Questions and Answers for Frigidaire 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with Dehumidifier in Gray

A:  A bit hit-or-miss on the noise when it engages. There are times where it is a pretty loud bang, and other times that it's not so loud. There have been times that it has woken me up and other times where I didn't even hear it.

A:  You can either use a drain hose or if not using a hose the model will display a “P1” code when the bottom tray is full and needs to be drained.

A:  The unit does not need a drain hose, it's an option. I run my unit from may till November and if anything I think I might have got an ounce of water out of it. I believe the the heat from condenser evaporates the water I never have to empty it, I usually check it at end of season.

A:  Hello, Gerald. Thank you for reaching out. During the dehumidifying mode, you will need a garden hose (sold separately) to drain the condensate from the unit. The hose may then discharge into a drain that is lower than the unit or be connected to a condensate pump (sold separately). Please remember during the cooling mode, replace the rubber stopper to the hose connector to reach maximum performance. I hope this helps. Feel free to reconnect should you have any additional questions about our portable air conditioners. Our Customer Care Department can be reached via phone at 888-203-1389 and ready to assist Monday through Friday from 8:30 am-8pm EST. Regards-Derrick

A:  You need a drain hose or need to periodically dump the internal holding tank

A:  What is the CFM (AIR FLOW) for this unit on high speed. Thanks

A:  Hi, Terry! You can order a replacement remote by dialing 1-800-599-7569 M-F from 8a-8p or Sat from 9a-6p. The part number is 5304518171. ~ Brandi

A:  Try searching for "Generic Replacement Remote Control for Frigidaire Air Conditioner" on Google. The one in the photo below is available from Home Appliances Service Store.

A:  Hi, Linkcu82. Thanks for your post. We are unable to give an exact time due to we are not aware of your environmental factors. Some friendly tips to keep in mind to get the best cooling performance for your home comfort appliance. *Ensure the capacity of the room air conditioner fits your room size for efficient and satisfactory operation. * Try installing the room air conditioner on the shady side of your home/room. A window that faces north is best because it is shaded most of the day. * External house shading with trees, plants or awnings will help reduce the air conditioner’s workload. Hope this helps. Feel free to give us a call, should you have any additional questions. Our team will be happy to assist you further and can be reached at 888 203 1389. We are ready to take your call Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm. Regards- Derrick

A:  Hi John! Thank you for your inquiry. In researching, we were unable to locate the energy use for this model. Typically, this information is listed on the air conditioner itself. We hope this helps! -Thanks!-

A:  Hi Lynnea! Thank you for your inquiry. The air conditioner would need to be vented and exhausted out the window. We were unable to locate the exact size of the reservoir. When the bottom tray is full, you will receive a “P1” message on your display. Which will alert you to drain the tray. You would carefully move the air conditioner to a drain location, remove the bottom drain plug and let the water drain away. We hope this helps! -Thanks!-

A:  You need to be able to exhaust the hot air or it will defeat the purpose. Drainage will also be an issue.

A:  Hi Diane! Thank you for your inquiry. We don't recommend placing the air conditioner on its side. However, if this does occur we recommend 24 hours before use. We hope this helps! -Thanks-

A:  Its better to order on line and have it delivered. I did. The UPS delivered mine and he even pushed it into my apt. It slides in a cardboard box. Its a big box, 19" wide by 16.5" depth,the box ht=34". got it in 5 days. Wait a few hrs.

A:  Not heavy at all. About the weight of large shredder.