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Questions and Answers for Home Decorators Collection Triplex 60 in. LED Brushed Bronze Ceiling Fan with Light and Remote Control works with Google and Alexa

Internet #311399285

Model #YG749-BRB-B

  • A DC motor is up to 70% more energy efficient than an AC motor
  • BOND Makes Your Ceiling Fan a Smart Home device with no rewiring
  • Ceiling fan and bond hub ship separately

Questions & Answers

134Questions
caret
Q:Weight of fan
by|Apr 28, 2024
1 Answer
Answer This Question

A:  Hi! Thank you for your question, the assembled weight of the product is 14.08 lbs.

by|Apr 29, 2024
    caret
    Q:Can I control fan speed using a wall dimmer switch.
    by|Feb 3, 2024
    1 Answer
    Answer This Question

    A:  No, this fan model is not designed for use on wall dimmers switches. Only the remote control can change the fan speeds as using a dimmer switch or third party wall control can cause the electronics in the motor to burn out.

    by|Feb 5, 2024
      caret
      Q:Can I control light using a wall dimmer switch?
      by|Feb 3, 2024
      1 Answer
      Answer This Question

      A:  No, this fan model is not designed for use on wall dimmers switches. Only the remote control can change the fan speeds as using a dimmer switch or third party wall control can cause the electronics in the motor to burn out.

      by|Feb 5, 2024
        caret
        Q:Can I separate light and fan connections and control it using a wall switch?
        by|Feb 3, 2024
        1 Answer
        Answer This Question

        A:  No, this fan model only has a single hot wire for the fan speed and light. It can only be installed on a basic, single on/off wall switch. The fan and light will return to their last selected settings when the switch is turned off and back on (so if the light is left on and the fan speed is set to low when the switch is turned off then when the switch is turned back on those light and fan settings will be restored).

        by|Apr 24, 2024
          caret
          Q:Have fan less than 2 years. Turn on at wall switch and then used the remote to turn off the fan, but turn light on. Light flashed 3 times and fan quit working and won't turn back on.
          by|Jan 18, 2024
          1 Answer
          Answer This Question

          A:  It appears the fan's receiver module may be behaving abnormally. In a majority of cases this can be resolved by following the learning process to reset the receiver's programming. Simply turn off power to the fan from the wall switch for a few seconds, then restore power. Within 30 seconds of restoring power, press the "learn" button in the battery compartment of the remote. The fan's light will flash on and off to indicate the receiver module has been reset. If that does not resolve the issue, your fan is still within the warranty period. Please contact customer service at 1-833-433-2671 to troubleshoot the fan and order replacement parts.

          by|Jan 18, 2024
            caret
            Q:What is the Flush mount height ? Height is listed at about 14+” is that with the included 4.5” down rod? I need something about 12” or less in height
            by|Nov 4, 2023
            1 Answer
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            A:  When installed flush mount the fan is approximately 10.06 inches tall.

            by|Apr 7, 2024
              1 found this answer helpful
              caret
              Q:I have bought a 24 inch down-rod for this ceiling fan however the antenna does not reach the top and just sits in the tube, will that be a problem?
              by|Oct 22, 2023
              1 Answer
              Answer This Question

              A:  The antenna is designed to work through the metal of the downrod so it will not be an issue if it's sitting inside the tube,.

              by|Oct 23, 2023
                caret
                Q:The remote didn’t work How can I get a replacement
                by|Oct 6, 2023
                1 Answer
                Answer This Question

                A:  If you are having issues with the remote and a replacement, please contact customer service at 1-800-986-3460.

                by|Oct 9, 2023

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                  Recommended Room Size

                  Great Room (600 sq. ft.)

                  Great Room (600 sq. ft.)

                  Great Room (600 sq. ft.)

                  Great Room (600 sq. ft.)

                  Mounting Type

                  Angled Mount, Downrod Mount, Flush Mount

                  Angled Mount, Downrod Mount, Flush Mount

                  Downrod Mount

                  Downrod Mount

                  Blade Span (in.)

                  60 in

                  60 in

                  60 in

                  60 in

                  Number of Blades

                  3

                  3

                  3

                  3

                  Features

                  Dimmable, Reversible Rotation

                  Dimmable, Reversible Rotation

                  Dimmable, Light Kit Compatible, Quick & Easy Install, Reversible Rotation

                  Dimmable, Light Kit Compatible, Reversible Blades, Reversible Rotation