Reviews for N Santa Ana #6680

Every time I have gone into this store for plumbing parts I have received excellent, patient advice. Thank you.

Excellent customer service and friendly staff.

assistance is friendly, helpful

I normally go to this store whenever I need certain items to complete my home fixes. I am sometimes surprised that Home Depot carried such uncommon items.

Cashier Roxeen was extremely rude to me and my son while checking out in the garden department. I waited over 20 minutes for someone to help assist me with a heavy item. I will DEFINITELY be shopping elsewhere next time I need garden supplies.

The staff are always friendly and polite. They know exactly where everything is so they help you locate things easily.

This Home Depot is a very busy and messy store, but the staff are nice and they do seem to always have what I need. I try to avoid going here only because the parking lot has more debris than any of the 7 Home Depots and Lowes, and HD stores that I frequent. I ran over a used utility blade that slashed my tire more than 1/4", which meant I had to replace it. Luckily made it to America's Tires before I was flat. This is the closest HD to my house, so I feel like I should support my neighborhood businesses, but the parking and loading layout really needs to be improved and it needs to be cleaned better (or the shoppers need to stop dropping all their crude and trash in the lot).

Very helpful employees. Everything I needed was in stock.

Great store to shop at. Nicest people I have seen out of all the Home Depot stores. I always shop for my tools here.

The customer service was excellent! Rebecca assisted me with all my needs and was very helpful and patient with me.

The store was very clean and the associates were friendly and helpful.

The store always has a wide variety of plants and flowers. Perfect for my gardening! Best of all, the employees are always happy to see you.

I give this store a 10/10. I have been coming to this s store for several years and never disappointed.

been going here for years - very lightly staffed - hard to find someone that really knows anything - usually there are a few folks that have the knowledge required - They usually have what I'm looking for - Lowes has better selection of ceiling fans - sometimes the selection is minimal - The isles always seem to be cluttered making it hard to navigate with a cart. I will continue to shop there - just thought I'd share some thoughts.

Cashier Vanessa Moraga is a great example of why Home Depot can always be reliable in regard to customer satisfaction. She showed great knowledge and concerns when answering my questions. Thank you.

This is a great store to run in if you need something. You can get some good advice on projects from the more mature employees. This location tends to gear towards contractors and the trades more than homeowners, though; if you want to shop closets or tile, for instance, I recommend the Tustin Marketplace store.

Poor customer service by manager

Great, efficient service. I go out of my way to do business at this store as they are consistently outperforming the other home improvement centers in the Los Angeles regional area. Great job!

clean, bright, stocked. overall nice peole. great store

One of the Best in the OC! Excellent customer service! You will receive a smile and a hello from associates as you walk by even if they are not the one helping you directly. For So Cal, this store feels more small town in their approach for going the extra mile and not giving up until you find what you need. Look for Cliff in plumbing.....He is a superstar, kind, and knowledgeable with 14 years experience on the job.

What I like about your staff, They always with a friendly smile.

My husband and I have been shopping at this Store for the past 17 years, we love the way all associates are always willing to help. Great service, clean store and we always leave the store with what we need and more.

All of Home Depots are the best but this is special! My home town!!!! Thank you! Santa Ana Crew!

Great people

Great store to shop at

store give good service

i visit the store on 11//30. I was the second person on line to be asssit, however it took more than 15 minutes to get help. The cuistomer in front had to return to the cashier to tell her he was not charge for the items he already have in ihis basket. He also indicate the cashier took the receipt and put it away. I witness the cashier to questioning the customer about what she did whit the receipt. She went ahead and rang the order wrong again because she put items back in the basket and then she forgot. Finally she collect the money and THEN she start to look for the old receipt in the trash can and found it!!!. Line was long more than 7 customers waiting , I told the cashier to please hurry , she instead of acknowledging the delay and her mistake, turn around gave a look and shout me off. She indicate was talking to her lead and say "thank you " and turn around. The lead person Sandra did the same dint listen to me and they continue on their mini brief. I report this behavior to Ignacio the store Manager , who was attentive. People like the cashier that mistreat me should be tough how important is to have a job and be respectful, I was not asking for anything other than to take care of my purchase in a quick manner after she corrected her mistake.

This store is awesome. The associates are great. Every time I come into the store the associates are friendly and very helpful.

Good place for buy everything

The cashiers at ts store are always very friendly and outgoing. They are also efficient at checking out the customers. Great job to all the cashiers at store #6680