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Questions and Answers for Ideal Pet Products 9.75 in. x 17 in. Large Thru-the-Wall Ruff Weather Dual Flaps Including Kit for In-Wall Install Dog and Pet Door

Internet #202689940

Model #RWWXL

Store SKU #1003557372

  • Unique double flap design for maximum energy efficiency
  • Includes pet door with wall kit to install in the ideal area
  • Pets are various shapes/sizes: review FAQ document to select door

Questions & Answers

107Questions
caret
Q:Will it work in 2x4 walls
by|Jan 20, 2024
1 Answer
Answer This Question

A:  Yes

by|Jan 22, 2024
    caret
    Q:I need to replace weatherstripping for this door that’s already installed. I can’t figure out how to replace it without taking the whole thing out. I took the flap off but I can’t get the existing weatherstripping out of the track and replace w new
    by|Jan 14, 2024
    1 Answer
    Answer This Question

    A:  Please Call Us Toll Free at: 1-800-378-4385 Hours: Monday through FRIDAY 8:00 AM to 4:00 PM PST (excluding weekends & holidays)

    by|Jan 15, 2024
      caret
      Q:If a stud has to be cut to install this why doesn't any of the videos show that, they all just show the man cutting the drywall and sticking the stuff in, very misleading?
      by|Dec 9, 2023
      1 Answer
      Answer This Question

      A:  Email 24/7 to: help@idealpetproducts.com... or Call Us Toll Free at: 1-800-378-4385 Hours: Monday through FRIDAY 8:00 AM to 4:00 PM PST (excluding weekends & holidays)

      by|Dec 10, 2023
        caret
        Q:Will it seal outside with vinyl siding?
        by|Jul 2, 2023
        1 Answer
        Answer This Question

        A:  You may want to caulk uneven surfaces

        by|Jul 2, 2023
          caret
          Q:Does this door operate in extreme cold weather
          by|Dec 19, 2022
          2 Answers
          Answer This Question

          A:  The dual flap design helps keep heat in and cold out

          by|Dec 20, 2022

            A:  It's 23 degree's right now with a strong wind outside. Inside not brezze through door. Works great!!!

            by|Dec 22, 2022
              caret
              Q:I have a 200lb dog. Will this work for her?
              by|Dec 15, 2022
              5 Answers
              Answer This Question

              A:  No. You need a bigger door. My dog is 20 lbs

              by|Feb 11, 2023
                1 found this answer helpful

                A:  Recommend for pets up to 120 lbs

                by|Mar 30, 2023
                  1 found this answer helpful

                  A:  My girl is 120 and it fits here but I would say it depends on how tall your dog is.

                  by|Dec 21, 2022

                    A:  Depends on the girth and type of dog. More than likely yes.

                    by|Dec 24, 2022

                      A:  My guy is 135 and he has no issues and plenty of room. I recommend measuring his girth to be 100% sure

                      by|Dec 18, 2022
                        caret
                        Q:The specs say 15" x 23.5" for the door. Typical wall framing of 16" on center for studs leaves about 14 1/2" open space between the studs. Is the 15" x 23.5" exact? I don't see an option for a similar sized door that fits 14 1/2" opening.
                        by|Oct 23, 2022
                        2 Answers
                        Answer This Question

                        A:  Please Call Us Toll Free at: 1-800-378-4385 Hours: Monday through Thursday 7:30 AM to 5:00 PM and Friday 7:30 AM to 12:00 PM PST (excluding weekends & holidays) ...or email 24/7 to: help@idealpetproducts.com

                        by|Oct 30, 2023
                          1 found this answer helpful

                          A:  Pretty sure thats 15" across and 23.5 high. Should fit with about an inch in between studs.

                          by|Apr 22, 2024
                            2 found this answer helpful
                            caret
                            Q:Can we buy additional rigid lock-out panel that slides into grooves on the inside of the frame and snaps into place to effectively lock the door?
                            by|Oct 2, 2022
                            2 Answers
                            Answer This Question

                            A:  The product comes with one slide in door. I have not seen additional doors sold at home depot but have seen them at pet supply stores.

                            by|Oct 6, 2022

                              A:  Please Call Us Toll Free at: 1-800-378-4385 Hours : Monday – Friday 8AM – 4PM PST (excluding weekends & holidays) ...or email 24/7 to: help@idealpetproducts.com

                              by|Oct 2, 2022

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