Q:Can this be attached/anchored to trex decking, if yes how?
by|Jun 4, 2019
1 Answer
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A: No, it is not recommended for trex decking.
by|Jun 26, 2019
Q:Can this be painted in white?
by|May 4, 2018
3 Answers
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A: It comes stained but not lacquered. I would imagine you could paint it with a good out-door paint and it would weather better.
by|May 5, 2023
A: No, this piece is already stained.
by|May 5, 2023
A: Hi Val, this swing will arrive with a cedar stain already on it. Thank you.
by|May 5, 2023
Q:What is the grade of the cedar?
by|May 1, 2018
1 Answer
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A: I'm not a wood expert, but here are my observations: Entire swing is 300 pounds, including 52 metal cylinders; my impression of the wood was heavier than balsa but light as very dry pine. It came stained but not lacquered; despite its smelling like cedar, I have doubts. I've certainly touched cedar play-sets that were smoother and felt more solid.
by|Mar 23, 2019
1 found this answer helpful
Q:How Difficult is this to Put Together. And How Long does it Take? And Warranty
by|Apr 14, 2018
4 Answers
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A: Remember to keep the shipping label off the box it arrived in as part of warranty registry. (I'm a buyer; I can't answer what you really want to know.)
by|Mar 10, 2019
2 found this answer helpful
A: As long as you organize the parts in assembly phases, as suggested, this wasn't a difficult project. I'm a middle aged woman, paced myself over several days, and it came together without any problems. I'm certain a couple of men used to doing this type of project could finish in a day or less.
by|Dec 13, 2018
2 found this answer helpful
A: I took two days, several hours each. I needed a partner when connecting the second side to the first roof cross-member, but aside from that it was a one-person job. Hardware pouches were well-labeled (although not all wooden members were). You'll need tools that aren't provided (cross-tip and flat-head screw-driver, 13mm socket or adjustable-jaw wrench), but nothing too exotic.
by|Dec 13, 2018
2 found this answer helpful
A: Hi Susie, We include step-by-step instructions that are easy to follow. However, assembly can vary based on skill level, number of helpers and time availability. This product includes a 1 year full warranty and a 5 year pro-rated warranty on wood. Thank you.
by|Dec 13, 2018
2 found this answer helpful
Q:What is the weight limit
by|Apr 6, 2018
3 Answers
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A: Owner's manual recommends maximum weight of 600 pounds.
by|May 5, 2023
1 found this answer helpful
A: 500 lb is the weight limit of this product.
by|Mar 10, 2019
2 found this answer helpful
A: HI Georgia, This swing has been tested up to 600 lbs. Thank you.
by|Jun 3, 2019
3 found this answer helpful
Q:what is the return policy for this product? Is there any way you guys install this for me? I live...
by|Mar 12, 2018
2 Answers
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A: Hi Surbhi, this 3-Person Wood Patio Pergola Swing in Cedar has a 90-day return policy. Additionally, the Home Depot does not install pergola swings, but you may be able to find a Home Depot recommended professional in your area at proreferral.com. Please visit proreferral.com or call 1-855-723-2266 for further assistance with this particular project inquiry. Thanks for shopping Home Depot!
www.proreferral.com/
by|May 5, 2023
A: It arrived damaged, and I had no trouble returning it to the store.
by|May 5, 2023
Q:Does Home Depot have installers and assemblers for hire?
by|Oct 20, 2017
1 Answer
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A: Yes, to inquire about assembly / installation costs and services please visit www.homedepot.com/services or call 1-855-752-3352.