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Filter Reviews By:Rating, Profile, Gender, Age (594)
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Showing 1-30 of 594 reviews
Sep 24, 2023
Outstanding Customer Service
Ava checked me out and helped me with a credit application that I had trouble with online due some issues on the Home Depot side. She was helpful, kind, personable, and capable. We need more Ava's in the world for sure.
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Recommended
Sep 20, 2023
Great Service
Great Service. I loved doing this. Thank you for the fun and eventful. We were laughing with the employees It was great.
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Recommended
Sep 16, 2023
Helpful staff
Lisa P was very attentive, friendly and helpful.
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Recommended
Sep 10, 2023
Excellent customer service!!
I went to Home Depot to purchase a hand pump for my Primo water bottle. I encountered an associate by the name of Dalton and to say that he went above and beyond in order to help me would be an understatement! I wasn't really sure of the correct name of the item I needed but He never once acted like he was put out or did not have the time to help me. As a matter of fact, he stayed there until he did help me find the correct item! In a day and time where customer service seems to be a thing of the past, dead if you will, it was so very refreshing to encounter Dalton! As I said earlier, he went above and beyond in order to help me. Dalton is a rare gem in a time where most folks would look the other way instead of giving help! Definitely an asset for Home Depot! Thank you Dalton!!
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Recommended
Sep 5, 2023
Store in Johnson City TN
Great store always clean and they always get you help...great people
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Aug 24, 2023
Great service
We bought a grill last night— the associates were extremely helpful in finding just what we were looking for and in loading it in our car for us
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Recommended
Aug 21, 2023
Home Depot experience
I drove 2 hours to get to this Home Depot. Everyone went above and beyond to help me with my purchase of the 12-foot skeleton. Staff helped me from the time I entered the store to the time I left. I can never thank Kinley in returns and the loading assistant Jarred and another staff member that I can't remember his name enough they were so kind and helpful. I will be back because of the way they treated me. It was a great experience!!!!!!
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Recommended
Aug 19, 2023
Helpful well stocked
Always well stocked and helpful
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Aug 8, 2023
They always have some great items on sale
I love home depot never had any problems with them
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Recommended
Jul 31, 2023
Great Options for Remodel
Remodeling whole house, great kitchen and bathroom products and many products. Friendly and knowledgeable people.
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Recommended
Jul 21, 2023
Awesome customer service
Had a really great experience and Ian B. the cashier was super fast and friendly.
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Recommended
Jul 18, 2023
Great Store
Great workers, great items in stock.
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Recommended
Jul 15, 2023
Very rude cashier.
I went in to find a few discounted pieces to do a small project. Once I got to the register, the cashier (Ava) was being extremely rude to the customer in front of us about his receipt. When it was my turn she argued with me about my items being discounted (they had the purple spray paint on them). Another employee tried to explain it to her but she was rude to them too.
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Jul 13, 2023
Friendly and knowledgeable staff
Naomi was helpful and stayed with us until all questions were answered.
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Recommended
Jul 9, 2023
Great Service
Cashier, Ava was very nice and helpful. Herman S was very helpful locating the materials I needed
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Recommended
Jun 28, 2023
Great customer service
Naomi went above and beyond in the realm of customer service during our visit. She was extremely friendly and helpful.
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May 27, 2023
Sydney @ check out helped me so much!
Much frustration not finding the part I was sent over to find. Three employees unable to assist me successfully....no part in stock.
Sydney listened to my concerns and explained the part could be ordered for me. How easy was that? She helped me so much!
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Recommended
May 26, 2023
Helpful to customers!
I shop a lot for my business. Richie Kort at the pro desk is knowledgeable and has a great attitude. Wish they were all like him!
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Recommended
May 7, 2023
Employee going above and beyond
Aysha at customer service went above and beyond taking her customer service to the next level. Amazing employee and experience.
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Recommended
May 4, 2023
Great customer service
Perry was great and very helpful throughout the transaction. I was in a bind and he helped me out with changing my rental date to a day earlier. He explained everything, answered my questions, and was very polite. Thanks Perry.
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Recommended
Apr 28, 2023
Nice cashier
Dylan checked me out today and he was very efficient and kind.
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Recommended
Apr 28, 2023
The best home depot
I love the customer service I get when I come into the store… Indiana is a very good cashier!!! I WAS IN SELFCHECK OUT AND INDIANA HAD ALREADY SCANNED MY ITEMS BEFORE I OULD EVEN BLINK MY EYES… this young lady awesome… I love the fast service… GET EM IN AND OUT!!! No waiting waiting
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Apr 23, 2023
Home Depot online is chesper
I put the exact same items in an online shopping cart by using the barcodes of the physical items and they were cheaper online
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Apr 8, 2023
Knowledgeable — Professional — Personable Team
From the janitors to the managers every employee I’ve run across at the Johnson City Home Depot has been incredibly willing to help me or find someone who can. Kudos to all of you. Thanks !!!
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Recommended
Mar 26, 2023
LOOKING FOR GREAT CUSTOMER SERVICE?-VISIT The Home Depot - #0701 Johnson City
This store has the best selection of products available and the ABSOLUTE BEST customer service available!!! Keep on training the employees the way you are! They actually come to you and ask if you need help. You don't find that any more.
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Feb 28, 2023
Friendly, quick to help
Unlike many stores these days, Johnson City Home Depot’s employees are upbeat and really ready to help. You hardly have to look for one because they initiate assisting with “How ‘r’ u doing today? Is there something I can help u with?” great job- team!
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Recommended
Jan 30, 2023
Excellent service!
I recently moved from California where I lived at Home Depot. The customer service wasn’t even close to what I have experienced at this Home Depot. The employees welcome you, are kind, and knowledgeable. They even sing inspirational song in the morning to create the right mood of service for the customers. Best Home Depot! Thank you!
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Jan 16, 2023
Recent Move
I recently moved to Johnson City. I am glad that there is a Home Depot in town. I am familiar with your stores and their layout. I am also familiar with your products. It has been helpful to fix up the place I am living. I recently retired and have enjoyed the shopping experience.
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Recommended
Dec 29, 2022
Great experience
Fantastic store help and extremely knowledgeable employees ..great tool display clean and orderly
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Recommended
Dec 27, 2022
Still Cannot Believe the AMAZING Customer Service!
Typically I go out of my way to avoid shopping this time of year, however, David and Ruth were true customer service All-Stars at my local store! Hard to imagine how difficult retail can be during the holidays for staff and yet these local hero’s went above and beyond to assist my wife and I get a brand new start into the Ryobi ecosphere and made us feel at home and welcome. David’s product knowledge and willingness to share was unequalled by any DIY store experience I have ever had and Ruth really put a bow on it, as they say, at check out with exemplary hospitality and efficiency. Looking forward to completing projects with my new tool set and expanding my collection.