchase
Recommended
May 17, 2021
Better deal than other store, but 5 people in appliance department working , no body wanted to en...
Better deal than other store, but 5 people in appliance department working , no body wanted to entertain customer.
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Verified Purchase
Recommended
May 10, 2021
Store is clean and associates are helpful, but as the workers even shared themselves, you're bett...
Store is clean and associates are helpful, but as the workers even shared themselves, you're better ordering everything on-line and only using the store as a pick up spot. Lesson learned, they were completely not flexible on refunds and not open to working out the issue at all. Buy on-line, use this as a drop-off location.
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Verified Purchase
May 8, 2021
Friendly, knowledgeable crew. Visit the paint store and Alex and her team will not steer you wron...
Friendly, knowledgeable crew. Visit the paint store and Alex and her team will not steer you wrong. I hesitated going to the big store instead of a small paint shop but do not regret it. They work fast and know their paints. Super helpful and friendly.
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Verified Purchase
Recommended
1 found this review helpful
Apr 8, 2021
The store employees are super. The store inventory not so much.. The store is clean and fairly we...
The store employees are super. The store inventory not so much.. The store is clean and fairly well organized.
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Verified Purchase
Recommended
Mar 1, 2021
It’s really great shopping at this store.Shelves are well stocked,always someone ready to help as...
It’s really great shopping at this store.Shelves are well stocked,always someone ready to help assist,speedy checkout, and plenty of parking available!.
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Verified Purchase
Recommended
Feb 25, 2021
This store has a much better selection than my local Home Depot. I come to store 6845 when I need...
This store has a much better selection than my local Home Depot. I come to store 6845 when I need special things. Alex in the paint department is a star. Can you help me select just exactly what I wanted, he even explain how his computerized paint mixing machine works. Alex helped at least three other people at the same time he was helping me. All felt valued.
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Verified Purchase
Recommended
Feb 24, 2021
Best home depot i have ever been to out of the hundreads i have shopped at.
Best home depot i have ever been to out of the hundreads i have shopped at.
by
Verified Purchase
Recommended
Feb 8, 2021
just want to acknowledge one of your store employee by the name of INGRID. She was helpful and in...
just want to acknowledge one of your store employee by the name of INGRID. She was helpful and in guiding me to the product I needed and also called someone to acquire the product that I needed that were high up in boxes. She also inform me of future shipments of ice melter that are on the way for purchase.
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Verified Purchase
Recommended
Jan 26, 2021
More than the store, I would Like to recognize Santi who turned a bad experience into a memorable...
More than the store, I would Like to recognize Santi who turned a bad experience into a memorable interaction. I hope your organization can recognize associates like Santi, who shows her commitment to provide resolution and excellent customer service.
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Verified Purchase
Jan 16, 2021
I'm sure I would but I live in Tehachapi California, 93561, so my review is for our store
I'm sure I would but I live in Tehachapi California, 93561, so my review is for our store