Q:Will the mesh spark screen for the Sadler 30 in. x 19 in. Round Steel Wood Burning Fire also fit the Piedmont 30 in. Steel Fire Pit? The Sadler is cheaper than a replacement screen for the Piedmont.
by|Aug 29, 2023
1 Answer
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A: Hello Ed421, thank you for reaching out. Our customer service team is on standby to provide detailed replacement part support for your screen. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Aug 31, 2023
Q:trying to order a new lid and need the model #
by|Aug 8, 2023
1 Answer
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A: Hello Danny, thank you for reaching out. Our customer service team is on standby to provide replacement part support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Aug 11, 2023
Q:I seem to have misplaced the cooking grate support (iron rod) that attaches the swivel cooking grate to the fire pit. Can it be purchased as an independent accessory? If yes, from where?
by|Jul 12, 2023
1 Answer
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A: Hello PRD72, thank you for reaching out. Our customer service team is on standby to provide replacement part support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Jul 13, 2023
Q:What is the grill made out of? It
Looks like painted metal and I wouldn?t want to put my food on it
by|Jul 7, 2023
1 Answer
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A: Hello Hannah, thank you for reaching out. The cooking grate is made of porcelain enameled steel. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Jul 7, 2023
Q:I need a replacement leg for 1002 693 250 Piedmont fire pit. One of the legs was broken when I opened the box.
by|Jul 3, 2023
1 Answer
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A: Hello TomH, thank you for reaching out. Our customer service team is on standby to provide replacement part support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Jul 3, 2023
Q:Any plastic covers for fire pits?
by|May 2, 2023
2 Answers
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A: Hello David, thank you for reaching out. Our customer service team is on standby to provide technical, support for your fire pit's pilot light. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|May 3, 2023
A: There is no cover
by|May 20, 2023
Q:Does fire pit have a lid
by|Apr 24, 2023
2 Answers
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A: No not a solid lid just the netted one in the picture however our 22" Weber kettle BBQ lid has worked wonderfully.......
by|Apr 24, 2023
A: Hello Terry, this firepit has a mesh screen top keeps the embers contained. Should you need any additional information, Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
by|Apr 24, 2023
Q:How many inches from the ground to the bottom of the rim surrounding the bowl?
by|Apr 8, 2023
1 Answer
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A: Hello, thank you for reaching out. There is approximately 4.6" in of space between the ground and the bottom of the rim. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
by|Apr 14, 2023
Q:Is this suitable to use on a composite deck?
by|Apr 3, 2023
3 Answers
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A: No I wouldn’t. I would only use it a safe distance from the deck and house. Furthermore I would place it on slate or cement pavers so that it will not cause a fire in the yard.
by|Jul 8, 2023
1 found this answer helpful
A: I don't know about composite, but I do know you should check your codes for how close it can be to your home. Placement would need to be at least 25 feet from a home (in MN) and that'd be one heck of a large deck to have that as an option.
by|Apr 6, 2023
A: Hello Monica, Always use this appliance on a hard, level, non-combustible surface such as concrete, rock, or stone. Do not use it on wooden decks, or combustible deck of any sort, grass, leaves, asphalt, or blacktop. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group"
by|Apr 4, 2023
Q:Are the legs removable
by|Jan 5, 2023
3 Answers
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A: of course! It is a part of what you must assemble out of the box. Hope that helps
by|Mar 12, 2023
1 found this answer helpful
A: Hello Kayle, We do not suggest making any alterations to the product, unless stated otherwise in the owner’s manual. Doing so this would void the warranty. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group