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  • 4.4
    out of 280 reviews
  • 89%recommend this product
89%
Of Customers
Recommend This Store
242 of 271 reviews
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Showing 1-30 of 280 reviews
The best team. They get it done!
Jersey City Home Depot is the best team out there. They treat me so well even on my bad days. I was so overwhelmed renovating my first house and Andrew and Terrance went as far as delivering my fences personally. I’ve never had anyone go above and beyond like that for me. Also thank you Terrance, Juan, Devon (floors) for all your help finding materials I needed. Loyal Home Depot customer for life.
by
    • Recommended
    Great store
    One of the employees, his name is BISHOY, he has provided a wonderful assistance,and the register as well
    by
    • Verified Purchase
    • Pro
    • Recommended
    Good
    Good
    by
    • Verified Purchase
    • Recommended
    great store
    the store was clean and the prodocts were easy to find
    by
    • Pro
    • Recommended
    Grate store
    Is berry friendly place to shop, up find every thing you looking for I'm so happy whi this store
    by
    • Pro
    • Recommended
    This has to be the WORST Home Depot experience ever. The guy who cut my blinds (Chris) responded...
    This has to be the WORST Home Depot experience ever. The guy who cut my blinds (Chris) responded in a short and annoyed tone when I asked him to cut the blinds I was purchasing by half an inch. When he finished he handed me the cut blinds in a very dismissive way without even looking at me as he walked away in the opposite direction. I thought that was very rude. Almost every associate I spoke to while in the store had an attitude and acted as if they were annoyed that I asked them for help and seemed to really not want to be bothered. I asked one associate that was just sitting down chatting with another worker where the rug pads were and he described their location. When I asked for a little more detail he just yelled the same instructions louder with an attitude and an irritated impatient tone as if that would help me find it. Of course don’t even think of getting up and actually walking me to the location. That would have taken away from his catch up time with his coworker. The rug that I bought had a white powdery residue all over the top of the plastic packaging so when I took it down off the rack/shelf the powder got all over my coat and clothes which was very frustrating. The lady at the check out registers (Jalessa) was rude. Everything she said to me at check out was in a very bossy, arrogant and condescending tone. I asked to speak to the store manager regarding my experience. The front end manager came over, called the store manager and then told me that he would be a few minutes before coming. After waiting for almost 15 minutes I left. Why should I have to wait that long to speak to the manager? He apparently did not care much about what I had to say. Overall the worst experience I have ever had at Home Depot and one of the worst experiences I’ve had at any store period. Customer service, courtesy and respect are at an all time low here. Is anyone even trained on how to speak to and help customers? It certainly does not look like it. I certainly would not recommend for any one to visit this store. I would like an apology for this horrible experience.
    by
    • Verified Purchase
    The store is close by and provides all necessary product s. The items are of good quality and com...
    The store is close by and provides all necessary product s. The items are of good quality and competitive prices The staff is by and large very helpful and informed.
    by
    • Verified Purchase
    • Recommended
    Friendly and helpful staff and adequate inventory to choose from . shopping was a breeze because ...
    Friendly and helpful staff and adequate inventory to choose from . shopping was a breeze because of staff guidance and display of products.
    by
    • Verified Purchase
    • Recommended
    Outstanding customer service. Good signage. Easy to get what I needed and out quickly. Easy to...
    Outstanding customer service. Good signage. Easy to get what I needed and out quickly. Easy to pay. Very good experience! Thanks!
    by
    • Verified Purchase
    • Recommended
    Great Online experiance made my pic up quick and complete
    Great Online experiance made my pic up quick and complete
    by
    • Pro
    • Recommended
    Showing 1-10 of 280 reviews