Questions and Answers for Colonial Elegance 37in.x84in.x3 in.Broadway Epoxy Coated Steel Frame w/Frosted Tempered Glass Barn Door Interior Sliding Door Hardware Kit
Q:My door opening is 89" tall, would this door work?
by|Oct 7, 2022
1 Answer
Answer This Question
A: To successfully hang a barn door you will need at least 90" of height. -Renin
by|Oct 13, 2022
Q:How do I clean grease smears off the frosted glass? Nothing seems to work.
by|Aug 18, 2022
1 Answer
Answer This Question
A: Try baking soda and then take water and clean it off. Warm soapy water.-Renin
by|Aug 19, 2022
Q:Hello! Do you sell a smaller size of the door or could it be shortened?
by|Jun 13, 2021
1 Answer
Answer This Question
A: Hello, Unfortunately there are no shorter options available, and this door cannot be cut. Thank you,
by|Jun 14, 2021
Q:If my doorway is 85.5 inches tall, will this door be too short?
by|Feb 18, 2021
1 Answer
Answer This Question
A: Hello, once installed the door and track take up 90 in. It should be fine ! Thank you,
by|Feb 18, 2021
Q:I have had my door installed since August 2020. It looks great and rolled smoothly when first installed. However, recently (since December) it has been tougher to slide and has been getting stuck. Everything is on the track appropriately, so not sure what's going on. Any suggestions on how to fix this?
by|Feb 11, 2021
1 Answer
Answer This Question
A: Please contact our customer care team so that we can assist you at info@colonialelegance.com or 800-361-2030. Thank you
by|Feb 12, 2021
Q:I bought this door, but it did not come with any hardware what do I do?
by|Feb 9, 2021
1 Answer
Answer This Question
A: We are sorry to hear of issues regarding your item. We’re normally known for our attention to detail, and we regret that we missed the mark. Please contact info@colonialelegance.com or 800-361-2030 and one of our customer care agents will send out a replacement kit asap. Thank you,
by|Feb 9, 2021
Q:Just curious if Im able to put my own handle on here? Can I drill thru this metal without damaging glass or other parts? Wanted to put a long brass handle by Buster & punch
by|Jan 25, 2021
1 Answer
Answer This Question
A: Hello, Yes a handle can theoretically be added to the hollow metal frame so long as it is not too close the the glass side. However we do recommend having a professional install it and note that any alterations made to the product is at the consumers own risk and will null and void any warranties offered as well as liabilities. Thanks,
by|Jan 26, 2021
Q:What i the weight of the door?
by|Jan 24, 2021
1 Answer
Answer This Question
A: Hello, The door weighs approximately 76 lbs. Thank you,