#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)282-4762
Tool & Truck Rental(714)282-4768
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1855 N Tustin Street
Orange, CA 92865
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Customer Store Reviews

  • 4.5 out of 423 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (423)
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Showing 1-30 of 423 reviews
Always satisfied with shopping at Orange store
Store is typically clean, well organized, easy to shop and associates are friendly and willing to help. We were even given the difference in price last year when a grill was advertised for less after we bought it. Can't recall ever having a negative experience.
by
  • DIY
  • Recommended
Reliable place to get what I need to get the job done.
the store was clean and was able to find what I needed.
by
  • Verified Purchase
  • Pro
  • Recommended
good experience all around
everyone was very helpful would go to this store agin had a bad experience the weir canyon store
by
    • Recommended
    Great Store - Fast and Knowledgeable Staff
    I had a great experience at this store. Went in with not a lot of time. I asked several associates for help to find items and they very quickly pointed me to the correct aisle. That really made the difference in my visit. Also, I asked the plumbing department for help and they were very helpful. Thank you
    by
    • DIY
    • Recommended
    ALEX ROCKS...!!!
    Alex was awesome! There was a price difference between what we found online compared to what we found in the store. Alex offered to effect a refund of the difference and did s quickly and efficiently. Our experience with Alex will bring us back to this store.
    by
    • DIY
    • Recommended
    Excellent Customer Service
    While purchasing doors for our home David was very knowledgeable, helpful and patient. We had to return 3 times to be 100% sure we had the correct messurments for each door as none were standard size. David provided excellent customer service. Once our door came in, after some confusion, Glenn went out of his way to make sure we had our doors and Sam also came along to make sure we were 100% happy with the doors. They both personally delivered them, helped my husband carry them in after making sure we had all the correct sizes and styles we ordered. Looking forward to working with Sam again for our large patio door in the future.
    by
      • Recommended
      Awesome customer service employee
      Recently I had to deal with an issue at Home Depot and this location has continuously been my store of choice for convenience of location and wonderful service. On my latest visit I had to handle a customer service related issue and Rosanna in the Customer Service Department was awesome in helping me solve the problem. She was very busy that day, but took the time and effort to deal with numerous calls and research to finally come to a resolution. I commend her professionalism, patience and knowledge in working through this issue. Thank you, Rosanna, and the management of that store.
      by
        • Recommended
        AMAZING STAFF!
        The Store Associates at Home Depot are ALWAYS willing to help with a SMILE! I NEVER have to look for someone for assistance!
        by
        • DIY
        • Recommended
        Nice store experience
        The store was very nice and clean. I had a good experience with the associate Sarah she was very helpful and kind.
        by
        • Pro
        • Recommended
        Paint Department Wait
        If you have half an hour or an hour to kill, you can stand in the paint department waiting for service. I gave up and left without paint.
        by
        • DIY
        Great store
        Store was clean and employees friendly and helpful.
        by
        • Pro
        • Recommended
        Getting my new BBQ
        All of the employees were very helpful and friendly during a holiday sale, I was very happy with overall experience and will continue to shop at this Home Depot
        by
        • Pro
        • Recommended
        Happy experience
        The associates are very helpful and friendly. it is nice to shop at this location
        by
        • DIY
        • Recommended
        everyone smile at you ,it make your day more happy!!!!
        i was so happy to see everyone smile at you and ask you if you need it any help.
        by
        • Pro
        • Recommended
        Very positive experience at this store
        I had a challenging situation: I needed to find a blackout roller shade large enough to fit the sliding glass doors in my bedroom, but I was very lucky to have a wonderful sales associate, Veronica McCain, who was determined to find a solution to the problem — and she was patient, tireless and delightful in doing so. The store had the item I needed at an affordable price. I would definitely recommend Home Depot/Orange for your home-improvement needs!
        by
          • Recommended
          Great Customer Service
          I received great customer service in flooring dept. also while checking out
          by
          • Recommended
          Store was just ok
          check-out was very poor!!!!! self check-out did not work and the check-out clerk took way to long
          by
            Terrible customer service.
            I would give less stars if it was an option. Poor customer service
            by
            • Pro
            very helpful people
            Very helpful people and the garden center is conveniently located plenty of parking.
            by
              • Recommended
              SURVEY
              IT TOOK SO LONG FOR HELP. I WAITED FOR 30 MINUTES. CASHIER WAS SO BUSY AND DIDN'T HELP ME.
              by
                • Recommended
                Window Personnel know it all!
                We were looking for window blinds and we had the best help for our project.
                by
                • DIY
                • Recommended
                better store experience than the one i go to by my house in L.A
                Kathy your a great employee there keep up the awesome work loved the time you took to help us out thanks... George and Ann
                by
                  • Recommended
                  Great experience with the cashier
                  Regardless if you find what you want or not. If you check out with Dinorah she always is freindly and makes your day that much better.
                  by
                  • Pro
                  • Recommended
                  Great Customer Service in the Garden Department
                  Thank you for the great suggestion on purchasing Garden Soil. My family and I were going to buy four bags of the $7.97 bag of soil, when we were told we can save more buy purchasing the $1.88 bags of soil. So we did, and we saved so much that we bought more of the $1.88 Bags. You guys are awesome, we will definitely be back to fill up our trunk with more of those awesome deals. Thank you garden department, thank you Home Depot. The Castaneda Family
                  by
                  • DIY
                  • Recommended
                  AWESOME, STAFF VERY INFORMATIVE
                  store is always clean and merchandise easy to find. the greeters at the main entrance always amazing and friendly
                  by
                  • Pro
                  • Recommended
                  Great experience
                  The store was clean and orderly. What was hard to find, an associate would actually walk you over to it's location. Keep up the good work. Would love to win the $5000.00Home Depot Gift Card for my opinions.
                  by
                  • Verified Purchase
                  • Pro
                  • Recommended
                  Great store experience
                  The associates were smiling and very helpful! A real pleasure
                  by
                    great mulch / awesome service
                    We are Xeriscaping our yard, we found colorful and vibrant mulch at such an amazing price! Mike S. in building materials provided the best customer service we've ever experienced at home depot. Thank you Mike for making our day effortless (3/18/2015)!!
                    by
                    • DIY
                    • Recommended
                    by
                      • Recommended
                      by
                        • Recommended
                        Showing 1-30 of 423 reviews

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