Q:I have three walls in my walk-in closet. How do you turn the corners?
by|Apr 9, 2024
1 Answer
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A: Hello,
Please send in an email with this inquiry to help@ames.com
Thank you for your inquiry.
by|Apr 28, 2024
Q:Is the width adjustable? My closet is 115" wide.
by|Sep 30, 2021
1 Answer
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A: Hello,
The width is adjustable cutting of the wire shelving may be required.
Thank you for your inquiry.
by|Aug 5, 2023
1 found this answer helpful
Q:Where is my closet system. It was supposed to arrive NLT 19 Sept.
by|Sep 21, 2021
1 Answer
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A: Hello,
Please contact Home Depot customer service for your order inquiries. We do apologize for the inconvenience.
Thank you for your inquiry.
by|Sep 21, 2021
Q:It shows the complete closet kit is just contained in a single box. Can you please give me the dimensions (L x W x H in inches) of the box. I need the dimensions in case I ship it to my relatives in the Philippines. Thanks.
by|Aug 28, 2021
1 Answer
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A: Thank you for your recent inquiry with The Home Depot.
The shipping dimensions are:
64.7 D
13.3 W
3.4 H
Weight 44.65
We appreciate your business and look forward to serving you in the future.
by|Aug 5, 2023
1 found this answer helpful
Q:I have a walk in closet with four walls. I do not have a single wall that is 7 ft long, but can i break this system up into smaller sections to put on different walls, or do I need to buy a different system?
by|Sep 8, 2020
4 Answers
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A: You can break it up! The only thing is that you will have to cut the hanging bar. If you have a saw that cuts metal, it isn't difficult to do. Or you can just hang your garments from the shelf instead of the hanging bar. It's a wonderful shelving system and I would purchase again!
by|Aug 5, 2023
2 found this answer helpful
A: I've install well over 50 of these units. They're great and versatile, I'm not sure how handy you are with power tools. But if you're not a power tool person a hack saw and a little elbow grease and you can cut this unit to any dimensions you need. Just measure twice before you cut.
by|Aug 5, 2023
3 found this answer helpful
A: This unit can be configured any way you want it. You may need to purchase additional supports and/or brackets, but it is a highly customizable system.
by|Aug 5, 2023
2 found this answer helpful
A: Can pretty well be put together the way that you want it to be to fit your closet !
by|Aug 5, 2023
2 found this answer helpful
Q:What pieces are included in this 7' -10' kit?
by|Aug 1, 2020
2 Answers
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A: I took this information from the Home Depot website. This includes all that comes with the kit and lists additional tools you will need for installation.
https://images.homedepot-static.com/catalog/pdfImages/9e/9e2fbac3-5ede-4988-b9fc-da7d48813ad0.pdf
by|Oct 20, 2021
1 found this answer helpful
A: We bought 3 sets and they were delivered undamaged and intact but each set had several missing pieces
by|Oct 24, 2020
Q:would like to buy daily special in store, are they all online only ?
i don't shop online.
i want to see and compare in store.
by|Jun 9, 2020
2 Answers
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A: Hello,
You would need to contact Home Depot as far as honoring there online promotions. We do apologize for the inconvenience.
Thank you for your inquiry.
by|Aug 5, 2023
1 found this answer helpful
A: We bought all three units for three closets at the store; plus accessories needed1
by|Aug 5, 2023
1 found this answer helpful
Q:I seem to have steel studs. How do I install into steel?
by|Apr 5, 2020
2 Answers
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A: Please use this link for installation instructions:
https://images.homedepot-static.com/catalog/pdfImages/be/bebe6101-d52f-4fa2-9bf9-623508b39016.pdf.
by|Apr 6, 2020
A: Hello,
You would Secure to the wall with #12 x 2 in. pan head screws at stud locations
Thank you for your inquiry