#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(508)263-5404
Tool & Truck Rental(508)263-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
701 Boston Post Rd
Marlborough, MA 01752
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Customer Store Reviews

  • 4.5 out of 317 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (317)
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Showing 1-30 of 317 reviews
I love this store. It's been my store since I bought my first home (which I'm still in) 4 years ...
I love this store. It's been my store since I bought my first home (which I'm still in) 4 years ago. It has been a major part of the entire restoration of both indoor and outdoor care.
by
  • Verified Purchase
  • Recommended
Hard pass. Employees aren't friendly, management completely ineffectual
Hard pass. Employees aren't friendly, management completely ineffectual
by
  • Verified Purchase
Great place.. Clean, well stocked and friendly environment. happy to shop here.
Great place.. Clean, well stocked and friendly environment. happy to shop here.
by
  • Verified Purchase
  • Recommended
Everyone is fantastic it’s a great store!! Heidi is always helpful she is the best !!
Everyone is fantastic it’s a great store!! Heidi is always helpful she is the best !!
by
  • Verified Purchase
  • Recommended
Had a major issue with a appliance order, "but" Management stepped up to correct my issues grea...
Had a major issue with a appliance order, "but" Management stepped up to correct my issues greatly appreciated
by
  • Verified Purchase
  • Recommended
The home depot is a great store, with great products., Great organization, but dynamic lack betwe...
The home depot is a great store, with great products., Great organization, but dynamic lack between employee and customer, both in the internal area of ​​the store and in the works carried out with the material of the Home depot., Such as visiting, showing interest and options to improve the progress of the work ..
by
  • Verified Purchase
  • Recommended
Associates are friendly, the store is clean and fairly easy to navigate!! 10/10
Associates are friendly, the store is clean and fairly easy to navigate!! 10/10
by
  • Verified Purchase
  • Recommended
Needs more registers for check out and all registers such take cash or credit. Not one registers ...
Needs more registers for check out and all registers such take cash or credit. Not one registers for cash and on for credit it make getting out harder and stressful
by
  • Verified Purchase
Went out of their way to get me the item I wanted. Thank you for making shopping easy.
Went out of their way to get me the item I wanted. Thank you for making shopping easy.
by
  • Verified Purchase
  • Recommended
Rev went above and beyond to help me with my purchase! One of the best Customer Service experienc...
Rev went above and beyond to help me with my purchase! One of the best Customer Service experiences I had, and the best one I had at THD!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Cashier Valerie is the worst cashier I have ever seen , I will cancel my homedepot credit card an...
Cashier Valerie is the worst cashier I have ever seen , I will cancel my homedepot credit card and I will start working with Lowe’s only. She was very rude and had no idea about her store rules.
by
  • Verified Purchase
We ordered 2 unfinished cabinets- one came in looking like a forklift drove through one of the do...
We ordered 2 unfinished cabinets- one came in looking like a forklift drove through one of the doors. Jessica took us back to investigate the damage though she had already ordered another one for us. She allowed us to take the damaged cabinet minus the damaged door so we could continue our project. When I retrieved the door yesterday, the whole cabinet was there and I was amazed that it took the cashier so long to find a phillip's screwdriver so I could take the door off. She did find one and I got the door. While waiting in line to pay for my other item, Jess was walking by and I said hi. She saw the door and was truly grateful that I had gotten it and that our project was not held up. 5 stars to Jess!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Do not ask anything to an associate under name Mary she doesn’t have any customer service and she...
Do not ask anything to an associate under name Mary she doesn’t have any customer service and she might walk away from you like you are sick or have leprosy other than that the rest the store are friendly.
by
  • Verified Purchase
  • Recommended
very nice experience
very nice experience
by
  • Verified Purchase
  • Recommended
Great management and customer service.
Great management and customer service.
by
  • Verified Purchase
  • Recommended
Always liked this store until now. Went to purchase some flooring. Spent about an hour trying ti ...
Always liked this store until now. Went to purchase some flooring. Spent about an hour trying ti get help and none to be had. Not happy.
by
  • Verified Purchase
When our very expensive refrigerator died after 18 months and we couldn't get anyone to come out ...
When our very expensive refrigerator died after 18 months and we couldn't get anyone to come out and repair it and the Manufacturers Customer Service was useless (LG) both the store and Home Depot corporate offices bent over backwards to help my family out.
by
  • Verified Purchase
  • Recommended
safe and neat
safe and neat
by
  • Verified Purchase
  • Recommended
great assistance from staff
great assistance from staff
by
  • Verified Purchase
  • Recommended
GREAT STORE AND ORGANIZED
GREAT STORE AND ORGANIZED
by
  • Verified Purchase
  • Recommended
I have to say - customer service is excellent at The Home Depot, East Marlboro - and served with ...
I have to say - customer service is excellent at The Home Depot, East Marlboro - and served with a cheerful attitude! Everyone "knows their stuff"!
by
  • Verified Purchase
  • Recommended
I have shopped at this Home Depot in Marlboro for a number of years, and have found that each of ...
I have shopped at this Home Depot in Marlboro for a number of years, and have found that each of their employees seem very well trained, courteous, and knowledgeable about their products and where the stock is located. They are quite helpful in offering advise for a project, too! If you ever need to return an item, their customer service desk is well attended, and helpful. There are a lot of innovative products throughout the store as well. I can recommend with confidence The Home Depot in Marlboro.
by
  • Verified Purchase
  • Recommended
This store is grossly understaffed, understocked and underperforming. It’s not very coved safe ei...
This store is grossly understaffed, understocked and underperforming. It’s not very coved safe either. Generally, the store is a pig pen.
by
  • Verified Purchase
They don't use masks to protect the costumer
They don't use masks to protect the costumer
by
  • Verified Purchase
Super close to our home and usually welll staffed and clean.
Super close to our home and usually welll staffed and clean.
by
  • Verified Purchase
  • Recommended
Got no or misleading info on a multi-thousand dollar project Not an enjoyable experience
Got no or misleading info on a multi-thousand dollar project Not an enjoyable experience
by
  • Verified Purchase
Always has sufficient quantities of their product in the store.
Always has sufficient quantities of their product in the store.
by
  • Verified Purchase
  • Recommended
they employees are very helpful
they employees are very helpful
by
  • Verified Purchase
  • Recommended
Long-time experts in the 2 departments we've visited so far were extremely helpful. All staff wer...
Long-time experts in the 2 departments we've visited so far were extremely helpful. All staff were very friendly & helpful.
by
  • Verified Purchase
  • Recommended
I find the Marlboro store to have a more helpful group of employees then others I’ve been in
I find the Marlboro store to have a more helpful group of employees then others I’ve been in
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 317 reviews

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