#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(480)348-7401
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15499 N Hayden Rd
Scottsdale, AZ 85260
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Customer Store Reviews

  • 4.8 out of 459 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
Your sale asscoiate John Greenhalgh was the most helpful associate I have ever come across in all of my years shopping at Home Depot!
I have shopped at almost every Hone Depot in town & never came across such a kind, helpful associate....he deserves a raise!! If all customer service were as great as he was shopping would be a breeze :-)
by
  • Verified Purchase
  • Pro
  • Recommended
SUPER STORE
THE STORE VERY HELP FULL ALL TYPE ONE STOP YOU NEED HOUSE MAITIANCE ITEM PERFECT GUIDELINE ASSITANCE.
by
    • Recommended
    Tony
    Great experience with Tony!! He was extremely knowledgeable and very friendly.
    by
      • Recommended
      Exceptional service
      Alex in lumber went above and beyond to make sure my needs were met. I highly recommend this Home Depot.
      by
        • Recommended
        Horrible Customer Service
        Be aware of Kelsey at the Services desk. Worst experience ever.
        by
          Great People!
          Besides just enjoying spending time shopping in most home stores, this one is very special. Always great people doing their jobs. Very helpful and polite. My first choice every time.
          by
          • DIY
          • Recommended
          So Helpful
          Raul was particularly helpful. He helped us look for tools and loaded the heavy salt pellets in our cart.
          by
          • DIY
          • Recommended
          Fast service
          Very fast efficient service and knowledgeable staff made for a fast in and out trip!
          by
            • Recommended
            Always enjoy shopping at my local HD
            Staff is always helpful and friendly at this store ~
            by
              • Recommended
              Great store overall!!!
              This store is my favorite to shop! Very clean! Wish they would offer coupons
              by
                • Recommended
                Good SHopping Experience!
                The youg man who helped me was great! Knew what I needed to solve my problem, and suggested some options. Seemed very knowledgable...
                by
                • Verified Purchase
                • DIY
                • Recommended
                great service
                Great service, knoweldgeable and experienced help. The store associates are always so helpful.
                by
                  • Recommended
                  Always friendly and helpful staff
                  I drive past Lowes to get to Home Depot. Better staff and better selection. Store is always clean and neat.
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  EXCELLENT PROMPT SERVICE
                  The associate assisting with my refund was excellent - I was able to be in and out of the store - especially since I was pressed for time!
                  by
                  • Pro
                  • Recommended
                  Great Prices
                  Great prices on product i was looking for. Happy and friendly staff. Keep up the good work!!
                  by
                  • Pro
                  • Recommended
                  Home Depot ROCKS Black Friday!
                  On Black Friday, these Home Depot sales associates top the charts! They were helpful and readily showed me where the items on my list were located! Most items were up front and easy to spot. One item was hard to find and an associate hunted it down, went to the location and brought one up to the front for me!! Now, that's super service on any day, but is exceptional service on a busy Black Friday!! They had sufficient stock of the specials I wanted, and took the time to discuss the various options to help me with my purchasing decisions. This was a fun experience -- the happy sales people and great deals made this Home Depot the highlight of my Black Friday shopping!!
                  by
                    • Recommended
                    Great associate experience
                    Tom was a great associate we would recommend to everyone we know
                    by
                      • Recommended
                      Good Store to shop
                      I have always enjoyed shopping at this store. The people are always helpful and nice. I will recommend Home Depot.
                      by
                        • Recommended
                        Great experience, love working with Sue from the appliance department!!
                        Sue in the appliances dept., was extreemly helpful. She is one of the main reasons I made my purchase at the store.
                        by
                          • Recommended
                          Excellent customer service!
                          The store associate went above and beyond to help me. Fantastic customer service!
                          by
                          • DIY
                          • Recommended
                          This is MY Home Depot!
                          My Home Depot is Great! Like all Home Depot's, it's that friendly "at home" feeling!!
                          by
                          • DIY
                          • Recommended
                          led info
                          helped me understand confusing led light info to make change over from outdated low volt landscape to better systems many thanks
                          by
                          • DIY
                          • Recommended
                          GREAT EXPERIENCE!
                          WENT TO BUY A NEW WASHING MACHINE AND GOT A VERY KNOWLEDGEABLE, FRIENDLY ASSOCIATE. IT WAS A REALLY NICE EXPERIENCE.
                          by
                            • Recommended
                            Great Shopping Experience!
                            While purchasing appliances at Home Depot, I found the experience very pleasant. The store was well-organized and clean. The sales associate was very knowledgeable and went the extra mile to demonstrate features and answer questions.
                            by
                            • Pro
                            • Recommended
                            Appliances
                            had to go back 3 times to get help...first two times not enough help on floor...am totally redoing kitchen needed appliances, cabinets and counter tops....ordered cabinets someplace else due to lack of help in store...may go back to order counter tops...BUT did order all my appliances from Home Depot....wait time is too long, sometimes hours,,,I do not have time to stand around and wait...did make appointment but then had to cancel......still indeed of windows, doors lights (15) ceiling fans (4) outdoor lighting, kitchen and bath sinks, toilets......do not have time to waste standing around Home Depot, want to zoom in and out......but that's how I shop, I know what I want, just need someone to write it up and deliver......I do shopping on line then go look at it...made mistakes before on toilets with the top mount flusher...this time I want side handle.....under counter sinks......also went somewhere else for floor tile and carpet.....
                            by
                              • Recommended
                              Excellent Customer Service at the Customer Service Counter
                              Justina at the Customer service counter was awesome. She was very friendly and very helpful. She went out of her way to make my purchase satisfying. I've been to many Home Depots and have been very dissatisfied with the service provided. Justina has taken a huge step in restoring my confidence in Home Depot. Justina and the Home Depot store #0472 on Hayden RD in Scottsdale ROCK!!!!!!!!
                              by
                              • DIY
                              • Recommended
                              Ignored every time I shop at this store.
                              Ignored by store associates in every department. Many employees hanging around.
                              by
                              • DIY
                              Awesome Place to Shop!
                              PRODUCT AVAILABILITY IS EXCELLENT!!! Personell is extremely helpful and Associates provide GREAT ASSISTANCE!!!
                              by
                              • Pro
                              • Recommended
                              Very Nice Employees
                              Two employees offered me help before I even had to ask. Both of the gentlemen knew exactly what I was looking for and where to find it. Very Nice!
                              by
                              • DIY
                              • Recommended
                              Assistance readily available on this visit
                              Had several items to find. Able to find associates, or was approached by them readily. It isn't always that way, though not bad nearly all the time when I shop there.
                              by
                              • DIY
                              • Recommended
                              Showing 1-30 of 459 reviews

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