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Questions and Answers for Defiant Castle Satin Nickel Electronic Single Cylinder Keypad Deadbolt

Internet #313123224

Model #32GC1X2D01AA

Store SKU #1005350318

Castle Satin Nickel Electronic Single Cylinder Keypad Deadbolt
(434)Questions & Answers (58)
  • Backed by a 1-year electronics warranty
  • Can be re-keyed to match an existing KW1 key
  • Fits doors between 1-3/8 in. thick to 1-3/4 in. thick
View Full Product Details

Questions & Answers

58Questions
caret
Q:How do I change the code on the keypad lock
by|Apr 23, 2024
1 Answer
Answer This Question

A:  We recommend giving our customer service team a call at 877-663-5625 for more help with this issue. We are open Monday through Friday 8:30AM to 5:30PM EST.

by|Apr 24, 2024
    caret
    Q:Can I order 3 that already have the same physical key in place?
    by|Mar 12, 2024
    1 Answer
    Answer This Question

    A:  These Castle Electronic deadbolts do not come keyed alike, however if you contact your local Home Depot, there should be a Rekey Specialist on site that can rekey them all to match.

    by|Mar 14, 2024
      caret
      Q:I need a new code to open and lock the door. I need to put my own numbers to open the door. How can I do that? I lost the instructions.
      by|Mar 11, 2024
      1 Answer
      Answer This Question

      A:  Hi Manny, we recommend giving our customer service team a call at 877-663-5625 for more help with this issue. We are open Monday through Friday 8:30AM to 5:30PM EST.

      by|Mar 12, 2024
        caret
        Q:How do I change everything a old friend helped me install it so he knows the user and program codes how do I change all of them easy way hoping
        by|Jan 12, 2024
        1 Answer
        Answer This Question

        A:  Hi Anthony, You should be able to do a factory reset. The steps for this should be included in the instructions, however if you need more help with this issue we recommend giving our customer service team a call at 877-663-5625 for more help with this issue. We are open Monday through Friday 8:30AM to 5:30PM EST.

        by|Jan 12, 2024
          caret
          Q:How do I make a different code or key how do I change the code to get in my house on this lock please and thank you
          by|Oct 18, 2023
          1 Answer
          Answer This Question

          A:  Hi Angel, we recommend giving our customer service team a call at 877-663-5625 for more help with this issue. We are open Monday through Friday 8:30AM to 5:30PM EST.

          by|Oct 23, 2023
            caret
            Q:How do you remove the back and update batteries?
            by|Oct 17, 2023
            1 Answer
            Answer This Question

            A:  Hi Cara, There should be 2 tabs on the sides of the battery pack. You would have to push them in and pull the cover off. If you have any other questions feel free to give our customer service team a call at 877-663-5625 and we would be happy to help.

            by|Oct 18, 2023
              caret
              Q:How do you turn off the beep sound when I lock or unlock?
              by|Aug 30, 2023
              1 Answer
              Answer This Question

              A:  Hi Dave, The instructions to turn off the beeping should be in the instructions provided with the lock. Or if you would like some help with programming, we recommend giving our customer service team a call at 877-663-5625 for more help with this issue. We are open Monday through Friday 8:30AM to 5:30PM EST.

              by|Aug 31, 2023
                caret
                Q:How do you re-key?
                by|Jun 3, 2023
                1 Answer
                Answer This Question

                A:  Hi Enrico422, We recommend taking this lock to your local Home Depot to get it rekeyed. Give them a call ahead of time to make sure this service is available at your local store. If you have any other questions feel free to give our customer service team a call at 877-663-5625 and we would be happy to help. We are open Mon-Fri 8:30AM to 5:30PM EST.

                by|Jun 5, 2023
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                  Features

                  Adjustable Backset, Alarm, Automatic Relocking, Backlit, Delay Timer, Easy Installation, Fail-Safe, Indicator Light(s), LED Backlight, Low Battery Indicator Light

                  Adjustable Backset, Automatic Relocking, Fail-Safe

                  Adjustable Backset, Alarm, Automatic Relocking, Backlit, Delay Timer, Easy Installation, Fail-Safe, Indicator Light(s), LED Backlight, Low Battery Indicator Light

                  Adjustable Backset, Automatic Relocking, Fail-Safe, Kwikset SmartKey

                  Lock Type

                  Deadbolt

                  Deadbolt

                  Deadbolt

                  Deadbolt

                  Security/ANSI Grade

                  ANSI Grade 3 (Good)

                  ANSI Grade 3 (Good)

                  ANSI Grade 3 (Good)

                  ANSI Grade 3 (Good)

                  Deadbolt Type

                  Single Cylinder Deadbolt

                  Single Cylinder Deadbolt

                  Single Cylinder Deadbolt

                  Single Cylinder Deadbolt

                  Finish Family

                  Satin Nickel

                  Satin Nickel

                  Oil Rubbed Bronze

                  Satin Nickel