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Service at the store has dramatically declined since 2003 when I started patronage at the store. A number of store employees are currently not knowledgeable about the store products. I asked three different store employees about a product the other day and was referred to three different aisle numbers. I strongly recommend additional training and/or retraining employees to be verse about products and to be extra courteous and friendly to customers in the store. Competent employees should walk around the store aisles and offer assistance to customers that look puzzled. The Pandemic has made the store atmosphere not so desirable. Let's improve. Also, for approximately the last two years, I have been following up with Home Depot to offer Apple Pay as a method of payment. Other major stores have implemented Apple Pay for the convenience of their customers. So good not take your wallet/credit card out and just pay with your Apple Watch. I do it all the time going with times. This request that has been submitted a number of times in person and in writing and each time has fallen upon on deaf ears. Home Depot executive management will not budge on the item. I may need to post a review on Yelp should my request continue to fail to be granted.
Store was clean and neat. Items were easy to find.
clean, neat, items easy to find
Great store with employees who are very helpful! Ashley (cashier and customer service) went above and beyond on multiple visits and John in gardening did the same today. They were very efficient and knowledgeable! lmk
Maria at customer service should not be in "Customer Service". She is rude, does not greet you with a smile or say "thank you". There was a long line and she was short and cold to everyone. I guess helping you is an inconvenience.
This store used to be located within the Savi Ranch area years back. I am glad they did not close or move to another location. I have always had a great experience when visiting the Pullman store. The help goes above and beyond if you need any assistance. Please stay open for all of us fans Regards,
the sales associate in the electrical dept. was awesome in helping me to select the items I needed to complete my project