Questions and Answers for LG 9.0 cu. ft. Large Smart Front Load Electric Dryer w/ TurboSteam, Pedestal Compatible & Wi-Fi Enabled in Graphite Steel

A:  "Pedestal Compatible" means that the LG 9.0 cu. ft. Large Smart Front Load Electric Dryer w/ TurboSteam, Pedestal Compatible & Wi-Fi Enabled in Graphite Steel, Model # DLEX9000V is compatible with the LG Laundry Pedestal, Model # WDP5V but the pedestal is optional. You do not have to buy the pedestal if you do not have a need for it. The Pedestal has a height of 14 1/8"" so if you install it under the dryer which has a height of 40 7/8", the combined height will be 55"...^IFV

A:  Hello, the pedestal is sold separately.^Venette

A:  The pedestal is being sold separately.

A:  We hate to hear that this unit is loud, but would love to be able to help. We would be happy to see what's going on. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP

A:  Like all our other washers and dryers, the ENERGY STAR® Qualified LG 5.2 cu. ft. Large Smart wi-fi Enabled Front Load Washer TurboWash®, Model # WM9000HVA has leveling legs because using it without leveling the machine may result in malfunction caused by excess vibration and noise. Your floor should be solid and perfectly level to minimize vibration, noise, and unwanted movement. The slope beneath the washing machine must not exceed 1°, and all four leveling feet must rest firmly on the floor...^IFV

A:  The LG 9.0 cu. ft. Large Smart wi-fi Enabled Electric Dryer w/ TurboSteam™, Model # DLEX9000W is not an Energy Star rated dryer. It is CSA listed...^IFV

A:  This is not information we have available to provide. We apologize for the inconvenience. If you are experiencing an issue with the drying performance of your dryer, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

A:  The washer does not have a self clean mode.

A:  If you clean the washer tub regularly on a monthly basis, using the Tub Clean cycle, it will minimize the possibility that detergent residue will build up and that mildew or musty smells might occur. Add tub cleaner or lime scale remover into the detergent dispenser. Do not exceed the maximum detergent limit line when you add it. Detergent may remain in the washer tub after cleaning. When you use liquid chlorine bleach, load it into the liquid chlorine bleach compartment. When you use a powdered cleaner, pull out the liquid detergent cup and add it into the main wash detergent compartment. When you use cleaning tablets, place them directly into the washer tub. Do not add tablet cleaner to the dispenser tray. Press the POWER button. Turn the dial to Tub Clean. The tcL message will appear in the display. The indication light for Tub Clean will activate. Press the START/PAUSE button. Never load laundry while using Tub Clean. The laundry may be damaged. Make sure to clean the washer tub when it is empty. It is recommended to leave the door open after finishing the laundry to keep the tub clean. It is recommended that Tub Clean should be repeated monthly. If you notice mildew or musty smells, run the Tub Clean for 3 consecutive weeks. ^CP

A:  So sorry about that, please see the specification sheets in the links below. ^AC WM9000 - Product (WxHxD) 29" x 41 1/4" x 33 3/4" (55 15/16" W with door open) https://www.lg.com/us/support/products/documents/WM9000%20Spec%20Sheet.pdf DLEX9000 - 29”(W) X 33 3/8”(D) X 40 7/8”(H), 56” (D with door open) https://www.lg.com/us/support-product/lg-DLEX9000V

A:  Thank you for interest in the ENERGY STAR ® Most Efficient 2016 LG 5.2 DOE cu. ft. High-Efficiency Front Load Washer with TurboWash in Graphite Steel, Model # WM9000HVA. The WM9000HVA is not listed as a stackable unit because it stands at a height of 41 1/4". If you could stack its matching LG Electric Dryer, Model # DLEX9000V or its' matching LG Gas Dryer, Model # DLGX9001V which also stand at the same height of 41 1/4" that would put the top of the dryer at a height of 82 1/2" which means the controls of the dryer would well over 6 1/2 feet tall! Not only is that height unreachable, it's also extremely dangerous to have units stacked that high. ^CP

A:  Yes it is. There is an available pedestal that you can purchase separately.

A:  No, this model is not stackable.

A:  The ENERGY STAR® Qualified LG 7.4 cu.ft. Ultra Large Capacity TurboSteam™ Electric Dryer w/ On-Door Control Panel, Model # DLEX5000V is not a stackable unit. ^CP