Q:Can these outdoor ones be used inside on painted walls, or will they take paint off?
by|Nov 22, 2022
1 Answer
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A: Hello, yes, our Outdoor products can safely be used indoors. If help answer any other questions, feel free to connect with our product support team at 800-934-7355 and reference this case #37029435.
by|Dec 1, 2022
Q:Our winters are cold, but our southwest windows receive a lot of sun. I'm wondering if the people who say the hooks don't stay up have windows that receive a lot of sun. Does it matter how much sun shines on the window?
by|Nov 7, 2022
1 Answer
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A: Thank you for asking. For window use (inside or outside the home) we are going to recommend using our Outdoor Window Hooks. We are not able to recommend and Indoor Clear Products for any window use. If you have other questions, feel free to connect with our team at 800-934-7355 and reference this case # 36628354.
by|Nov 8, 2022
Q:Can I use this product on my wooden front door to hold a wreath? Or does it have to be applied to glass? Also, can I use it on vinyl fencing?
by|Dec 28, 2018
1 Answer
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A: Hello - These clear hooks are designed for window use, but can be used on most other smooth, sealed surfaces. We recommend that you clean the surfaces with either water or rubbing alcohol before use.
by|Mar 7, 2021
1 found this answer helpful
Q:Will the command hooks adhere to an outside window over a period of five or six years if left in place that entire time?
by|Nov 26, 2018
2 Answers
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A: Hello! Thank you for asking. We recommend that the hooks be replaced seasonally.
by|Nov 27, 2018
A: No, the hooks should be replaced every season.
by|Nov 28, 2018
Q:I have been trying to get a command hook (2#) to stick to my front door window to hold a wreath. I do exactly what it says to do on the back( Clean with alcohol, let dry, apply hook and then press, let sit for hour before using) In the morning I can find wreath and hook on floor.
by|Aug 7, 2018
1 Answer
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A: Hello! That is not what we would expect. Please connect with our support team directly at 1-800-934-7355 M-F 8am-5pm CT. We would like to gather more details and figure out what is going on!
by|Nov 29, 2021
1 found this answer helpful
Q:I hung two very light wreaths on 4lb hooks the hooks came loose but the strips are still on the outdoor window, why ?
by|Dec 12, 2017
1 Answer
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A: Hello. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
by|May 5, 2023
Q:Why are these hooks for outdoor use only? Are they potentially harmful if used indoors (in a shower)
by|Oct 16, 2017
1 Answer
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A: Thank you for asking. You could use them in your shower.
by|May 5, 2023
Q:Does it hold on the vinyl frame of a vinyl window? How easily and cleanly can it be removed?
by|Jun 14, 2017
2 Answers
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A: Hello, for application and removal instructions, please see this link: http://www.homedepot.com/catalog/pdfImages/fd/fd017369-17d2-44a3-b29d-24f72ad99fa6.pdf
Those instructions can also be found under Info & Guides in the Product Overview on this page.
Unfortunately we do not recommend application to Vinyl surfaces.
If you have any other questions feel free to give our team a call at 1-800-934-7355 Mon-Fri 8am-5pm. Thanks for asking!
by|May 4, 2023
A: Yes, this will hold on the vinyl frame of a vinyl window.